Questions & Answers

Q: QuestionWhat is the coverage area of this mesh Wi-Fi system?

• A:Answer This mesh system covers up to 8,100 sq. ft.

Q: QuestionHow do I set up this mesh system?

• A:Answer You can set it up easily using the Deco app.

Q: QuestionWhat is the maximum Wi-Fi speed this mesh system can achieve?

• A:Answer This mesh system can achieve speeds up to 14 Gbps.

Q: QuestionDoes this system work with voice assistants?

• A:Answer Yes, it works with Alexa and Google Assistant.

Q: QuestionHow many devices can connect to this mesh Wi-Fi system?

• A:Answer This mesh system can connect up to 200 devices.

Q: QuestionWhich frequency band does this router use?

• A:Answer This router uses the 6.0 GHz, 5.0 GHz, and 2.4 GHz frequency bands.

Q: QuestionCan these be combinen with order wifi6 decos?

Asked 1 day ago by Alvaro.

Q: QuestionIs there a monthly fee for the Wi-Fi?

Asked 2 weeks ago by Jess.

• A:Answer Hi Jess, There is no monthly fee to use your Deco Mesh Wi-Fi System. It simply connects to your existing Internet service source (e.g., modem, ONT, gateway) within your home to provide seamless Wi-Fi coverage. If you currently pay for an Internet service subscription through your Internet service provider, you will need to continue paying for that service to maintain Internet connectivity.

  Answered 2 weeks ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a small smart panel, what are the dimension of primary unit?

Asked 1 month ago by MaryP.

• A:Answer Hi Sedona, Each Deco BE68 unit has the following physical dimensions: 4.23 x 4.23 x 6.93 inches (107.5 x 107.5 x 176mm).

  Answered 1 month ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionBest buy shows it has 7 antennas and the streams are 2.4ghz 2x2 and both 5 and 6ghz are 3x3 each. Tp link website says the be68 be14000 has 8 antennas and 2x2 2.4ghz but the 5 and 6ghz are 4x4 each. Which is correct?

Asked 3 months ago by techman.

Q: QuestionCan you connect your Arlo cameras system to this mesh system?

Asked 4 months ago by Anonymous.

• A:Answer Hi, Depending on your Arlo camera model(s), you may be able to connect them directly to the Wi-Fi network of the Deco Mesh System. However, if you have Arlo camera models that require the use of an Arlo hub or Arlo base station, they may not support connecting directly to the Wi-Fi network. We would highly recommend contacting Arlo to verify which method(s) of network connectivity your Arlo system supports.

  Answered 4 months ago by TPLinkSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question