Questions & Answers

Q: QuestionWhat is the maximum Wi-Fi speed offered by this system?

• A:Answer This system offers a maximum Wi-Fi speed of 5.4 gigabits per second.

Q: QuestionIs this a Wi-Fi 6E tri-band mesh system?

• A:Answer Yes, this is a Wi-Fi 6E tri-band mesh system.

Q: QuestionHow many devices can connect to this mesh system?

• A:Answer Up to 200 devices can connect to this mesh system simultaneously.

Q: QuestionDoes this mesh system work with voice assistants?

• A:Answer Yes, this mesh system works with Alexa and Google Assistant.

Q: QuestionWhat kind of warranty comes with this networking system?

• A:Answer This networking system comes with a two-year warranty for parts and labor.

Q: QuestionAre there parental controls available on this device?

• A:Answer Yes, this device has parental controls for security.

Q: QuestionDoes this device have parental controls?

• A:Answer Yes, this device has parental controls for security.

Q: QuestionIs there a warranty for this whole home mesh system?

• A:Answer Yes, there is a 2-year warranty and 24/7 technical support for this system.

Q: QuestionDoes this WiFi system work with other models?

• A:Answer Yes, all Deco products work together to expand your network.

Q: QuestionCan I control this networking device using voice commands?

• A:Answer Yes, you can control the network with your voice using Alexa and Google Assistant.

Q: QuestionAre there multiple LAN ports available on this device?

• A:Answer Yes, there are two LAN ports per unit available on this device.

Q: QuestionWhat is the maximum WiFi speed supported by this system?

• A:Answer The maximum WiFi speed supported by this system is 5.4 gigabits per second.

Q: QuestionHow many devices can connect to this WiFi system?

• A:Answer This WiFi system can communicate with up to 200 devices simultaneously.

Q: QuestionI am considering purchasing this router (TP-Link - Deco XE75 Pro AXE5400) - $399 at Bestbuy. I am comparing this with TP-Link Deco AXE5300 (from Costco which is around $130 less). Can someone explain the difference XE75 Pro AXE5400 VS XE75 AXE5300.

Asked 3 years ago by KP.

• A:Answer Both are the same 6E wireless protocol and speeds. The 5300 model has three 1-giga ports, while the 5400 model has two 1-giga port and one 2.5 giga port. If you are setting up a full wireless mesh, then really no difference. However, if you plan to link each mesh unit with ethernet wiring, the 2.5 giga port can give better speeds as the backhauling will be done on a 2.5 giga port vs 1 giga port connection.

  Answered 2 years ago by JosephF

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Q: QuestionCan you use the ethernet wired connection on the satellite unit?

Asked 3 years ago by Anonymous.

• A:Answer YES! And it does it automatically. Set all of them up with wireless first. Then simply connect whichever one is near an ethernet jack by wire and within a few moments it will automatically reconfigure to using that as the backchannel. You can mix and match (I have one with ethernet backchannel and one on the 6 GHz backchannel)

  Answered 2 years ago by ThomasBVerified Purchase

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Q: QuestionWill this system do my 2 story 1200 square house and my outside metal barn?

Asked 3 years ago by Johnnyb.

• A:Answer Your metal barn will kill all wireless signals going inside most likely think of it like talking on a cell phone when you get on a elevator. The call will probably drop once the doors close. As somebody had already mentioned running a cat6a Ethernet underground cable to your barn would be best and hooking one of the units into that cable for a Ethernet back haul would be best. There are still other factors that you need to consider before attempting. For instance If the cat6a cable length exceeds 100 meters it will not work. Your best bet is to YouTube what others have done to bring wifi service into a barn from their home as distance is going to play a huge factor into the equation. Best of luck.

  Answered 3 years ago by Bpris

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Q: QuestionCan I add more APs to this? Where do I buy single unit?

Asked 3 years ago by Curious.

• A:Answer Hi! Yes, you can expand your existing Deco Mesh Wi-Fi System conveniently by introducing additional Deco nodes. All of our Deco Mesh models are compatible with each other; however, to retain the Wi-Fi 6E and 2.5Gbps port (1x per node) features of the Deco XE75 Pro, we recommend building out your Deco XE75 Pro network with the same model.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionWould anyone know if this TP-Link Deco XE75 will work with Spectrum modem?

Asked 3 years ago by Maynard29.

• A:Answer Hi! Yes, simply connect the primary Deco node to the modem via Ethernet.

  Answered 3 years ago by TPLinkSupport

  
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Q: QuestionI'm going to buy the XE75 Pro, but I'm confused. Do I plug my modem into the 2.5g port or my desktop PC into it to take advantage of the faster speeds?

Asked 2 years ago by tsunami1982.

• A:Answer Hi! That depends on whether your Internet plan and modem support more than 1 Gbps. If your Internet speed is 1 Gbps or less, then you can use any of the 1 Gbps WAN/LAN ports for Internet input, and the 2.5 Gbps port for another device. However, if your Internet speed is greater than 1 Gbps, we recommend using the 2.5 Gbps port for Internet input to better utilize the bandwidth available from your ISP.

  Answered 2 years ago by TPLinkSupport

  
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