Questions & Answers

Q: Questioncan this phone be used with the ooma base station

Asked 5 years ago by booboo.

• A:Answer Hi - Yes, the telephone base of the VTech CS6114 requires connection to an electrical outlet and a telephone jack or modem to get a dial tone. Thank you for your interest! - VTech Support

  Answered 5 years ago by VTech Baby Monitors Team

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Q: QuestionI have a vetch CS6114, can I buy another accessory phone to use with current one? Thanks. This is my question!

Asked 5 years ago by Dawn.

• A:Answer Dawn - The VTech CS6114 is a non-expandable unit, thus, you cannot add another handset to the system. However, you can connect another phone system on a different jack on the same line as the CS6114 but the cordless handset from one base will not communicate with the handsets from another base. Thank you - VTech Support

  Answered 5 years ago by VTech Baby Monitors Team

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Q: QuestionHi, will this phone work on European electricity?

Asked 5 years ago by Sandrine.

• A:Answer Sandrine - The VTech CS6114 is designed for use in North America only, this requires 110-120 V AC power. Thank you for your interest! ~VTech Support

  Answered 5 years ago by VTech_Support

  
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Q: Questionwhat battery do I buy for this phone -- mine seems too weak for others to hear me ---

Asked 5 years ago by Lain1.

• A:Answer Hi - The VTech CS6114 uses a 2.4V 750mAh Ni-MH battery pack. Thank you for your interest! ~VTech Support

  Answered 5 years ago by VTech_Support

  
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Q: Questionvetch Phone 6114-21 কোনভাবেই রেজিস্ট্রার হচ্ছে না শুধু ফেইল্ড দেখায় এখন করণীয় কি

Asked 5 years ago by partha.

Q: QuestionHow do reset vtech 6114-21 coddles phone?

Asked 5 years ago by Partha.

• A:Answer Still trying to get it to work. Also don’t like black cords

  Answered 5 years ago by Suzie65Verified Purchase

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Q: QuestionThis phone stopped working 40 days after purchase, It reads "Out of Range or no power at base" . I plugged my other phone in to the same place and it works. When i reIt this not a stand alone phone ?

Asked 5 years ago by karen123.

• A:Answer Karen - We are sorry to hear that the VTech CS6114 does not work as expected. Make sure that the telephone base is plugged in securely on a working AC outlet. If this does not help, please contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. Thank you, -VTech Support

  Answered 2 years ago by VTech_Support

  
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Q: QuestionWalmart has a ste of two how does it work one to phone jack and other to outlet

Asked 5 years ago by Countryboy.

• A:Answer Hi - The VTech CS6114 does come with a two handset system, the model is CS6114-2. If you have this set, you only need to connect the main base unit on a known working jack and the accessory handset to an electrical outlet. Thank you for your interest! ~VTech Support

  Answered 5 years ago by VTech_Support

  
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Q: QuestionCan I buy a new battery pack for this phone? I get the message "battery low" and it stops working.

Asked 5 years ago by Anonymous.

• A:Answer It would be more cost effective to buy a new phone

  Answered 5 years ago by DAP91SiVerified Purchase

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Q: QuestionDoes the V Tech CS6114 have speaker phone?

Asked 5 years ago by Anonymous.

• A:Answer No it does not.

  Answered 5 years ago by JoshuaVerified Purchase

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Q: Questiondoes the telephone connect to enternet

Asked 5 years ago by telephone.

• A:Answer No it does not.

  Answered 5 years ago by Joshua

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Q: QuestionPhone is dead after 6 mo- No display and never used but 1 time. How do I request service?

Asked 5 years ago by BigC.

• A:Answer Claude - We apologize if your VTech CS6114 is not working. Please ensure that the unit is charged overnight and the batteries are securely plugged in. You may also contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM Mondays thru Fridays. Thank you. ~VTech Support

  Answered 5 years ago by VTech_Support

  
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Q: QuestionGood day why my phone can't makr any calls. I only can receive calls.

Asked 5 years ago by Annastacia.

• A:Answer Annastacia - We are sorry to hear that you are unable to dial out on the VTech CS6114. Make sure that the unit is set to the correct dial mode. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support

  Answered 5 years ago by VTech_Support

  
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Q: QuestionDoes this phone require caller-id service from your phone company?

Asked 5 years ago by Chsrlotte.

• A:Answer Only if you want to use called id

  Answered 5 years ago by Honey

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Q: QuestionI have a vetch system with five phones. can I add a sixth with this phone?

Asked 5 years ago by jim.

• A:Answer Jim - The VTech CS6114 is a stand alone telephone unit. It can be added on the same line where your existing phone is connected. You just have to install it on an active line amd power to work as extension phone. Thank you, -VTech Support

  Answered 5 years ago by VTech_Support

  
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Q: QuestionDoes this connect to a vtech headset?

Asked 6 years ago by sarah.

• A:Answer Sarah - The VTech CS6114 is not compatible with any cordless headset. You may want to check the model VTech DS6771-3, which already comes a cordless headset. Thank you, -VTech Support

  Answered 6 years ago by VTech_Support

  
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Q: QuestionCan this phone be plugged into a VOIP modem.

Asked 6 years ago by bardolator.

• A:Answer Hi - Yes, the VTech CS6114 will work when plugged in on a VOIP residential phone line. Thank you, -VTech Support

  Answered 2 years ago by VTech_Support

  
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Q: QuestionCan you combine several of these together on the same line?

Asked 6 years ago by Anonymous.

• A:Answer Hi - You can install multiple VTech CS6114 on the same line to work as extensions phones. However, they will not communicate with each other. Thank you, -VTech Support

  Answered 2 years ago by VTech_Support

  
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Q: QuestionHow do I change the volume on the ringer it keeps saying that it is off

Asked 6 years ago by Noah.

• A:Answer Noah - We are sorry if you are having difficulties setting the ringer on your VTech CS6114. Here's the instructions to turn it on: Step 1: Press MENU/SELECT when the handset is not in use. Step 2: Press ▼or ▲until the screen displays Ringers, then press MENU/SELECT twice. Step 3: The screen displays Volume: with the current setting flashing. Press ▼or ▲ to choose Off, Low or High. A sample of each r inger volume plays as you scroll through the choices. Step 4: Press MENU/SELECT to save your selection. You hear a confirmation tone. Hope this helps! ~VTech Support

  Answered 6 years ago by VTech_Support

  
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