Questions & Answers

Name: VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver
Brand: VTech
SKU: 4571301
Price: 197.95 USD
Rating: 4.2 (30 reviews)

VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

Model:: CM18445; |
SKU:: 4571301

User rating, 4.2 out of 5 stars with 30 reviews.

Highly rated by customers for:

Show only Answered Questions

Include AI Generated Q&A

Page Showing 281-300 of 318 questions

Ask a Question

QuestionWhen you have 2 lines, how do you get the second one to ring on the phone when you're on the first? Right now it just beeps twice, but sometimes it's so quiet it can be missed.
Asked 4 years ago by Andi.
- Answer Andi - When the VTech CM18445 or any of its extension is in use on one line and another call comes in on the opposite line, the current unit that is in use will not ring. You will only hear a beep to alert you that there is a call on a different line. However, if there are other extensions connected to the main console and those extensions are not in use, you will hear an audible ring. If you have other inquiries, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: CM18445. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
  Answer this question
Questionhow do you change the greeting on the phone
Asked 4 years ago by Bill.
- Answer Bill - Due to the nature of your concern, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: CM18445. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
  Answer this question
QuestionIf I have Comcast Business, do choose an analog or digital system?
Asked 4 years ago by Benz.
- Answer Benz - The VTech CM18445 is designed to work with regular, residential, cable and VOIP lines. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
  Answer this question
QuestionHow do I delete new messages without having to hear all the messages to clear the mailbox on the main console?
Asked 4 years ago by cin.
- Answer Cin - You cannot delete new messages on VTech CM18445 without reviewing them first. Thank you! - VTech Support
  Answered 4 years ago by VTech Baby Monitors Team
  Answer this question
QuestionHow do we keep the number/call ID on the display console after the call has been answered and/or after the call is picked-up after it has been on hold?
Asked 5 years ago by OfficeHelp1.
- Answer Hi - It is a normal operation of the VTech CM18445 that the Caller ID information does not stay on the screen when you answer an incoming call. It will only show the duration of the call. However, you can press the Call History button to review the phone number if needed. Thank you! - VTech Support
  Answered 5 years ago by VTech Baby Monitors Team
  Answer this question
QuestionWe currently have vtech modle cm18245 and i have clearned out all my calls messages, ect. but on the remaining time for voice mails it only has 1 min lef before we get mail box is full . we tried disconnecting and cant seem to find a soultion
Asked 5 years ago by maria.
- Answer For anyone who stumbles across this searching for how to fix it, this worked for me: Make sure there is at least one old message; if not, record one for yourself and play it to make it old. Then press ANS SYS, scroll to the bottom, and pick Delete all old. Confirm you want to do it and it resets.
  Answered 1 year ago by AaronA
  Answer this question
QuestionIf a call is in progress on line 1 and another caller calls the line 1 number, will it automatically roll to line 2? Thanks
Asked 5 years ago by Jimmy.
- Answer No, it is a type 2 call (call waiting) of line 1.
  Answered 5 years ago by VTech Baby Monitors Team
  Answer this question
QuestionHi there, our phone only rings 4 times before going to voicemail, we are wanting to extend the number of rings before the voicemail.
Asked 5 years ago by Performance.
- Answer Console Main Menu => Ans sys setup => Auto attn setup => No. of rings => Select numbers higher than 4.
  Answered 5 years ago by VTech Baby Monitors Team
  Answer this question
Questionwhen making a call and leaving a message on a voicemail, our system will automatically call us back on the line once we hang up and seemingly finish
Asked 5 years ago by Linda.
- Answer Dear Linda, please contact our Customer Service at 1-800-595-9511. Our service agents can help you with the product issues. If the product is deemed defective, they can help you on a product replacement. Our Customer Service Center opens from Monday to Friday, 9am to 5pm.
  Answered 5 years ago by VTech Baby Monitors Team
  Answer this question
QuestionAs long as its V tech , Can i buy any cordless phone to connect to my VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System ?
Asked 5 years ago by sande.
- Answer No. Regular VTech cordless handsets lack the features necessary for multi-line operations. For CM18445 is a 4 line phone system and the only compatible cordless handset is CM18045.
  Answered 5 years ago by VTech Baby Monitors Team
  Answer this question
QuestionWe have the vtech CM18045 4 line system and one of the handsets has on the display "M.Box space low" even though all messages have been deleted. How can I fix?
Asked 6 years ago by chrisbomu.
- Answer For anyone who stumbles across this searching for how to fix it, this worked for me: Make sure there is at least one old message; if not, record one for yourself and play it to make it old. Then press ANS SYS, scroll to the bottom, and pick Delete all old. Confirm you want to do it and it resets.
  Answered 1 year ago by AaronA
  Answer this question
QuestionHow can a pull a phone log of all people that called in the day?
Asked 6 years ago by Mel.
- Answer Mel - Here's how you can review the caller ID log on the VTech CM18445. Step 1: Press the Call History button when the phone is not in use. The screen will display XX missed calls. Step 2: Press the CID down button o review the caller ID information. The caller ID entries are stored in reverse chronological order starting with the most recent entry. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
  Answer this question
Questionhow do I turn off the general mailbox on my cm18445 desk phone
Asked 6 years ago by Anonymous.
- Answer Hello - Here's how you can turn off the General Mailbox feature of the VTech CM18445. Step 1: Press Menu/Select button when the console is not in use. Step 2: Press arrow down to scroll to Line mode, then press Menu/Select. Step 3: Press arrow down to select the desired line, then press Menu/Select. Step 4: Press arrow down to scroll to the desired line mode (Gen MB only, Auto attendant, Announce only or No answer), then press Menu/Select. Hope this helps! -VTech Support
  Answered 6 years ago by VTech_Support
  Answer this question
QuestionWe purchased the vtech CM18445 system (including 1 console, 1 wired extension, 1 cordless extension & the IS6200 cordless headset). Can a voicemail box be created but not associated with an extension? We have 4 employees with only 3 phones + headset.
Asked 6 years ago by Lisa.
- Answer Lisa - If you are looking for a messaging system not associated with an extension you may check voicemail service from your telephone company. They may have other options. Thank you, -VTech Support
  Answered 6 years ago by VTech_Support
  Answer this question
QuestionI'd like to purchase this system with 4 additional desktop phones and 1 cordless. How far away can the wireless extension phones get from the main phone without compromising the quality of the connection? Do you offer a wireless booster for this system?
Asked 7 years ago by Marlana.
- Answer Mariana - The CM18445 does not have a compatible wireless booster. The telephone system operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the extensions and the telephone base can communicate over only on a certain distance, which can vary with the locations of the telephone base and extension units, weather and the layout of your office. Thank you.
  Answered 7 years ago by VTech_Support
  Answer this question
QuestionWhen I hang up on a line to answer another call I dont need it to go on hold after both parties have hung up. how do I stop this? If busy I end up with 3 lines on hold with no calls on them.
Asked 7 years ago by JIMBO.
- Answer Jimbo - We are sorry to hear that you are having issues with the VTech CM18445. Due to the nature of your issue, we recommend that you call our Customer Support at 1-800-595-9511 to better assist you. We are open Monday through Friday, 9:00 AM to 5:00 PM. Thank you! ~Vtech Support
  Answered 7 years ago by VTech_Support
  Answer this question
QuestionCan you tell me how to turn off/disengage the Answering system, we prefer not be able to leave messages?
Asked 7 years ago by Garden.
- Answer The above directions from tech support did not work. The line still goes to a mailbox instead of letting the phone ring endlessly.
  Answered 7 years ago by Garden
  Answer this question
QuestionHow do you remove the voice mail system on the phone?
Asked 7 years ago by Gio.
- Answer Gio - voicemail is a service subscribed from the telephone company. Please contact your service provider to unsubscribe. Thank you!
  Answered 7 years ago by VTech_Support
  Answer this question
QuestionDue to Hipaa regulations, we are trying to find a way to silence the audbile voicemail as we do not want patients in the waiting room to hear our incoming messages if we are unable to make it to the phone, how do we do that???
Asked 7 years ago by Dee.
- Answer Dee - we are sorry if you are having issues with the audible message alert. You can turn it OFF by following the instructions below: 1. When the console is idle, press MENU/SELECT 2. Press the arrow down or up to scroll to ANS SYS SETUP, then press MENU/SELECT 3. Press the arrow down or up to scroll to MSG ALERT TONE, the press MENU/SELECT 4. Press the arrow down or up to scroll to choose ON or OFF 5. Press MENU/SELECT to save the setting Hope this helps! Thank you!
  Answered 7 years ago by VTech_Support
  Answer this question
QuestionRight now, if you're already on the phone and another call comes in, the system beeps endlessly until that second call is picked up. Is there a way to silence the Call Waiting Alert?
Asked 7 years ago by Jenn.
- Answer Jenn - we are sorry to hear that you are hearing interruptions when you receive an incoming call waiting call. The CM18445 does not have a setting to mute the beep on the incoming call waiting call. Thank you!
  Answered 7 years ago by VTech_Support
  Answer this question

Showing 281-300 of 318 questions

previous Page
1
More Pages available
12
13
14
15
16
next Page

Questions & Answers

VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System - Silver

Q: QuestionWhen you have 2 lines, how do you get the second one to ring on the phone when you're on the first? Right now it just beeps twice, but sometimes it's so quiet it can be missed.

Q: Questionhow do you change the greeting on the phone

Q: QuestionIf I have Comcast Business, do choose an analog or digital system?

Q: QuestionHow do I delete new messages without having to hear all the messages to clear the mailbox on the main console?

Q: QuestionHow do we keep the number/call ID on the display console after the call has been answered and/or after the call is picked-up after it has been on hold?

Q: QuestionWe currently have vtech modle cm18245 and i have clearned out all my calls messages, ect. but on the remaining time for voice mails it only has 1 min lef before we get mail box is full . we tried disconnecting and cant seem to find a soultion

Q: QuestionIf a call is in progress on line 1 and another caller calls the line 1 number, will it automatically roll to line 2? Thanks

Q: QuestionHi there, our phone only rings 4 times before going to voicemail, we are wanting to extend the number of rings before the voicemail.

Q: Questionwhen making a call and leaving a message on a voicemail, our system will automatically call us back on the line once we hang up and seemingly finish

Q: QuestionAs long as its V tech , Can i buy any cordless phone to connect to my VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System ?

Q: QuestionWe have the vtech CM18045 4 line system and one of the handsets has on the display "M.Box space low" even though all messages have been deleted. How can I fix?

Q: QuestionHow can a pull a phone log of all people that called in the day?

Q: Questionhow do I turn off the general mailbox on my cm18445 desk phone

Q: QuestionWe purchased the vtech CM18445 system (including 1 console, 1 wired extension, 1 cordless extension & the IS6200 cordless headset). Can a voicemail box be created but not associated with an extension? We have 4 employees with only 3 phones + headset.

Q: QuestionI'd like to purchase this system with 4 additional desktop phones and 1 cordless. How far away can the wireless extension phones get from the main phone without compromising the quality of the connection? Do you offer a wireless booster for this system?

Q: QuestionWhen I hang up on a line to answer another call I dont need it to go on hold after both parties have hung up. how do I stop this? If busy I end up with 3 lines on hold with no calls on them.

Q: QuestionCan you tell me how to turn off/disengage the Answering system, we prefer not be able to leave messages?

Q: QuestionHow do you remove the voice mail system on the phone?

Q: QuestionDue to Hipaa regulations, we are trying to find a way to silence the audbile voicemail as we do not want patients in the waiting room to hear our incoming messages if we are unable to make it to the phone, how do we do that???

Q: QuestionRight now, if you're already on the phone and another call comes in, the system beeps endlessly until that second call is picked up. Is there a way to silence the Call Waiting Alert?

QuestionWhen you have 2 lines, how do you get the second one to ring on the phone when you're on the first? Right now it just beeps twice, but sometimes it's so quiet it can be missed.

Questionhow do you change the greeting on the phone

QuestionIf I have Comcast Business, do choose an analog or digital system?

QuestionHow do I delete new messages without having to hear all the messages to clear the mailbox on the main console?

QuestionHow do we keep the number/call ID on the display console after the call has been answered and/or after the call is picked-up after it has been on hold?

QuestionWe currently have vtech modle cm18245 and i have clearned out all my calls messages, ect. but on the remaining time for voice mails it only has 1 min lef before we get mail box is full . we tried disconnecting and cant seem to find a soultion

QuestionIf a call is in progress on line 1 and another caller calls the line 1 number, will it automatically roll to line 2? Thanks

QuestionHi there, our phone only rings 4 times before going to voicemail, we are wanting to extend the number of rings before the voicemail.

Questionwhen making a call and leaving a message on a voicemail, our system will automatically call us back on the line once we hang up and seemingly finish

QuestionAs long as its V tech , Can i buy any cordless phone to connect to my VTech - CM18445 Main Console - DECT 6.0 4-Line Expandable Small Business Office Phone with Answering System ?

QuestionWe have the vtech CM18045 4 line system and one of the handsets has on the display "M.Box space low" even though all messages have been deleted. How can I fix?

QuestionHow can a pull a phone log of all people that called in the day?

Questionhow do I turn off the general mailbox on my cm18445 desk phone

QuestionWe purchased the vtech CM18445 system (including 1 console, 1 wired extension, 1 cordless extension & the IS6200 cordless headset). Can a voicemail box be created but not associated with an extension? We have 4 employees with only 3 phones + headset.

QuestionI'd like to purchase this system with 4 additional desktop phones and 1 cordless. How far away can the wireless extension phones get from the main phone without compromising the quality of the connection? Do you offer a wireless booster for this system?

QuestionWhen I hang up on a line to answer another call I dont need it to go on hold after both parties have hung up. how do I stop this? If busy I end up with 3 lines on hold with no calls on them.

QuestionCan you tell me how to turn off/disengage the Answering system, we prefer not be able to leave messages?

QuestionHow do you remove the voice mail system on the phone?

QuestionDue to Hipaa regulations, we are trying to find a way to silence the audbile voicemail as we do not want patients in the waiting room to hear our incoming messages if we are unable to make it to the phone, how do we do that???

QuestionRight now, if you're already on the phone and another call comes in, the system beeps endlessly until that second call is picked up. Is there a way to silence the Call Waiting Alert?