Questions & Answers

Q: QuestionDoes this video doorbell have motion sensing?

• A:Answer Yes, this video doorbell is equipped with heat and motion sensing.

Q: QuestionDoes this doorbell have a speaker included?

• A:Answer Yes, a wire-free chime unit with selectable melodies is included.

Q: QuestionIs there a warranty for this video doorbell?

• A:Answer Yes, there is a 2-year limited warranty for this video doorbell.

Q: QuestionWhat is the maximum operating temperature for this doorbell?

• A:Answer The maximum operating temperature for this doorbell is 122 degrees fahrenheit.

Q: QuestionWhat is the night vision distance of this doorbell?

• A:Answer The night vision distance of this doorbell is 16 feet.

Q: QuestionCan I use existing doorbell wiring with this doorbell?

• A:Answer Yes, you can use existing doorbell wiring with this doorbell.

Q: QuestionDo I need a paid subscription for two way communications with this unit?

Asked 1 year ago by HapCall.

• A:Answer Hi HapCall. No, you do not require any subscription to use this product. For free you get 1 day of free cloud backup, a 32GB Micro SD Card for additional local clip backup, live view, 2-way audio, and every other key feature included. Swann do offer optional subscription plans which can extend your cloud backup to 60 days, along with gaining an extended warranty and other benefits. A subscription is completely optional and you can learn more here: swann.com/secure-plans/ -SD, Swann Team

  Answered 1 year ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this doorbell require a subscription for use?

Asked 2 years ago by Fred.

Q: QuestionCan this be connected to the Swann 8 Channel PoE Wired Cat5e 4K HD Video 2TB NVR?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for your question. Whilst you cannot connect the Doorbell to the NVR directly, you can certainly connect both items under the same Swann Security App account. This means you can live view the doorbell and your NVR cameras all at once on the same app screen, and you will see all their recordings on the same screen as well. The doorbell has 1 day of free cloud storage plus a very large 32GB SD Card included, so there really isn't any advantage to having it connect to the NVR. - SD, Swann team

  Answered 2 years ago by Swann

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have motion sensor.

Asked 3 years ago by sirensjohn.

• A:Answer Uea

  Answered 3 years ago by VindawgVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this be used with 5G

Asked 3 years ago by Bob.

• A:Answer This connects 2.5Ghz to your router via WiFi.

  Answered 3 years ago by TechAffairRTGVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)