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Name: Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black
Brand: Sony
SKU: 6187502
Price: 499.99 USD
Availability: InStock
Rating: 4.5 (3934 reviews)

Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black

Model:: STRDH590; |
SKU:: 6187502

User rating, 4.5 out of 5 stars with 3932 reviews.

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QuestionI bought this in Dec and I've sent it out to be repaired by sony warranty twice now. It will not produce surround sound in 5.1 surround modes. Not in hdmi or optical and no one can seem to fig this out. Any help?
Asked 4 years ago by Lastat.
- Answer Hi Lastat, Thank you for reaching out to us with your concern. We are so sorry about what happened and for the inconvenience. This is definitely not the experience we wanted you to have with our product. For surround sound issues, please try following the steps provided on the links below and see if it resolves the problem: No sound from the center or surround speakers - https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00024519 How to troubleshoot low sound or no audio from the rear surround sound speakers - https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00024901 If this does not help, please email us at [email protected] with the following details so we can better assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: We are looking forward to your message! Sincerely, Romeo Sony Social Support
  Answered 4 years ago by SonyListens
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QuestionCan you use two subwoofers with this receiver? I know it has 2 inputs for subwoofers, but I think I heard that even with the 2 inputs it still only will play one sub at a time? Or something like that.
Asked 4 years ago by Tmac.
- Answer Hi Tmac, If you have two subwoofers, you can connect them to both SUBWOOFER OUT jacks. Some speakers or the subwoofer may not output sound, depending on the sound field setting. So we recommend using correct sound field and speaker pattern to output sound on both subwoofers. Regards, David
  Answered 4 years ago by SonyListens
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QuestionI have aSamsung uhd 7 series tv and a zvox sound bar connected via optical cable. As I have bad hearing I would like to attach a a/v receiver to tv so I can listen with wired headphones while wife listens with zvox. Can that be done with this Sony ?
Asked 4 years ago by BobD.
- Answer Hi BobD, You cannot connect wired headphones to the AV receiver. Also, you can only use one audio system at a time. You cannot connect both the soundbar and AV receiver to your TV. Regards, David
  Answered 4 years ago by SonyListens
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QuestionThe receiver works fine on most channels but when tuned to some ( PBS, Amazon prime, Netflix) no sound is generated. Tried switching to other inputs on the TV with no results.
Asked 4 years ago by BestBuybuyer.
- Answer Hi Geo, we're sorry to hear that you have an issue with your SONY unit. You may follow these links to isolate the issue: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh590/articles/00205292 https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559233.html If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
  Answered 4 years ago by SonyListens
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QuestionHow can I listen to music while watching tv with this receiver? I have smart tv, cable box and this receiver. I have read that I need to purchase a HDMI splitter but wanted to make sure. Thanks
Asked 4 years ago by bwell.
- Answer Hi bwell, thank you for your question. You can only select one input at a time when playing back video and sound from connected AV devices through this unit. Please check this link for more details: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559201.html?search=playback ~Earl
  Answered 4 years ago by SonyListens
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QuestionCan this receiver be turned on and off with the Sony app? Does the app have full remote functionality; switch source from radio to streaming etc?
Asked 4 years ago by AVlover.
- Answer Hi AVlover, thank you for your question. We recommend using the supplied remote to control this receiver instead. You can also select the receiver by the SYNC MENU of the TV and operate the receiver. This function can be used only if the TV supports the SYNC MENU. For details, refer to the operating instructions of the TV. Please check this unit for more details: https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553290.html ~Earl
  Answered 4 years ago by SonyListens
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QuestionCan a you hook up a turntable to this receiver?
Asked 4 years ago by Acdente.
- Answer Hi Anthony, To connect a turntable to a stereo system, the stereo system should have a phono input. If a phono input is not available, the turntable must have a built-in amplifier or an in-line amplifier must be used to connect the turntable to another input on the stereo system. Hope this helps! David
  Answered 4 years ago by SonyListens
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QuestionI'm using an SVS SB-1000 subwoofer with kef q150's. When I use bluetooth, the sub works as expected. When I use the TV or game inputs, the sub does NOT work. Pretty frustrating after spending so much. How can that be fixed?
Asked 4 years ago by Jon.
- Answer Hi Jon, The subwoofer is designed for playback of bass sound. When the input source does not contain much of bass sound, as is the case with most TV programs, the bass sound may not be audible. Regards, David
  Answered 4 years ago by SonyListens
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QuestionCan you connect a turntable with RCA cables?
Asked 4 years ago by Mac.
- Answer Hi Mac, thank you for your question. You can connect a turntable to the unit using an audio cable. To connect a turntable that only has a PHONO output jack, you need to connect a phono equalizer (not supplied) between the turntable and this receiver. Please check this link for more details. (Refer to page 24): https://www.sony.com/electronics/support/res/manuals/4726/55cd375e0f9e7103f2b6baa747ed9072/47269061M.pdf ~Earl
  Answered 4 years ago by SonyListens
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QuestionAny issues connecting an LG TV WITH SURROUND SPEAKERS
Asked 4 years ago by Cgb.
- Answer Hi Cgb, There will be no issue if you connect wired speakers with a nominal impedance of 6 ohms to 16 ohms. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an Audio/Video (A/V) receiver. Regards, David
  Answered 4 years ago by SonyListens
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QuestionLooking for receiver with HD radio channels. Do you have them?
Asked 4 years ago by Anonymous.
- Answer Yes. This will work with that. I also have the smaller unit which is nice. Over all, I'd recommend this unit. It does what its supposed to and more.
  Answered 4 years ago by tayncin
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QuestionPlease recommend any of your receivers that has AM/FM tuner capable of getting, say a PBS or any radio station in an area that has say 3- channel HD channels? Just like the new car radios!!!
Asked 4 years ago by KC.
- Answer Hi KC, Unfortunately, we do not have an AV receiver that supports both AM/FM radio tuner. Regards, Isaiah
  Answered 4 years ago by SonyListens
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QuestionIs there a way to connect a mic to use the system as karaoke?
Asked 4 years ago by Rod.
- Answer Hi Rod, Unfortunately, the AV receiver doesn't have a microphone input. The STRDH590 is not a karaoke system. Regards, David
  Answered 4 years ago by SonyListens
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QuestionI own the Sony Multi Channel AV Receiver (STR-DN1060) that I purchased from Best Buy. It worked perfectly up until 6 months ago when I noticed it started cutting off for no apparent reason while flashing "Protector" in the display. Why??
Asked 4 years ago by Stanley.
- Answer Hi Stanley, We do apologize for the inconvenience. The PROTECT and PUSH POWER messages will flash alternately when the protective device of the amplifier has been activated because a strong signal was input, or if there is a short-circuit detected. To resolve the issue, turn the amplifier off and leave it off for at least 30 minutes. If the issue continues to occur after the unit is turned back on, check the speaker cables to eliminate the short-circuit problem. NOTE: It may be necessary to replace the speaker cables to resolve the issue. If the issue is still unresolved, service may be required. To further assist you, we recommend visiting our Eservice website to locate a repair center near you. https://us.esupport.sony.com/support/s/service?language=en_US Regards, David
  Answered 4 years ago by SonyListens
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QuestionHELLO . Does this receiver support HDMI CEC?
Asked 4 years ago by JR.
- Answer Hi JR, Yes, this AV receiver supports HDMI CEC but it is called Bravia sync for Sony products. https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001553370.html Regards, David
  Answered 4 years ago by SonyListens
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QuestionIs this receiver able to be mounted in a standard 19" rack case?
Asked 4 years ago by Anonymous.
- Answer Hi Customer, Unfortunately, the AV receiver does not come with brackets so you cannot mount it. Hope this helps! David
  Answered 4 years ago by SonyListens
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QuestionWhy does this disconnect from my phone if I turn my laptop on?
Asked 4 years ago by Rick.
- Answer Hi Rick, We do apologize for the inconvenience. Does your laptop has Bluetooth? Try to power reset the AV receiver and try again. Simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. See page 31 for more details regarding your concern. https://www.sony.com/electronics/support/res/manuals/4726/55cd375e0f9e7103f2b6baa747ed9072/47269061M.pdf Hope this helps! David
  Answered 4 years ago by SonyListens
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QuestionWhat type of subwoofer can I connect to this receiver?, and I should have asked this question in the first one that I send
Asked 4 years ago by None.
- Answer Hi None, Yes, you can use a powered subwoofer that is within a nominal impedance of 6 ohms to 16 ohms. Regards, David
  Answered 4 years ago by SonyListens
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QuestionWhat is a positive receiver
Asked 4 years ago by Anonymous.
- Answer It works.
  Answered 4 years ago by Anonymous
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QuestionThe description says 725w and the per-channel RMS wattage is 145 - so the 5 speaker channels makeup that total 725w. How many watts does each of the 2 subwoofer channels have?
Asked 4 years ago by Tempy2Gs.
- Answer The actual answer to the question (finally) is none. And that's because you can only connect powered subwoofers to it, which have their own built-in amp.
  Answered 4 years ago by MrWonderful
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Questions & Answers

Sony - STRDH590 - 725W 5.2-Ch. Hi-Res 4K Ultra HD HDR A/V Home Theater Receiver - Black

Q: QuestionI bought this in Dec and I've sent it out to be repaired by sony warranty twice now. It will not produce surround sound in 5.1 surround modes. Not in hdmi or optical and no one can seem to fig this out. Any help?

Q: QuestionCan you use two subwoofers with this receiver? I know it has 2 inputs for subwoofers, but I think I heard that even with the 2 inputs it still only will play one sub at a time? Or something like that.

Q: QuestionI have aSamsung uhd 7 series tv and a zvox sound bar connected via optical cable. As I have bad hearing I would like to attach a a/v receiver to tv so I can listen with wired headphones while wife listens with zvox. Can that be done with this Sony ?

Q: QuestionThe receiver works fine on most channels but when tuned to some ( PBS, Amazon prime, Netflix) no sound is generated. Tried switching to other inputs on the TV with no results.

Q: QuestionHow can I listen to music while watching tv with this receiver? I have smart tv, cable box and this receiver. I have read that I need to purchase a HDMI splitter but wanted to make sure. Thanks

Q: QuestionCan this receiver be turned on and off with the Sony app? Does the app have full remote functionality; switch source from radio to streaming etc?

Q: QuestionCan a you hook up a turntable to this receiver?

Q: QuestionI'm using an SVS SB-1000 subwoofer with kef q150's. When I use bluetooth, the sub works as expected. When I use the TV or game inputs, the sub does NOT work. Pretty frustrating after spending so much. How can that be fixed?

Q: QuestionCan you connect a turntable with RCA cables?

Q: QuestionAny issues connecting an LG TV WITH SURROUND SPEAKERS

Q: QuestionLooking for receiver with HD radio channels. Do you have them?

Q: QuestionPlease recommend any of your receivers that has AM/FM tuner capable of getting, say a PBS or any radio station in an area that has say 3- channel HD channels? Just like the new car radios!!!

Q: QuestionIs there a way to connect a mic to use the system as karaoke?

Q: QuestionI own the Sony Multi Channel AV Receiver (STR-DN1060) that I purchased from Best Buy. It worked perfectly up until 6 months ago when I noticed it started cutting off for no apparent reason while flashing "Protector" in the display. Why??

Q: QuestionHELLO . Does this receiver support HDMI CEC?

Q: QuestionIs this receiver able to be mounted in a standard 19" rack case?

Q: QuestionWhy does this disconnect from my phone if I turn my laptop on?

Q: QuestionWhat type of subwoofer can I connect to this receiver?, and I should have asked this question in the first one that I send

Q: QuestionWhat is a positive receiver

Q: QuestionThe description says 725w and the per-channel RMS wattage is 145 - so the 5 speaker channels makeup that total 725w. How many watts does each of the 2 subwoofer channels have?

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QuestionI bought this in Dec and I've sent it out to be repaired by sony warranty twice now. It will not produce surround sound in 5.1 surround modes. Not in hdmi or optical and no one can seem to fig this out. Any help?

QuestionCan you use two subwoofers with this receiver? I know it has 2 inputs for subwoofers, but I think I heard that even with the 2 inputs it still only will play one sub at a time? Or something like that.

QuestionI have aSamsung uhd 7 series tv and a zvox sound bar connected via optical cable. As I have bad hearing I would like to attach a a/v receiver to tv so I can listen with wired headphones while wife listens with zvox. Can that be done with this Sony ?

QuestionThe receiver works fine on most channels but when tuned to some ( PBS, Amazon prime, Netflix) no sound is generated. Tried switching to other inputs on the TV with no results.

QuestionHow can I listen to music while watching tv with this receiver? I have smart tv, cable box and this receiver. I have read that I need to purchase a HDMI splitter but wanted to make sure. Thanks

QuestionCan this receiver be turned on and off with the Sony app? Does the app have full remote functionality; switch source from radio to streaming etc?

QuestionCan a you hook up a turntable to this receiver?

QuestionI'm using an SVS SB-1000 subwoofer with kef q150's. When I use bluetooth, the sub works as expected. When I use the TV or game inputs, the sub does NOT work. Pretty frustrating after spending so much. How can that be fixed?

QuestionCan you connect a turntable with RCA cables?

QuestionAny issues connecting an LG TV WITH SURROUND SPEAKERS

QuestionLooking for receiver with HD radio channels. Do you have them?

QuestionPlease recommend any of your receivers that has AM/FM tuner capable of getting, say a PBS or any radio station in an area that has say 3- channel HD channels? Just like the new car radios!!!

QuestionIs there a way to connect a mic to use the system as karaoke?

QuestionI own the Sony Multi Channel AV Receiver (STR-DN1060) that I purchased from Best Buy. It worked perfectly up until 6 months ago when I noticed it started cutting off for no apparent reason while flashing "Protector" in the display. Why??

QuestionHELLO . Does this receiver support HDMI CEC?

QuestionIs this receiver able to be mounted in a standard 19" rack case?

QuestionWhy does this disconnect from my phone if I turn my laptop on?

QuestionWhat type of subwoofer can I connect to this receiver?, and I should have asked this question in the first one that I send

QuestionWhat is a positive receiver

QuestionThe description says 725w and the per-channel RMS wattage is 145 - so the 5 speaker channels makeup that total 725w. How many watts does each of the 2 subwoofer channels have?