“cant open the hard drive i have installed the hard drive into the computer when i try to open it all i get is the propties how can i get into the hard drive”
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This is an external hard drive. You should have only installed it using a USB cable. If so, look in the "Computer" section after selecting the Start menu. It should show up. You might not have PnP enabled if you can't see it.
Sorry, there was a problem. Please try again later.Is it plugged into a port that has enough voltage? Do not plug into a non powered USB hub as there is not enough voltage to run the drive. Try it on a USB on the target computer.
Sorry, there was a problem. Please try again later.With an iMac, just select and click-on "open."
Sorry, there was a problem. Please try again later.did you open "my computer" in the start menu? then look at the hard drive you installed, then click on it. if you do not see it try to reinstall it. hope this works.
Sorry, there was a problem. Please try again later.After your hard drive is finished being installed on your computer you should be able to just double left-click on the drive and it will open. Then what I would do is go down to the bottom right side of the screen and click the small upward arrow. Next click on the usb plug with the green check mark and click "Eject External USB 3.0". When the pop-up says it's ok to remove the drive unplug it and reboot your computer. After your computer reboots give it a few minutes to get going. Then try plugging the drive in to an active usb slot. (One that outputs 5 volts). You cannot plug the drive into a usb port from your keyboard. (It doesn't output 5 volts). Then give the drive a minute to get running and try double left-clicking on it again. *Last Effort*: If it won't open then you can right-click on the drive and format it to NTFS and make sure quick format is checked. You will lose all information on this drive, however you will then be able to access the drive. Being that I found the programs already on this drive useless to me I formatted mine and it worked like it should. Good Luck! : )
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