Questions & Answers

Q: QuestionDoes this camera have a touch screen?

• A:Answer Yes, this camera features a 2.95" wide-angle touch LCD monitor.

Q: QuestionWhat lens comes with the Sony Alpha a6400 mirrorless camera?

• A:Answer This camera comes with an E 18-135mm lens.

Q: QuestionWhat is the image sensor size of this camera?

• A:Answer The camera has an APS-C size image sensor (23.6 x 15.7 mm).

Q: QuestionWhat is the maximum ISO sensitivity of this Sony camera?

• A:Answer The maximum ISO sensitivity is 32,000, expandable to 102,400.

Q: QuestionHow long can this camera continously record? I'm looking for a dslr for streaming

Asked 5 years ago by Quietmint.

• A:Answer The Sony A6400 no longer has a recording limit, so theoretically you can record until the battery dies or SD card fills up. I've heard it does have a tendency of overheating when recording in 4k 30p @100MBPS, which isn't surprising because its a small body with so much tech. But I assume it'll be fine with 1080p at 60fps and 120fps.

  Answered 5 years ago by JathporXD

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this camera transfer videos and images from the camera to a IPhone? Either by Bluetooth or wire connection?

Asked 4 years ago by Lydia.

• A:Answer Hi Lydia, Sony's commitment to customer satisfaction is our top priority. The camera can be connected via wireless connection using Imaging Edge Mobile app available on Apple App Store to transfer videos and images. Thank you so much for your question. And thank you for choosing Sony.

  Answered 4 years ago by SonyListens

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this camera have image stabilization?

Asked 5 years ago by Cal.

• A:Answer No, that was a major complaint. Just get OSS lens

  Answered 5 years ago by Slider99Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this camera considered as a compact camera ?

Asked 1 year ago by Michael.

• A:Answer I would not consider this a compact camera. When I think compact, I see an all in one solution with an intergral lens that can't be changed. This camera is more in the middle. Its larger than a compact, but smaller than a full frame camera. It is very light. However. You have to buys a lens as the base camera will not come with one. I would still recommend this camera over a compact as it sits right in the middle for features of Sonys lineup for middle size cameras. There are a lot of after market accessories that fit it. Hopefully this helps, Dustin

  Answered 1 year ago by DustinCVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThe specs page on the Best Buy site says "Yes" regarding In-Body Image Stabilization on the a6400, but an "expert review" from 2019 says it does not. Do current versions have IBIS?

Asked 2 years ago by SonyFan.

• A:Answer Hi SonyFan, Sony's commitment to customer satisfaction is our top priority. The A6400 does not have IBIS. This might have been a typo on the Best Buy website. Thank you so much for bringing this to our attention. And thank you for choosing Sony. - Pakorn (Sony Social Support)

  Answered 2 years ago by SonyListens

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the difference between and "E PZ" zoom lens and and "E" zoom lens?

Asked 2 years ago by SonyFan.

• A:Answer Hi SonyFan, Thank you for reaching out. Sony's commitment to customer satisfaction is our top priority. The difference between the two types are the Power Zoom feature. Lenses with E PZ has a toggle that will allow you to zoom in and out with out having turn the lens zoom ring. The lenses with just E does not have this feature. Please reach out to Sony Support if you have any additional questions. Thank you! -Linda Sony Social Support

  Answered 2 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this a good camera to shoot video for outdoor competitive girls travel soccer games?

Asked 4 years ago by Heath.

• A:Answer Hi Heathster, the Sony Alpha A6400 will work nicely for shooting video for outdoor sports pairing with the 18-135mm lens that comes with the bundle.

  Answered 4 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you use other brands camera lenses on the A 6400 or is there an adapter available?

Asked 5 years ago by Curtiss.

• A:Answer They have adapters available for the A series but Sigma makes by far the best E-mount lenses for the Sony A series!

  Answered 4 years ago by Seventh

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this camera come with the soft skin feature?

Asked 5 years ago by DavidP.

• A:Answer Hi DavidP, the soft skin feature is available but only for still photos. https://helpguide.sony.net/ilc/1810/v1/en/contents/TP0002241258.html

  Answered 5 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen I zoom in all my pics come out blurry. Any idea why? Also what is the best setting for bright pictures. My son plays baseball and i can’t find a good setting for action pictures to be crisp.

Asked 1 year ago by Crystal.

• A:Answer Hi Crystal, Sony's commitment to customer satisfaction is our top priority. Please try the following settings: Set the mode to S (shutter priority) and focus mode to AF-C and Focus Area to Wide then set the shutter speed to be 1/125 or faster. And thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. - Pakorn (Sony Social Support)

  Answered 1 year ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat’s the duration of battery life during it’s use?

Asked 1 year ago by Anonymous.

• A:Answer Lasts me about 1:30 to 2 hours when fully charged

  Answered 8 months ago by DilmaAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWould this camera be a good option for photos of a fast moving toddler and his puppies? Trying to find what will work well!

Asked 1 year ago by April.

• A:Answer Yes. I've taking photos of my child niece and dog. Shutter speed settings helped.

  Answered 1 year ago by Gundamgas

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do I charge this camera? With a cable charger that connects to the camera or just charge the battery?

Asked 2 years ago by Golden.

• A:Answer Cable charger that connects to camera

  Answered 2 years ago by ChrisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come wit USA warranty, (not gray market)?

Asked 3 years ago by Warranty.

• A:Answer It might have come with a 30 day warranty, I do not remember but I did purchase a 2 year additional warranty

  Answered 2 years ago by ChrisVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this camera dual voltage (110 / 220) ?

Asked 3 years ago by Kira.

• A:Answer Hi Kira, Sony's commitment to customer satisfaction is our top priority. The AC Adapter that came with the camera is compatible with 100-240V range. Thank you so much for your question. And thank you for choosing Sony.

  Answered 3 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question