Questions & Answers

Q: QuestionDoes this charger have WiFi connectivity?

• A:Answer Yes, the Tesla Wall Connector has WiFi connectivity for over-the-air firmware updates and access control.

Q: QuestionWhat is the length of the charging cable included with the Tesla Wall Connector?

• A:Answer The Tesla Wall Connector comes with a convenient 24ft charging cable.

Q: QuestionWhat is the warranty period for this Tesla Wall Connector?

• A:Answer The Tesla Wall Connector has a four-year warranty for residential use and a one-year warranty for commercial use.

Q: QuestionHow many Tesla Wall Connectors can I link together for power sharing?

• A:Answer You can link up to six Wall Connectors for efficient power management.

Q: QuestionWhat is the maximum charging speed of this Tesla Wall Connector?

• A:Answer The Tesla Wall Connector can provide up to 44 miles of range per hour of charging, or 11.5kW on a 60A breaker.

Q: QuestionSorry for the newbie question. I'm taking delivery on my M3P in 3 days. My wife will be getting the MY in a year. Can this wall charger, charge 2 cars (3 & Y) at the same time? Thank you...

Asked 3 years ago by Chanimal23.

• A:Answer A single Wall Connector can only charge one car at a time. Tesla does have a “load sharing” feature that allows multiple Wall Connectors to split the available power on a circuit between them and charge two cars at once but you would have to buy a second Wall Connector.

  Answered 3 years ago by MichaelCVerified Purchase

  Helpful (7)Unhelpful (2)ReportAnswer this questionShow more answers (5)

Q: QuestionAbout how much does it cost to install this wall connector?

Asked 3 years ago by Install.

• A:Answer Varies greatly as it depends on the following and other items: location of your home main electrical panel to your desired Tesla charger. This will probably require a subpanel, suitable breakers, disconnect, conduit, fittings, supports, 3 conductor wiring with ground (4 cables), wall penetrations, labor, equipment, electrical permits, and other items. The cost could vary anywhere from less than a thousand to a much larger amount. I was able to have my Tesla wall charger installed 4 years ago for less than 500 as it was connected to a spare 250vac 30 amp circuit in my garage. With this set up I was able to charge my Tesla up to 24 amps (80% of 30 amps) which provided about 16 miles per hour. The wall charger has internal pin switches which are set to match the supply voltage and amperage. Finally, get several bids from reliable and bonded electricians as this work has to be done correctly!

  Answered 3 years ago by Lagers

  Helpful (10)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionWhich generation of this TWC?

Asked 3 years ago by MikeBecker.

• A:Answer 3rd gen

  Answered 3 years ago by TektonElectric

  Helpful (5)Unhelpful (1)ReportAnswer this questionShow more answers (4)

Q: QuestionCan this be used with non Tesla EVs?

Asked 3 years ago by KDZ.

• A:Answer You will need to use an adaptor for this if you want to use it on a non tesla. You would need a Tesla to J1772 adaptor. Tesla now makes a charger that works on non Tesla cars. It is the Tesla J1772 and as of January 8th the cost is $525 and it black. If you want this to work on a Tesla then you would need to purchase a J1772 to TESLA adaptor.

  Answered 3 years ago by TektonElectric

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes Geek Squad/Total Tech install on site as an option?

Asked 3 years ago by SilentW23.

• A:Answer Installation through Geek Squad is not available today (12/12/22). Installation should be completed by a licensed electrician since each city/state may have different codes, permits, and/or inspections that may be required.

  Answered 3 years ago by Ped1730

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCan you schedule when to start charging?

Asked 6 months ago by Scheduling.

• A:Answer One must schedule charging on the vehicle touchscreen or in the Tesla App.

  Answered 5 months ago by KennethH

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the meaning of '48A hardwired'?

Asked 3 years ago by Kris.

• A:Answer Max output is 48 amps and the charging cable is not removable.

  Answered 3 years ago by Noganator

  Helpful (4)Unhelpful (2)ReportAnswer this questionShow more answers (5)

Q: QuestionWhat was the country of origin of this?

Asked 7 months ago by Jeonghwa.

• A:Answer United States

  Answered 6 months ago by AliNVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use a # 8 nmb wire on a 50 amp breaker for this charger

Asked 9 months ago by Randy.

• A:Answer 6awg used for my install

  Answered 9 months ago by frydaddyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI bought tesla wall connector not the universal connector. Can tesla wall connector charge other nacs evs? Thanks

Asked 9 months ago by Charging.

• A:Answer Yes it can, you just need to set the charge to “ALL VEHICLES ” in the app.

  Answered 7 months ago by MikeDVerified Purchase

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this different than the universal?

Asked 1 year ago by sourur.

• A:Answer The universal can be used for non-Tesla EV vehicles. If you don’t plan to use it for non-teslas, you won’t need the universal charger.

  Answered 1 year ago by MichaelMVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this charger/connector SAE J1772 or SAE J3400 certified? LADWP has a rebate program for only these two type of connectors. Thanks!

Asked 1 year ago by SydKad.

• A:Answer I would think so. This charger uses the SAE J3400 (NACS) connector. The LADWP also names the Tesla Wall Connector in their list of qualifying products for the rebate here: https://www.ladwp.com/sites/default/files/2024-05/2024_Residential_EV_Rebate_Product%20List_English_052124.pdf

  Answered 1 year ago by Leon

  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionMy building department is asking for an Material data safety sheet on this charger. I cannot find one Online. is there one available

Asked 2 years ago by Laythe.

• A:Answer Try going to http://www.teslaind.com/PDF/chart/Tesla-Safety-Data-Sheet.pdf This is the MSDS from Tesla

  Answered 2 years ago by TheemanVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat gauge wire is required to connect this charger to my electrical panel?

Asked 2 years ago by Ken.

• A:Answer It depends on how far you have to run the electrical cable. I had to run my electric about 20 feet and 6 gauge wire was required

  Answered 2 years ago by DouglasP

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)