Questions & Answers

Q: QuestionIs the nvr capable of adding an additional hard drive

Asked 3 years ago by Jeb.

• A:Answer Hello Jeb, Thank you for reaching out to us with your question. Yes, the hard drive can be internally upgraded to at most 6 TB. The recorder does not support external hard drives. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionI presently have another system, Dahua NVR 4204. Can I plug those installed cameras into your NVR?

Asked 3 years ago by BillC.

• A:Answer Hello BillC, Thank you for reaching out to us with your question. Swann only tests compatibility with other Swann products. We are not able to confirm if this will work with third-party products. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long is the cable?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question. Each camera in this kit includes a 60ft(18m) Cat5e Ethernet Cable. However, you can extend this to a longer length if you wish to. Swann sells extension cables in 100ft(30m) & 200ft(60m) lengths under the codes SWNHD-30MCAT5E and SWNHD-60MCAT5E. Please note, the maximum length of POE cable for ALL NVR cameras is up to 300ft/100m run of CAT5. If you need further assistance, please visit our support page. https://support.swann.com/s/ Please let us know if we can further assist you. LV-Swann Team

  Answered 1 year ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use a Poe switch with nvr so I only run one cable to nvr from attic

Asked 1 year ago by Anonymous.

• A:Answer Thanks for your question. Yes, you can definitely do this and I actually run this exact type of arrangement at my own house. -SD, Swann Team

  Answered 1 year ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this system have facial recognition?

Asked 1 year ago by Twocool.

• A:Answer Hello Twocool, This Swann Professional NVR security system is packed with the latest surveillance tech like powerful color night vision, face recognition, person & vehicle detection, & much more. For further assistance, please visit our support page or contact us over the phone. https://support.swann.com/s/ Please let us know how we may further assist you. LV - Swann Team.

  Answered 1 year ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this a wireless cameras

Asked 1 year ago by sean.

• A:Answer Hello sean. Thank you for your question. The cameras included in this kit use reliable wired connection to the NVR. Hope this helps. LV - Swann Team

  Answered 1 year ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I paint the camera to match my existing trim color as long as the lenses and other components are covered?

Asked 2 years ago by Drew.

• A:Answer Hi Drew. Yes, you can certainly do that. Please note however that it will void your warranty if you still have one. -SD, Swann Team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I play the Video with The NVMS V3 or IVMS 4200 software?

Asked 2 years ago by Jack.

Q: QuestionCan the camera spotlight be inactivated?

Asked 2 years ago by Julia.

• A:Answer Yes

  Answered 2 years ago by PCtechVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you playback any of the cameras in slo motion? Can you see the 4 cameras on an outboard monitor to determine which camera you want to playback?

Asked 2 years ago by Doug.

• A:Answer Hi Doug. Yes, you will need to connect a monitor to the NVR box in order to complete the first installation and to change advanced settings. After that you can just view on the Swann Security app instead if you prefer, providing the NVR has internet access by being connected to your router. You can playback video on the monitor, at various speeds. -SD, Swann Team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan longer than 65 foot cables be purchased? If so, how long? I have a unique situation and need a camera or 2 further away than 65 feet.

Asked 2 years ago by JAB.

• A:Answer I've done 150 ft on one camera and works fine.

  Answered 2 years ago by Dazed44

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioninternet connection to the dvr is wired only or can it connect via WiFi?

Asked 2 years ago by GWM.

• A:Answer Ethernet

  Answered 2 years ago by Wade

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis is a wireless system, correct!

Asked 2 years ago by Dirk.

• A:Answer No

  Answered 2 years ago by Wade

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo cameras have built in spot lights

Asked 2 years ago by Me.

• A:Answer Ues

  Answered 2 years ago by Wade

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much is this to have installed

Asked 2 years ago by Sharon.

• A:Answer Hi Sharon. Unfortunately Swann do not offer an installation service ourselves, you would need to contact an installer in your area to obtain a quote. The amount will vary depending on the size of the system and how complicated the installation is. -SD, Swann Team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, does this camera record audio as well?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by MichaelVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many feet out will the camera detect motion?

Asked 2 years ago by Michael.

• A:Answer Dear Michael, Thank you for your question. The cameras included in our kit SWNVK-88680W4FB have a PIR Sensor Range up to 32ft / 10m. LV - Swann Team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the hard drive capacity of this?

Asked 2 years ago by Rahman.

• A:Answer Hi Rahman. The NVR has a 1TB hard drive. This is enough space to store around 6months of recordings with typical use and with motion detection enabled. -SD, Swann team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I upgrade the HDD to an SSD?

Asked 2 years ago by Scott.

• A:Answer Hi Scott. Yes, this is possible if you want to and we recommend you use a surveillance grade hard drive from a reputable brand. Please also be aware that opening up the NVR box may void the warranty on this product. -SD, Swann team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question