Questions & Answers

Q: QuestionWhat is the field of view for this camera?

• A:Answer This surveillance camera has a wide 110-degree field of view.

Q: QuestionDoes this security camera work with Alexa?

• A:Answer Yes, you can speak with Alexa and Hey Google regarding your security.

Q: QuestionHow does the heat and motion detection feature work?

• A:Answer With Swann's True Detect, warm objects like people and cars can trigger the lights, siren, push notifications, and recording.

Q: QuestionWhat type of alerts does this camera provide?

• A:Answer This camera provides alerts with specific information, including face recognition, vehicle detection, static object detection and more!

Q: QuestionCan you adjust it up a down and fom side to side?

Asked 10 months ago by Brun.

• A:Answer Hello Brun, This camera is NOT a Pan Tilt model that you can change the angle of remotely using your smartphone or the NVR box (please see Swann model SWNHD-900PT as an example of one that can do that). On this camera here you can move the camera ball left/right or up/down to set the preferred viewing angle when you are installing it. However that angle is then locked in place unless you physically adjust it again. If you need help adjusting your specific model, feel free to email us at [email protected] for assistance. I hope you find this helpful. LV - Swann Team

  Answered 10 months ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionSRNVR-88580H would work for it ?

Asked 2 years ago by Nar.

• A:Answer Hi Nar. Yes, the NVR-8580 will definitely work with this camera. -SD, Swann Team.

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with a NVR-a164mp?

Asked 2 years ago by TBui.

• A:Answer Hi TBui. This camera is designed to work with Swann's NVR-8580 model. The NVR code you have provided is several years old and this camera will not work with it sorry. -SD, Swann team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this camera work with a Lorex 4k ethernet NVR. Best Buy does not sell Lorex cameras or systems and i need a couple compatible 4K two way motion detection cameras.

Asked 3 years ago by misjcy.

• A:Answer Hello misjcy, Thank you for reaching out to us with your question. Swann does not confirm compatibility with 3rd party products. We are not able to confirm if this camera will work with Lorex cameras. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 3 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have the same view as the bullet cams? Or is it better?

Asked 3 years ago by Mikeyd.

• A:Answer They are basically the same. The dome is slightly wider. You can barely tell. I put them right next to each other to test. Dome was maybe 2 or 3 degrees wider.

  Answered 3 years ago by randyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI do not know WHY you cannot understand my question....That question being, I want to hook up a camera to a TV monitor that I will turn on (the monitor) when needed. I do not need to have it hooked up to a recorder. What type of camera best fits my need?

Asked 4 years ago by BoomerGer.

• A:Answer Hello BoomerGer, Thank you for reaching out to us with your question. As mentioned, we do not have a camera that will connect directly to a TV monitor. Wireless cameras can only be remotely accessed on your mobile device. Hardwired recorder kits will have remote access on your phone and live view while connected to a monitor. We do not have a product that meets your requirements without the use of a recorder. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat would I need for a camera to show me my front yard only from the porch and have it hooked up to a TV only while setting next to my computer so I can see the front yard while sitting at my computer, located in the back part of the house?

Asked 4 years ago by BoomerGer.

• A:Answer Hello BoomerGer, Thank you for reaching out to us with your question. We are not sure we understand your question. This camera will require a hardwired connection to a compatible Swann recorder. Swann offers wireless security solutions that can be accessed on your phone or wired systems that can be accessed on your phone/computer. If you have not already, please reach out to a member of our 24-hour support team and provide the model number for this kit. Together we can help find the kit that best suits your security needs. Customer support can be reacher Monday - Friday 8:30 am - 5 pm PST at 1-800-627-2799. Please let us know how we may further assist you, Thank you. JV Swann Customer Support

  Answered 4 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question