Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

No content

    WD - Easystore 5TB USB 3.0 External Portable Hard Drive - Black

    Model:
    WDBKUZ0050BBK-WESN
    SKU:
    6356880
    Loading...
    Page Showing 41-60 of 493 questions
    Ask a Question

    • QuestionIs this compatible with a J3 Orbit Samsung phone?

      Asked by 011eNigma235.

      • Answer Ah ha! great question. Many people don't know but the Android operating system uses the old DOS and early Windows FAT16 file allocation table for its files. FAT 16 is history in Windows they now use the NTFS file system. Hence you can still plug any Android phone into of Windows computer USB port and transfer files from your phone to a Windows computer. Windows still accept and reads FAT16 files. I do it all the time. Here's the problem with your desired goal. The USB cable that comes with this WD digital drive will NOT be compatible with your Samsung USB port. So No it won't work. And don't waste time trying to get a USB adapter. There are none.

        Answered by cooldude

    • QuestionWill it work with a regular PC windows 10 I have a book I'm working on and 54 - 90 minute video interviews I did

      Asked by 43CAT.

      • Answer It should and it should already be pre formatted for use

        Answered by Grapmpa

    • QuestionDoes this drive works with a Late 2012 Imac ?

      Asked by Notatechgeek.

      • Answer Yes! I just bought one to use it on my late 2012 MacBook Pro and didn’t have any trouble transferring the files from mi mac to the drive.

        Answered by Lilly

    • QuestionCan I backup multiple computers to one drive, keeping each one's files separate (by partitioning the HDD)?? Is backup software included??

      Asked by TomK.

      • Answer First answer is "Yes." Not sure about partitions. I use File names to identify the source computers. Not sure about back up software. I never looked. I prefer to be in control of my backups.

        Answered by Myself

    • QuestionCan this be used on any gaming system?

      Asked by Charlie.

      • Answer Confirmed to work with XBOX One and PS4. Just plug in while the system is on and it will format as required.

        Answered by HenryBGT1757

    • QuestionDoes it work with video game consoles? Does any external hard drive work with consoles ?

      Asked by Chepechano.

      • Answer Yes, it can work with PS4 or Xbox One.

        Answered by Corey

    • QuestionWhat kind of fault tolerance does this device have? Will I know if parts of the storage goes bad?

      Asked by David.

      • Answer No idea on that, but I have been using WD for at least 10 years and still retrieve info from my old backups without any problems. I have found these to be very reliable and therefore, continue buying this product.

        Answered by Hottoddie

    • QuestionIs the connecter on disk side a Micro-B 3.1? If I buy a usb-c to Micro-B 3.1 cable as in the pic, can I use it on macbook pro which has no regular usb port? Thanks

      Asked by greentea23.

      • Answer It has a Micro-B 3.1 plug on the device. It comes with a Micro-B 3.1 cable to regular USB. Of course you can also use a regular micro-USB cable to USB. As far as a MacBook Pro, it depends on the model. I have a 2013 Model so it does have USB and thunderbolt plugs. If you have the new one, you would have to get an adapter from Micro-B 3.1 (or micro USB) to USB-C. Dollar General has lots of cable and adapter suggestions.

        Answered by inanewyorkminute

    • QuestionIs this hard drive compatible with a MAC

      Asked by wob.

      • Answer Yes; if you look closely there is the classic MAC smile icon on the front left of the box, as well as the PC logo : making the product ‘Universal”. One Geek Squad Member mentioned u may need to format it for your Mac...

        Answered by daUNC

    • QuestionHow do I get it to automatically back up my files every day?

      Asked by micky.

      • Answer You need a program to do that for you. I use smartware but windows has a built in file backup that you can schedule to back up every day

        Answered by Techlover

    • QuestionJust bought this and am leery of hd since I've had so many fail, I plugged it in and keep getting the initial exe popup every time I use the internet, can I reformat it with win10? Thanks in advance.

      Asked by dogbytes.

      • Answer did you buy a Mac formatted WD? I have windows 10 and that never happens with the windows 10 version running on my HP PC? Of course i use the hard drives for storage only and before using them, just take all the wonderful software they WD provide and put it in a new folder marked WD stuff. I am never bothered with it again. Nor am i asked if i want to connect to a web page when running the HD for storage even when connected to the internet. Perhaps you have set up the hard drive to act as back up??? does it want to contact the cloud storage to do that? best thing to do is talk to the guys at Best Buy and they can help- you?

        Answered by hihoag2

    • QuestionDoes this harddrive support encryption? Thanks.

      Asked by repodepot.

      • Answer The easystore does not have hardware encryption nor does it have software encryption from WD. If you have Windows 10 from Microsoft, you can install BitLocker.

        Answered by UnsubscribeMe

    • QuestionDo you have to use the Automated backup Software, or can you just use this as a plug and play at your own convenience?

      Asked by BNSTH.

      • Answer You do not have to use the backup software. Just plug the drive in, and you are are ready to start moving files to it.

        Answered by John

    • QuestionCan this drive be used to run full backups (and restore) for my WIN 10 pc? I read somewhere that it is not possible with a USB powered drive.

      Asked by CaptainD.

      • Answer Hello,Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. the easystore desktop drive is a high-capacity storage device that offers fast data transfer rates, is both USB 3.0 ready and USB 2.0 compatible. In order to create the backup you may use WD Acronis True Image for Western Digital software by referring below link- https://downloads.wdc.com/acronis/AcronisTrueImageWD_WIN.zip -Need Help? Please see our "'Contact Us" page for information.

        Answered by Western Digital Team

    • Questionwill it work with PlayStation 5

      Asked by ray000.

      • Answer its a usb connection, interchange of data can be slow due to it being a harddrive system. Should be ok to store game data on but would worry about interchange of live action data not being stored or accessed with adequate speeds. Wonderful disk if looking to store data in general as that is whar unit is really made for. Buring throught sectors to gain data works too butwill not be instantaneous data retrieval.

        Answered by Timb

    • QuestionWill this work for PlayStation 5??

      Asked by hotjjpcool.

      • Answer Hi hotjjpcool​​​​​​​, Sony added support for external USB hard drives on the PS5 with their April 2021 update. However, due to PS5 restrictions, games can only be played off the console’s internal SSD. As such, external USB storage hard drives only function as a faster way to hot-swap games and data on or off the PS5’s internal storage. -Need Help? Please see our "'Contact Us" page for information

        Answered by Western Digital Team

    • QuestionWhat does it do

      Asked by BossBabie1.

      • Answer It's for backing up files to free room on your main computer or laptop. Including files, documents, pictures, video, etc. It can free up room on your main computer and it can save or archive items for you. There usually is a sync program. I like to deactivate that and manually choose what files I want to copy to the external drive. I take a lot of pictures and this allows cheap storage of rather large megapixel images. If you shoot video same would apply. You can free up space on your main desktop or laptop computer and if it ever goes belly up you have all your important stuff still saved on an external hard drive. Hope this simple info helps BossBabie1

        Answered by Jeff

    • QuestionCan you use this on Ps5 ?

      Asked by PS5.

      • Answer yes works with ps5

        Answered by Ps5gamer

    • QuestionIs this compatible with the Playstation 5?

      Asked by Chinox2c.

      • Answer Yes works with Ps5

        Answered by Ps5gamer

    • QuestionIs this capability with a playstation 5

      Asked by Canes81.

      • Answer Yes

        Answered by DanT

    Page 3, Showing 41-60 of 493 questions

    Most-viewed items

    • Philips Norelco - Shaver 5000X, Rechargeable Wet & Dry Shaver with Precision Trimmer - Silver/ Black
      Ultimate Deal
      $39.99
    • Bambu Lab - X2D Combo 3D Printer - Gray
      $899.99
    • Lenovo - IdeaPad Slim 3 15.6" Full HD Laptop - AMD Ryzen 5 40 2025 - 8GB Memory- 512GB SSD - Abyss Blue
      $449.99
      The price was $649.99
    • Apple - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
      Ultimate Deal
      $199.99
    • VILINICE - Smart Watch, 1.43" Touch Screen Smartwatch for Women Men, IP68 Waterproof Fitness Tracker Bluetooth 5.3 - Black - (2025)
      $19.98
      The price was $45.98