Questions & Answers

Name: Soundcore - by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones - Slumber Beige
Brand: Soundcore
SKU: 6580074
Price: 129.99 USD
Availability: InStock
Rating: 4.1 (249 reviews)

Soundcore - by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones - Slumber Beige

Model:: A6611Z21; |
SKU:: 6580074

User rating, 4.1 out of 5 stars with 249 reviews.

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QuestionAre these earbuds able to amplify the sound in my surroundings?
Asked 5 months ago by Lyla.
- Answer The Soundcore Sleep A20 earbuds are noise-masking earbuds and based on the information available, they are not designed to amplify sounds in your surroundings. Their primary function is to reduce and mask background noise, helping create a quieter environment rather than enhancing ambient sounds.
  Answered 5 months ago by Soundcore Team
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QuestionCan you use Bluetooth and downloaded sounds at same time?
Asked 9 months ago by Husky.
- Answer Sorry, you cannot use Bluetooth music and the downloaded sleep sounds at the same time with the Soundcore Sleep A20 earbuds. In Bluetooth mode, you can play music from the connected device, but if you switch to Sleep Mode, the earbuds only play white noise or downloaded sleep sounds. Bluetooth music cannot play in Sleep Mode unless you switch back to Bluetooth mode manually using the Soundcore app or by tapping the earbuds.
  Answered 9 months ago by Soundcore Team
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QuestionWhat is the battery life in music mode?
Asked 9 months ago by Anonymous.
- Answer They work well throughout the night 5 to 8 hours. The earbuds detect when you fall asleep and shut the music off which saves battery.
  Answered 7 months ago by Cmll
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QuestionDo these come with the same services as they do on the Soundcore website-- a 30-day money-back guarantee and lifetime costumer support?
Asked 9 months ago by Missy.
- Answer Yes, Anker offers a 30-day money-back guarantee for undamaged products purchased directly from their authorized sellers. This allows customers to return their products within 30 days for a full refund. Returns must include all accessories, and items must include the original packaging. Non-quality-related warranty claims require the buyer to cover the shipping costs. Refund processing typically takes 3-5 working days after the item arrives at Anker's warehouse.
  Answered 9 months ago by Soundcore Team
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QuestionWhat is the recharging interface? USB/C? USB/A, other?
Asked 9 months ago by dale.
- Answer USB C
  Answered 5 months ago by user347290
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QuestionDo you sell just one individual replacement earbud?
Asked 11 months ago by JohnnyR.
- Answer No, we do not.
  Answered 10 months ago by Soundcore Team
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QuestionIf you lose one of them. Do they have a “find my” feature in order to track it by having it play a noise?
Asked 1 year ago by Anonymous.
- Answer Dear Customer, If your earbuds connect to the APP, you can use the feature"find device" , and it will play sound. Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly. You can reach out to us via [email protected]. Our customer service team is always ready to help you and are eager to help you fix the issue. Best Regards,
  Answered 11 months ago by Soundcore Team
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Questionok so it helps to mask hearing others from snoring but if your phone rings or someone is trying to get your attention will you be able to hear them?
Asked 1 year ago by Filter.
- Answer I use do not disturb at night, so idk. But it also has a sleep mode that isn't even Bluetooth connected. The buds themselves can hold 4 tracks in disconnect (sleep) mode
  Answered 1 year ago by Geooo
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QuestionIs there a build in alarm clock?
Asked 1 year ago by trishmb.
- Answer Yes
  Answered 1 year ago by Geooo
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QuestionDo these function independently if I only want to wear one - let’s say I don’t want to completely block sound (I.e. I still want to hear my toddler in the next room)?
Asked 1 year ago by Dubs.
- Answer Yes, the Sleep A20 earbuds can be used independently, allowing you to wear only one earbud at a time. This setup might be useful if you want to hear external sounds, such as monitoring your toddler in the next room.
  Answered 1 year ago by Soundcore Team
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QuestionWill these work in conjunction with the Calm application while still supporting the sleep metrics features?
Asked 1 year ago by WyoPack.
- Answer for such advanced compatibility and feature-specific inquiries, it's recommended to confirm with the Calm app support team.
  Answered 1 year ago by Soundcore Team
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QuestionIf phone rings does it sound thru the sleep buds?
Asked 1 year ago by Kevin.
- Answer Thanks for your interest in our products. I regret that Sleep A20 doesn't support this function. The ring will not through the earbuds. Please feel free to contact us via [email protected] if there is anything we can help you with.
  Answered 1 year ago by Soundcore Team
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Showing 21-32 of 32 questions

Questions & Answers

Soundcore - by Anker Sleep A20 Noise Masking True Wireless Earbud Headphones - Slumber Beige

Q: QuestionAre these earbuds able to amplify the sound in my surroundings?

Q: QuestionCan you use Bluetooth and downloaded sounds at same time?

Q: QuestionWhat is the battery life in music mode?

Q: QuestionDo these come with the same services as they do on the Soundcore website-- a 30-day money-back guarantee and lifetime costumer support?

Q: QuestionWhat is the recharging interface? USB/C? USB/A, other?

Q: QuestionDo you sell just one individual replacement earbud?

Q: QuestionIf you lose one of them. Do they have a “find my” feature in order to track it by having it play a noise?

Q: Questionok so it helps to mask hearing others from snoring but if your phone rings or someone is trying to get your attention will you be able to hear them?

Q: QuestionIs there a build in alarm clock?

Q: QuestionDo these function independently if I only want to wear one - let’s say I don’t want to completely block sound (I.e. I still want to hear my toddler in the next room)?

Q: QuestionWill these work in conjunction with the Calm application while still supporting the sleep metrics features?

Q: QuestionIf phone rings does it sound thru the sleep buds?

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QuestionAre these earbuds able to amplify the sound in my surroundings?

QuestionCan you use Bluetooth and downloaded sounds at same time?

QuestionWhat is the battery life in music mode?

QuestionDo these come with the same services as they do on the Soundcore website-- a 30-day money-back guarantee and lifetime costumer support?

QuestionWhat is the recharging interface? USB/C? USB/A, other?

QuestionDo you sell just one individual replacement earbud?

QuestionIf you lose one of them. Do they have a “find my” feature in order to track it by having it play a noise?

Questionok so it helps to mask hearing others from snoring but if your phone rings or someone is trying to get your attention will you be able to hear them?

QuestionIs there a build in alarm clock?

QuestionDo these function independently if I only want to wear one - let’s say I don’t want to completely block sound (I.e. I still want to hear my toddler in the next room)?

QuestionWill these work in conjunction with the Calm application while still supporting the sleep metrics features?

QuestionIf phone rings does it sound thru the sleep buds?