Questions & Answers

Q: QuestionWhat is the maximum temperature that the oven can reach?

• A:Answer The maximum temperature that the oven can reach is 500°F (260°C). This information can be found in the "Using the Oven" section of the product specifications.

Q: QuestionWhat is the model number of this range?

• A:Answer The model number of the Viking Tuscany 6.2 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range is TVDR4816BSM. This information can be found in the product specifications section of the provided context.

Q: QuestionCan you explain the difference between true convection and single-fan with heating element convection?

• A:Answer True convection uses only the rear element around the motorized fan to operate at full power, providing gentle heat for delicate foods like pastries and cakes. Single-fan convection, on the other hand, combines the motorized fan with full power from the bottom element, making it suitable for baking, roasting, and casseroles.

Q: QuestionWhat is the manufacturer's warranty on parts and labor?

• A:Answer The manufacturer provides a two-year full warranty on parts and labor for the Tuscany 6.2 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range. During the third to fifth year, any surface burner, griddle burner, oven element, or broil element that fails due to defective materials or workmanship will be repaired or replaced, with the owner paying for labor costs.

Q: QuestionWhat is the total oven capacity of this Tuscany range?

• A:Answer The total oven capacity of the Tuscany range is 6.2 cubic feet. This includes the combined capacity of both the main oven (3.8 cubic feet) and the secondary oven (2.4 cubic feet).

Q: QuestionWhat is the material of the cooktop surface?

• A:Answer The cooktop surface of the Viking Tuscany 6.2 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range is made of stainless steel. This durable material is easy to clean and maintain, making it a great choice for busy kitchens.

Q: QuestionHow many oven racks does the range have in total?

• A:Answer The large oven is equipped with two racks and has six rack positions, while the smaller oven has one rack and three rack positions. In total, the range has three oven racks.

Q: QuestionWhat type of ignition does the range use?

• A:Answer The Viking Tuscany 6.2 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range uses an electric ignition system for all its burners. There are no open-flame, "standing" pilots.

Q: QuestionHow much does the range weigh?

• A:Answer The product weight of the Tuscany 6.2 Cu. Ft. Freestanding Double Oven Dual Fuel True Convection Range is 575 pounds.

Q: QuestionIs there an additional cost for the electric cord?

• A:Answer Yes, there is an additional cost for the electric cord. The context states that "Electric cord is sold separately and is not included."

Q: QuestionWhy is the 4 burner more expensive than the 6 burner? I thought perhaps the BTU output may be the cause, but that is DEFINITELY NOT it.

Asked 3 years ago by JEND.