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  • QuestionWill this operate as an external hard drive for a HD PVR satellite box to record TV programs? My PVR has a USB port.

    Asked by Janshan.

    • Answer some units only support flash drives and can not read hard drives because of driver issues.

      Answered by Max007

  • QuestionCan I use this with my swich?

    Asked by Biznich420.

    • Answer No. Nintendo's website says that you can't use external hard drives with the Switch. What you're really looking for is a nice big capacity fast speed Mirco SD card. It doesn't have to be the Nintendo branded ones.

      Answered by KarinN

  • QuestionCan I put home videos from VHS on here

    Asked by Nick.

    • Answer Yes, but you first have to convert the VHS videos to a digital format.

      Answered by GreenDream

  • QuestionCan this be plugged into a USB 2.0 port?

    Asked by Bruce.

    • Answer Yes. However, Ddta will transfer at the slower 2.0 speeds - in other words it'll take longer to move large files to/from the disk.

      Answered by GreenDream

  • QuestionWhat is the warranty?

    Asked by Deborah.

    • Answer Not entirely sure because: 1. I've never had a WD product go bad, 2. I trust Best Buy to take of me if a problem should arise.

      Answered by chilibbob

  • QuestionWill this work with Smart TV's?

    Asked by Hardest.

    • Answer I don't have a lot of experience with smart tvs but a usb (UNIVERSAL serial bus) port is a usb port; as long as your tv's usb port is supplying power I don't really see why not. You might want get the Geek Squad to field this question.

      Answered by chilibbob

  • QuestionWill this work with the PS5?

    Asked by Jason.

    • Answer Hi Jason​​​​​​​, Please be informed that the WD Easystore drive is a plug and play external portable device tested and designed for Windows and Mac computers for seamless operation. Moreover, for PS4 and PS5, you can consider the WD Gaming Drive. Please refer to the link mentioned to know more about the WD Gaming Drive and its compatibility. http://products.wdc.com/library/AAG/ENG/4078-705139.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWill this device work with USB 2.0 as well as USB 3.0? My devices only have USB 2.0 ports.

    Asked by Bullnuce9.

    • Answer Hi Bullnuce9, Please be informed that with the WD Easystore drive, you get connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWhere is this drive manufactured? Need a straight answer, if it is manufactured in China have no interest in it! If some are manufactured in China and some somewhere else not interested.

    Asked by BENNY.

    • Answer The drive I purchase was made in Thailand.

      Answered by 68gyu

  • QuestionCan I use this with PS5?

    Asked by Ps5.

    • Answer I'm not a gamer but, once again, the they're called universal serial bus is because they're universal. My only reservation about your question is that Sony sometimes does some pretty weird proprietary stuff in order to force you to buy their products. Again, ask the Geek Squad.

      Answered by chilibbob

  • QuestionIs this compatible with the PlayStation 5 console?

    Asked by idk.

    • Answer I plugged this into my PS5 and got an error. It said that it was not fast enough for the PS5 to use. I haven't gotten it to work yet.

      Answered by DaiGurren

  • QuestionIs this compatible for iPhones to download all photos to free up space on phone?

    Asked by iPhone.

    • Answer Yes, it should be as it mentions a downloadable NTFS driver to read/write on macOS. I purchased the recommended storage drive made in Thailand NOT China.

      Answered by NetCruiser

  • QuestionCan you go back and forth from PC to Mac

    Asked by Mikey.

    • Answer Hi Mikey, Please be informed that the WD Easystore external portable drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. It comes preformatted with NTFS format, However, you can reformat the drive with macOS supported HFS+J file system by using this link: "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDo I have to pay for NTFS product registration before being able to load files on this?

    Asked by NTFS.

    • Answer No

      Answered by Akendzior

  • QuestionWhere is this hard drive manufactured?

    Asked by Flash.

    • Answer I specifically got the one that is manufactured in Thailand as it was recommended to NOT get the one made in China.

      Answered by NetCruiser

  • QuestionIs it fully compatible with Linux Ubuntu?

    Asked by geneMN.

    • Answer Hi geneMN, Please be informed that the WD Easystore drive is a plug and play external drive tested and designed only for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan you tell me if this alleviates saving to laptop so if we update laptop, we don't have to worry what is on the hard drive to recycle or give away to another person?

    Asked by Dib.

    • Answer Hi Dib, Please be informed that the WD Easystore drive is a plug and play external device tested and designed for Windows and Mac computers for seamless operation. It comes with a USB 3.0 cable also USB 2.0 backward compatible to connect with your computer. You can use the drive to keep any data and to backup the computer. To know more about the drive, refer link- http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan sd cards be plugged into this hard drive directly

    Asked by Mmh1.

    • Answer Hi Mmh1, Please be informed that the WD Easystore drive is a plug and play device. The drive has no provision for an SD card. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with the PS5?

    Asked by Coleton.

    • Answer Hi Coleton, Please be informed that the WD Easystore drive is a plug and play external drive tested and designed only for Windows and Mac computers for seamless operation. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with my ps5

    Asked by Bumbreezy.

    • Answer Hi Bumbreezy, Please be informed that the WD Easystore drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. However the drive works fine with PS5. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team