Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $259.99
Clearance
The comparable value price is $1,299.99
Page Showing 1-20 of 108 questions
  • QuestionWhy is BestBuy listing 4 HDMI 2.1 ports when Sony themselves confirm in this Q&A section there are only 2 with 2.1? The other 2 are 2.0. Did a software update occur? Otherwise, I think, first the MyBestBuy benefits go down hill & now false tech specs SMH.

    Asked by Mark.

    • Answer Hi Mark, Thank you for reaching out to us and we do apologize for the confusion. Only HDMI ports 3 and 4 supports the features specified in HDMI 2.1(4K120/eARC/VRR /ALLM) on the X90K TV. To know more about the specifications and features of this TV, please refer to this link: https://electronics.sony.com/tv-video/televisions/all-tvs/p/xr65x90k With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Hope this helps! - Kris

      Answered by SonyListens

  • QuestionLooks like the 2022 model of its predecessor the X90J. How is this different or better than the X90J?

    Asked by Jo.

    • Answer X90k is brighter and has better color production due an higher color gamut, however the x90j has better contrast and better local dimming

      Answered by Maury

  • QuestionWhat is the width between the legs of the stand?

    Asked by LVSE.

    • Answer 45 inches

      Answered by Dsrsofca

  • QuestionDoes this tv has ATSC 3?

    Asked by Anonymous.

    • Answer Hi, Thank you for your inquiry! Yes, this TV supports ATSC/NEXTGEN TV(ATSC 3.0). To learn more about this feature, please check this link: https://www.sony.com/electronics/support/televisions-projectors/articles/00271290 With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Hope this helps! - Kris

      Answered by SonyListens

  • QuestionWhat’s the yellow light at the bottom of the screen

    Asked by Steve.

    • Answer Supposedly it means a timer is on BUT I CANNOT TURN IT OFF

      Answered by AAAA

  • QuestionTorn. Room is bright during the day and is low lit in the evening. LED or OLED? Help

    Asked by Dave.

    • Answer I’ve have both. LED if you watch a lot of YouTube or play video games. OLED if you watch only movies. My OLED had the YouTube logo burned into the screen after 1 year. The Sony x90k gives you really good blacks with some edge blooming during bright scenes, but color is great and is as close to OLED as you can get without the worry of burn in.

      Answered by Jubb

  • QuestionCan I use Sonos with this tv?

    Asked by Anonymous.

    • Answer Yes, you can use a Sonos soundbar with this TV.

      Answered by Bcool

  • QuestionDoes this tv handle smooth streaming without the need for external streaming device such as Roku. My current smart TVs are not very smart & work best with Roku. Would like the tv to do the work?

    Asked by Willingtotry.

    • Answer Hi Hopeitworks, Yes! You can even stream 4K content smoothly with this TV using the Google TV System that will allow 7,000+ App options and over 800 Free Channels without using your Roku. Just be sure to have a fast and reliable internet connection to enjoy high-quality content. With X90K, you will also enjoy the deep black, high peak brightness, and real-life detail with Full Array LED and XR Contrast Booster 10. This TV has Cognitive Processor XR, our revolutionary processor that reproduces content the way humans see and hear for an incredibly lifelike experience. Our Full Array LED controls the backlight in zones to reproduce realistic contrast in bright and dark areas simultaneously. Thank you for your inquiry and I hope this helps! -Vincent

      Answered by SonyListens

  • QuestionCan I use the ARC connection for my sound bar and the Optical connection for streaming my hearing aids simultaneously? (I have a separate streaming device that plugs in to the Optical)

    Asked by ARCandOpticalaudio.

    • Answer I think you can. I have an arc sound bar and a headset that uses optic on the TV for gaming. Both can work at the same time.

      Answered by AdamC

  • QuestionJust purchased the Sony - 65" Class BRAVIA XR X90K 4K HDR Full Array LED Google TV. It will be installed this coming Saturday. There's something called the "Bravia Cam," is this needed with this unit? The TV will be mounted on a wall in the front room.

    Asked by WilliamC.

    • Answer Hi Bill, Thank you for your purchase! The BRAVIA CAM(CMU-BC1) is an optional camera and microphone unit for the X90K .for an even more immersive viewing experience.The BRAVIA CAM is sold separately and also removable. Attaching and detaching the supplied BRAVIA CAM to your BRAVIA TV is quick and easy. Use the camera cover switch on top of BRAVIA CAM to close the camera cover if you want more privacy at any time. BRAVIA CAM recognizes where you are in the room and how far you are from the TV, then adjusts sound and picture settings so they're just right. Audio is clearer with picture brightness tailored to your viewing environment. You can enjoy video chat with friends and family on the big screen. Other features including Ambient Optimization Pro, Gesture control, Proximity Alert, and Auto Power Saving Mode. For more details, please refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-11_01.html With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony and enjoy your new TV! - Kris

      Answered by SonyListens

  • QuestionThe specifications say that the total number of hdmi ports is 2, but that there are 4 hdmi 2.1 ports. How is this possible?

    Asked by Justwondering.

    • Answer Hi Justwondering, Thank you for your inquiry. The Sony X90K has a total of 4 HDMI ports. 4K 120 Hz/VRR/ALLM features are supported by HDMI IN 3 and 4 ports. For the full specifications of this model, please refer to the link below. Thanks! https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90k/specifications Regards, Sam

      Answered by SonyListens

  • QuestionWhat year is this model manufactured?

    Asked by MaryBlue.

    • Answer Hi MaryBlue, Thank you for your interest in the Sony X90K! This TV was released in 2022. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Regards, Sam

      Answered by SonyListens

  • QuestionI am considering purchasing the Sony - 65" Class BRAVIA XR X90K 4K HDR Full Array LED Google TV. But it all depends on the remote. The one furnished is a stripped down remote with basic functions. I want to be able to control the tv w/o using a sub menu.

    Asked by JanB.

    • Answer What are you trying to do with the remote. We purchased the TV and was quite disappointed with the remote. Found out there is more functionality. Here is my review update: After purchasing this TV I reached out to Sony asking about exchanging the remote for one that has more capabilities (fast forward, rewind specifically). They told me they do not exchange remotes. I told them about the inability on the remote to be able to do this functionality. I was told by Customer Support and Technical Support I would need to purchase a different remote that allowed for this functionality. After spending $1500 on a TV I was not going to do this. Instead I went to get the remote from another Sony TV and it worked on the new TV. Problem solved. Today, I’m watching TV on an LG set that we also own and used ‘circle button’ that is used to navigate the menus to fast forward through commercials. Idea … try it on the new Sony remote. Guess what … that will also fast forward and rewind a TV show! SONY - please update your user guide to reflect this and also educate your tech support and customer support on this capability.

      Answered by AnneS

  • QuestionDoes this TV connect with the apple AirPods Pro 2nd Generation earphones?

    Asked by SGK7.

    • Answer Yes. You can connect using Bluetooth and then choose them as an audio output option which will turn off TV speakers or a sound bar function. Very easy to switch between which audio output you want to use. Once the air pods are paired they stay paired with TV until you choose to delete them as an audio source. The TV sounds amazing through them.

      Answered by RonaldS

  • QuestionThe series of tv I am looking for is x90ck series. This tv is x90k series. What is the difference

    Asked by Anonymous.

    • Answer CK version is the Costco variant…has a backlit remote and extra 3 years warranty

      Answered by BobP

  • QuestionDoes the remote have large buttons and does the remote have fast forward, pause and forward play? A picture would be helpful!

    Asked by Anonymous.

    • Answer small remote, small buttons, not made for big hands and fingers, I ended up getting a replacement remote from amazon to use instead of the one that came with the tv.

      Answered by baasahab

  • QuestionDo you need a 4K UltraHD/HDR In-Wall Rated HDMI Cable for DIRECTV box?

    Asked by Td0414.

    • Answer Yes you do

      Answered by BillyA

  • QuestionWhat is the most durable TV to place outside in a covered patio in Florida?

    Asked by RJC.

    • Answer Hi RJC, Thank you for showing your interest with our X90K series! You can place the TV in a covered patio as long as the screen is not exposed to direct illumination or sunlight to get the best picture quality. The TV is intended to be operated indoors. Exposing the TV to rain or moisture, direct illumination, or sunlight may cause damage. For safety reasons and to prevent the TV from malfunctioning its recommended operating temperature is: 0 ºC – 40 ºC / 32˚F - 104˚F. We also recommend our XR X95K Mini LED TV that features X-WIDE ANGLE & X-ANTI REFLECTION. With these TVs, every seat in the room is now the best seat in the room with enhanced viewing angles that preserve color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. In case you need additional support, feel free to contact us by sending an email to [email protected] with the following: Name: Best Buy Username: Telephone Number: Model Number: Issue: With the BRAVIA XR X90K Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Hope this helps! - Kris

      Answered by SonyListens

  • QuestionCan you stream Prime on this tv?

    Asked by Jeff.

    • Answer Yes you can

      Answered by Julius

  • QuestionWill my wife be able to use her samsung earbuds with this TV?

    Asked by Grandlake45.

    • Answer Yes, Tv easily hooks up to many brands of bluetooth headphones. I use 4 different brands, each fit differently so depends on what I am watching. Each Bluetooth headphones and earbuds are not all Name Brands. Each hooked up easily.

      Answered by Frankp48094