Questions & Answers

Q: QuestionWhat is the screen size of this Sony TV?

• A:Answer The screen size of this Sony TV is 54.6 inches.

Q: QuestionWhat is the refresh rate technology used in this Sony TV?

• A:Answer This Sony TV uses Motionflow XR refresh rate technology for smooth and clear motion handling.

Q: QuestionDoes this Sony TV come with built-in speakers?

• A:Answer Yes, this Sony TV has built-in speakers.

Q: QuestionDoes this Sony TV support Apple AirPlay?

• A:Answer Yes, this Sony TV supports Apple AirPlay for sharing content from Apple devices.

Q: QuestionHow many people are recommended to unpack a TV larger than 32 inches?

• A:Answer For TVs larger than 32 inches, it is recommended to use two people to lift and unpack the TV to avoid damage.

Q: QuestionHow many HDMI ports does this Sony TV have?

• A:Answer This Sony TV has a total of 3 HDMI ports.

Q: QuestionIs this a SMART TV?

Asked 2 years ago by Muss.

• A:Answer Hi Muss, Definitely, yes! The KD55X77L is a smart TV. It runs on Google TV, which is a version of Android TV. This Google TV offers a wide range of features including: Access to streaming apps like Netflix, Hulu, Amazon Prime Video, etc. by simply connecting this TV to the internet. It also allows you to download app, search for content across different apps, Integration with Google Assistant, ability to cast content from your phone to your TV and many more. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Hope this helps! - Kris

  Answered 2 years ago by SonyListens

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat type of Sound Bar will work with this TV? What type of connection, Bluetooth or? Thanks you

Asked 2 years ago by Donnie.

• A:Answer Hi Donnie, Thank you for your question. The TV is designed to support a soundbar via HDMI eARC/ARC, optical, or Bluetooth. We recommend the Sony HTA7000, HTA5000, HTA3000, or HTS2000. For more information, please refer to our official website. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. -Ralph

  Answered 2 years ago by SonyListens

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWHAT ARE OUTSIDE DIMENSIONS OF YOUR 55" and 50" SONY X77L.

Asked 1 year ago by AUSTRALIA.

• A:Answer Hi AUSTRALIA, Thank you for your question. Here are the dimensions of both TVs: -For the KD50X77L DIMENSION OF TV WITHOUT STAND (W X H X D) 44.33 x 25.71 x 2.76" (1,126 x 653 x 70 mm) DIMENSION OF TV WITH STAND (STANDARD POSITION) (W X H X D) 44.38 x 28.38 x 10.63" (1,126 x 718 x 267 mm) DIMENSION OF PACKAGE CARTON (W X H X D) 48.88 x 30.88 x 5.63" (1,240 x 782 x 141 mm) -For the KD55X77L DIMENSION OF TV WITHOUT STAND (W X H X D) 49 x 28.5 x 2.88" (1,243 x 721 x 71 mm) DIMENSION OF TV WITH STAND (STANDARD POSITION) (W X H X D) 49 x 31.13 x 13.25" (1,243 x 789 x 334 mm) DIMENSION OF PACKAGE CARTON (W X H X D) 53.62 x 33.07 x 6.3" (1,362 x 840 x 160 mm) For more information about both TVs, please refer to our official website. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. -Ralph

  Answered 1 year ago by SonyListens

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: Questionhi this tv can be used as a monitor?

Asked 1 year ago by alex.

• A:Answer Hi alex, Thank you for your question. Great news! You can use this TV as a monitor for a computer. Make sure to use a Premium High Speed HDMI cable for optimum performance. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. -Ralph

  Answered 1 year ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be installed with my current universal ceiling mounted bracket?

Asked 1 year ago by DeeJay.

• A:Answer Hi DeeJay, Thank you for your question. The TV is designed to support a VESA compatible wall-mount bracket that supports 11.81 x 11.81 inches (300 x 300 mm) (W X H) hole pattern and a weight of 33.8 lb (15.3 kg). Please also check the specifications of your wall-mount bracket. IMPORTANT: For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals. Do not attempt to install it yourself. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. -Ralph

  Answered 1 year ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow can I get rid of GoogleTV? My screen is stuck on the GoogleTV logo + I can't use any remote to get to another page. Is there a reboot? After I get rid of the logo, can I actually remove Google TV?

Asked 8 months ago by Deberinda.

• A:Answer Hi Deberinda, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. Please restart or perform a factory reset by following this link: https://www.sony.com/electronics/support/articles/00159487?utm_source Regarding the removal of Google TV, it is not possible to remove the Google TV operating system from your Sony TV as it’s an integral part of the TV’s firmware and functionality. If you need to customize the experience, you can adjust the settings to minimize Google TV's presence or disable certain features, but the core system itself cannot be removed. During the initial setup, you have the option to skip the parts related to Google services. Here are the steps to follow: • Press the HOME button on the remote, selecting Settings, then Device Preferences, and finally Initial Setup. • When you reach the "Sign in to Google" screen, select "Skip" if you do not want to connect to a Google account. • On the Google Terms of Service screen, you can decline by selecting "Skip" if prompted. • On the Location screen, you can select "No" to disallow Google and third-party apps from accessing your location data. • For the "Help improve Android performance" screen, select "No" to avoid sending diagnostic information to Google. You can follow this link for more details: https://www.sony.com/electronics/support/articles/00122502?utm_source May we contact you to help? If so, please email the below information to [email protected] . Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X77L Sincerely, ~Earl

  Read More

  Answered 8 months ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, Is this TV supported by Vudu streaming? Thanks! Mark

Asked 10 months ago by Anonymous.

• A:Answer Hi Mark, Thanks for the inquiry. You can download the Vudu app on your Sony X77L 4K LED TV. Regards, -Craig

  Answered 9 months ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill I be able to screen mirror with my Samsung S22 Ultra or any androidphone? Thanks in advance.

Asked 1 year ago by BiBi.

• A:Answer Hi BiBi, Thank you for your question. Great news! With the TV's Chromecast built-in function, you can wirelessly cast content from your favorite websites and apps to your TV, directly from your computer or mobile device. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. -Ralph

  Answered 1 year ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat 50-55 inch models might offer 3D capability?? Thank You in advance. :)

Asked 2 years ago by Jaxyn.

• A:Answer Hi Jaxyn, Thank you for your question. Our 2023 lineup of BRAVIA TVs, including the X77L TV, as well as models from last year, does not have 3D capabilities. This means that if you have a 3D capable device connected to the TV, it will play the content but won't display a 3D signal. Additional information: Some Android TVs released in 2016 or before support 3D format. Refer to the manual or specifications of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. -Ralph

  Answered 2 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model support ATSC 3.0?

Asked 2 years ago by Will.

• A:Answer Hi Will, Thanks for your inquiry! No, the KD55X77L TV does not feature ATSC 3.0. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Hope this helps! - Kris

  Answered 2 years ago by SonyListens

  
  Helpful (2)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you attach a dvd player to this tv

Asked 3 months ago by ChrisK.

• A:Answer Hi ChrisK, Thanks for your question! Regarding your concern, the BRAVIA X77L is able to be connected to a DVD player! It comes with several HDMI ports and a Composite Video Port, for you to be able to connect a compatible player. We hope this information comes in handy. Thanks for considering Sony products! Best regards, DiegoV

  Answered 3 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a way to connect a DVD player to this TV?

Asked 5 months ago by Lando.

• A:Answer Hi Lando, The Sony X77L series TV can connect to a DVD player. The general method for connecting a DVD player to a TV includes using HDMI cables, composite cables, or component cables, all of which are typically supported by modern televisions including the X77L series. Best regards, Eliab

  Answered 5 months ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionMy version of this TV has gotten SO SLOW recently. Sometimes there is an 3-4 second lag between pressing a button on remote and seeing any action. It’s gotten unbearable and unfortunately we hit the 1 year warranty date in Jan 2025. Help!

Asked 7 months ago by CJeff.