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Questions & Answers

Page Showing 1-20 of 20 questions
  • QuestionWhat is the field of view of the cameras?

    • Answer The cameras on this security system have a 90-degree field of view.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many cameras come with this security system?

    • Answer This Swann security system comes with 4 dome cameras.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security system require a subscription?

    • Answer This security system offers free local recording, but you have the option to back up your videos to your Dropbox account, which may require a subscription.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum distance this security system can see at night?

    • Answer This security system is equipped with night vision that allows it to see up to 100 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use voice commands to control this security system?

    • Answer Yes, you can control this security system using voice commands with Google Assistant or Alexa devices that have a screen.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum storage capacity of this security system?

    • Answer The internal storage capacity of this security system is upgradable up to 4000 gigabytes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this security system have a feature to search for movement in specific areas?

    • Answer Yes, it has a Smart Search feature that allows you to highlight a specific area within the camera's view, and it will detect any motion in that area.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAbout how many hours can the 64GB memory card record?

    Asked by ms.

    • Answer Hello ms.The 64GB Micro SD card can get up to 2 weeks of clips or a couple of months depending on the amount of activity. As True Detect only records motion with heat, storage need is drastically reduced. Additionally, the recorder supports up to a 128GB Micro SD card. Hope this helps. LV - Swann Team

      Answered by Swann

  • QuestionWill these cameras have night visibility if no lights are on when motion/person detected?

    Asked by JustMe.

    • Answer Hello JustMe. Yes, these cameras have night vision and will detect motion and people even in complete darkness. The night vision range is up to 32ft (10m) in black & white and 100ft (30m) with lighting. Let us know if you need further details! LV - Swann Team.

      Answered by Swann

  • QuestionIs there an option to include 1TB hard drive with this system?

    Asked by JesseC8585.

    • Answer Hello JesseC8585 The kit does not include a hard drive, but you can add a surveillance-grade HDD separately for recording storage. If you need recommendations on compatible HDDs, feel free to reach out to [email protected]. Your feedback is important to us. LV - Swann Team

      Answered by Swann

  • QuestionDoes these cameras record 24/7?

    Asked by Chris.

    • Answer Hi Chris. No, this model cannot do that as the memory card would fill up in hours, you can only record based on motion detection with this model. You would need one of Swann’s DVRs with a 1TB or larger hard drive if you want to do 24/7 recording. -SD, Swann Team

      Answered by Swann

  • QuestionWILL THE SYSTEM AUTOMATICALLY ERASE WHAT HAS BEEN RECORDED ONCE THE MEMORY CARD IS FULL FOR AN AUTOMATIC ROLLOVER OR DO YOU HAVE TO CLEAR THE CARD YOURSELF?

    Asked by HAWKEYE.

    • Answer Hi Hawkeye. Yes, by default the DVR is set to automatically record over the oldest footage first whenever the card is full. -SD, Swann Team

      Answered by Swann

  • QuestionIs this system wifi?

    Asked by Dan9.

    • Answer Hi Dan9. This is a wired DVR system, you will need to run video/power cables between each camera & the back of the DVR box. In addition, you will need to run a network cable between the DVR box and your router if you wish to give it an internet connection to be able to view it remotely on your phone. Swann also sell a USB Wi-Fi antenna as an accessory if you prefer to connect the DVR via Wi-Fi to your router rather than using a network cable. - SD, Swann Team

      Answered by Swann

  • QuestionIs the system hooked up to the internet through ethernet?

    Asked by Uma.

    • Answer Hi Uma. Yes, that’s correct. You connect a network cable between the DVR box and your router if you wish to give the system internet access so that you can view it remotely on your phone. —SD, Swann Team

      Answered by Swann

  • Questiondo you have to pay a monthly fee to use these cameras?

    Asked by collin.

    • Answer Hello, Collin. Thank you for your question. There are no compulsory subscription fees whatsoever. You can monitor and control your cameras remotely through the Swann Security app completely free of charge. However, we do offer optional subscription plans with benefits such as extended cloud storage or warranty for those who want them. Hope this helps. LV - Swann Team

      Answered by Swann

  • QuestionDoes this use bnc cables.

    Asked by Anonymous.

    • Answer Thanks for your question. Yes, all Swann DVR systems use BNC cables. We include one 60ft cable with each camera but you can buy longer versions as an accessory cable if you need more distance. -SD, Swann Team

      Answered by Swann

  • QuestionIs this Swan -4 channel security system wireless?

    Asked by Julue.

    • Answer Hi Julue. No, this is a wired DVR system and you will need to run video/power cables between each camera and the back of the DVR box. If you're looking for a wireless solution then Swann have other battery-powered camera systems which you may wish to look at instead. The AllSecure & MaxRanger systems are two good examples to look at. -SD, Swann Team

      Answered by Swann

  • QuestionCan you expand the memory more that 64GB either by using a larger SD card or through USB? What would be the largest SD card that can be used?

    Asked by MusicMan.

    • Answer Hello RanMan. Thank you for your question. This system supports up to a 128GB SD card maximum. Hope that helps. LV - Swann Team

      Answered by Swann

  • QuestionWill this DVR work with Hikvision turbo hd 2mp camrrs

    Asked by Anonymous.

    • Answer Hi. Sorry, this is not something we are able to confirm as we do not test our systems with competitor product. It may work as the underlying analog technology should be similar, but we cannot guarantee this. -SD, Swann Team

      Answered by Swann

  • Questionhow long are the cables that are included?

    Asked by rover.

    • Answer Hi rover, the camera cables included in this kit are 60ft/18m each. - LV, Swann Team.

      Answered by Swann