Questions & Answers

Q: QuestionHow many vibration patterns does the sleep mask have?

• A:Answer The sleep mask offers 3 different vibration patterns to help you relax and fall asleep.

Q: QuestionIs the Therabody SleepMask machine washable?

• A:Answer Yes, the inner padding layer of the SleepMask is removable and machine-washable for easy cleaning.

Q: QuestionDoes the Therabody SleepMask come with a warranty?

• A:Answer Yes, the manufacturer offers a 1-year warranty on parts for the SleepMask.

Q: QuestionWhat is the battery life of the Therabody SleepMask?

• A:Answer The Therabody SleepMask has a long-lasting, 4-hour battery life, allowing for up to 16 treatments between charges.

Q: QuestionCan I use the Therabody SleepMask if I sleep on my stomach?

• A:Answer Yes, the SleepMask is designed to be comfortable for all sleeping positions, including back, side, stomach, and even sitting up.

Q: QuestionWhat are the science-backed vibration patterns available in the Therabody SleepMask?

• A:Answer The Therabody SleepMask offers three science-backed vibration patterns: pulse, wave, and constant, each with low and high-intensity options.

Q: QuestionWill the vibration cause your eyes to go blind? I’m scared.

Asked 10 months ago by Buddy.

• A:Answer Our devices are completely safe. The vibrations are gentle, therapeutic, and tested to meet rigorous safety standards. They will not cause blindness or harm your eyes

  Answered 3 months ago by Therabody

  
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Q: QuestionCan I use my own audio with this? Is it Bluetooth?

Asked 10 months ago by Jk.

• A:Answer Yes, the Therabody SleepMask connects via Bluetooth to the Therabody app. Once connected to the app, you can use headphones or an external speaker to enjoy the app’s science-backed sound therapy or play your own music. That said, we recommend using the Therabody app, as its audio is designed to sync with the mask’s gentle vibrations for an optimized relaxation experience and includes a sleep timer that fades out as you fall asleep.

  Answered 1 month ago by Therabody

  
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Q: QuestionCan I wear this if I have a pacemaker?

Asked 11 months ago by Molly.

• A:Answer Thank you for reaching out with your question. While our SleepMask is designed for comfort and relaxation, we recommend consulting your doctor or healthcare professional to determine if it is safe for use with your pacemaker. They will be able to provide guidance based on your specific medical condition and needs.

  Answered 10 months ago by Therabody

  
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Q: QuestionIs this FSA eligible/

Asked 11 months ago by Yayo.

• A:Answer Thank you for reaching out to us regarding the FSA eligibility of SleepMask. The eligibility of an item for FSA reimbursement can depend on your FSA provider or insurance carrier. While some devices may qualify, we recommend checking directly with your provider to confirm whether this specific item meets their criteria. They can provide guidance based on your account’s rules and any required documentation.

  Answered 10 months ago by Therabody

  
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Q: QuestionDoes the mask band wear out?

Asked 1 year ago by Jeffry.

• A:Answer The band for the SleepMask is designed to be durable and should not wear out under normal use. As long as the device is used according to the instructions, you shouldn't experience any issues with the band wearing out.

  Answered 1 year ago by Therabody

  
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