A:AnswerHave you tried going into the Apps themselves and making any adjustments that may be needed? I use a Roku Ultra to fully command this TV and the ARC connected Sound Bar.
A:AnswerARC for the soundbar and HDMI 4 Or if your others are open to use; HDMI 2 - should fix the problem. My soundbar is (Lg) is not recognized either as it is not a Sony soundbar, yet it performs normally using the ARC HDMI connection.
Check your Disc Player Settings to insure that it lets the TV's volume control - control it, try Sync settings via the TV also.
A:AnswerHi Queensfinest718, You are probably referring to the Illumination LED of the TV: http://helpguide.sony.net/tv/eusltn1/v1/en-003/01-03_06.html
Regards,
Vincent
A:AnswerI have the same issue,I did contact Sony multiple times and I have no help as of yet.Kicked around to various people all the time making notes. Now I have to wait for the "Tech person" to call me in 2-3 days. It has been 2 already and nothing. I am taking it back to BestBuy this Saturday and never buying Sony again. Money back please
A:AnswerHi there, The 850 is already an Android TV which gives you access to a wide range of popular applications. It also features the 4K HDR Processor X1, Object-based HDR remaster and TRILUMINOS™ Display for better picture quality with color and contrast enhancement. You may check on these links for more information:
https://docs.sony.com/release//specs/XBR65X850E_mksp.pdf
https://docs.sony.com/release//SPECS/KD70X690E_mksp.pdf
~Ralph
A:AnswerHi Kaytee, We are sorry to hear that you're having issues with this TV. Let's try to isolate and fix the issue by following some troubleshooting steps, kindly check this link: https://www.sony.com/electronics/support/articles/00151645. Thanks, Zac
