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Page Showing 261-280 of 728 questions
  • QuestionDoes this come with a USB plug or do you have to buy one for it ?

    Asked by siah.

    • Answer Hi siah, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI'd like to backup my personal computer (MacBook Air) as well as my work computer that uses Windows. Is it possible to backup both devices on the same external hard drive?

    Asked by Jessica.

    • Answer Hi Jessica, The WD Easystore external portable hard drive comes pre-formatted with NTFS format for Windows computer. However, the hard drive can be reformatted in a supported exFAT format to be used on Windows and macOS. Refer to the link: How to Format a WD hard drive to exFAT or FAT32 File System: https://support-en.wd.com/app/answers/detail/a_id/20821/ -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use an HDMI cord with this hard drive to play movies on my Sharp TV? This TV is old enough that it doesn't have a USB port, only HDMI.

    Asked by OggieBoogie.

    • Answer Hi OggieBoogie, Please be informed that the WD Easystore drive is a plug 'n' play external portable drive tested and designed only for Windows and Mac computers. The drive ships with a USB 3.0 cable and uses USB 3.0 Type-A interface. To get more compatibility information we recommend you to contact the host device support. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with an Xbox series S?

    Asked by Roger.

    • Answer Hi Roger, Please be informed that the WD Easystore drive is a plug 'n' play external portable drive tested and designed only for Windows and Mac computers. The drive can be used to keep any data manually or as a backup. To get more compatibility information we recommend you to contact the host device support. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWhat is the cable that connects to the hard drive?

    Asked by Jerry.

    • Answer Hi Jerry, Please be informed that the WD Easystore drive is a plug 'n' play external portable drive tested and designed for Windows and Mac computers for seamless operation. The specifications of the USB cable are as follows: WDCA042RNN - Length: 457mm (18in) Plug 1: USB 3.0 Micro-B Plug 2: USB 3.0 Type-A DC +5 volts Color: Dark Grey Cable End A: USB 3.0 Micro -B Cable End B USB 3.0 Type-A -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this considered a 2nd hard drive meaning it can do everything as your normal C drive on a Windows computer would do? Can I download programs to it and access it via the external drive without having to have the programs on my computers hard drive?

    Asked by kkkppp.

    • Answer Hi kkkppp, Please be informed that the WD Easystore drive is a plug 'n' play external portable drive tested and designed only for Windows and Mac computers. The drive can be used to keep any data but the drive can not work as an internal drive. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes it have a software that can sync my updated computer data similar to OneDrive? So if I want to update the saved data in this drive I don't have to copy and paste all of my computer data again to the drive

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore Portable drive is a plug and play device that comes equipped with WD Backup software. Moreover, WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer. WD Backup​​​​​​​ does an incremental backup. Every time you disconnect and reconnect a backup target or source device, the WD Backup software rescans the backup source device for new or changed files and resumes automatic backup protection according to the schedule.To know more about the WD Backup software refer the below link- https://support-en.wd.com/app/answers/detail/a_id/12279 Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with a Wii U

    Asked by As.

    • Answer Hi As, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed only for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionThis HD works without wire? Is this Wireless? can I use with wi-fi?

    Asked by Leca.

    • Answer No this is a wired connection

      Answered by Banditmc

  • QuestionWill it work with windows XP

    Asked by Happy.

    • Answer Hi Happy, Please be informed that Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.  -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWould this work with my ps5?

    Asked by Habakkuk.

    • Answer Hi Habakkuk​​​​​​​, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers for seamless operation. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned to know more about the WD Gaming Drive and its compatibility. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan this be used with ps4?

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers. However the drive works for PS4. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned to know more about the WD Gaming Drive. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionIs this product comparable with iphones

    Asked by Susie.

    • Answer I am not sure I never tried. I bought it for my laptop. It works great for that!

      Answered by Leo15

  • QuestionI want to take 3500 photos from my smartphone and store them in respective folders on an external device. will this do it?

    Asked by sawdust.

    • Answer Hi sawdust, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes it work on ps4

    Asked by Ergz.

    • Answer Hi Ergz​​​​​​​, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers. However the drive works for PS4. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned to know more about the WD Gaming Drive. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWhat Best Buy product cord do I need to use this with a USBC port on my Mac.

    Asked by Rick.

    • Answer Hi Rick, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. The drive uses USB 3.0 Type-A interface and comes preformatted in NTFS format. You can try to use a converter. However, we always recommend connecting the drive directly to the USB port and avoid using any USB hubs. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes the hard drive come with backup software similar to the WD passport drive?

    Asked by VeeCee.

    • Answer Hi VeeCee, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and macOS. You can use WD Backup, which is an easy-to-use backup application. It automatically protects your files, photos and documents with on premise backups to a WD drive as primary storage. Off-premise backups to a cloud as secondary storage for disaster recovery purpose. You can download the WD Backup from our support page. For more information refer to the link: "WD Backup Online User Guide and Solutions" https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan i use this as external storage for an iMac w OS 10.11.6 ? As well as a brand new Mac Air laptop?

    Asked by mooot.

    • Answer Hi mooot, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.​​​​​​​

      Answered by Western Digital Team

  • QuestionCan i use this to repair a broken hard drive on a ps4

    Asked by Christopher.

    • Answer Hi Christopher​​​​​​​, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers for seamless operation. However the drive works for PS4. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned below to know more about the WD Gaming Drive. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDoes this come with a cord? And if so, would it connect to a Surface Pro 10?

    Asked by Cord.

    • Answer Hi Cord, Please be informed that the WD Easystore drive is a plug and play external portable drive tested and designed for Windows and Mac computers for seamless operation. The drive uses USB 3.0 Type-A interface and comes preformatted in NTFS format. Compatibility may vary depending on user’s hardware configuration and operating system. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team