Questions & Answers

37 Questions & 143 Answers
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  • Question
    Does this work well with Xbox One?   (5 Answers)

    By Notoi3 January 21, 2017.

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    • Best 
      Answer

      This item works great with the Xbox One. Simply plug it in while the system is on and the Xbox One will handle the rest. No noticeable lag in game load times at all. In fact, it may be a little faster. Best of all, plenty of room for games - load all you want for some time to come.

      By J3Jonas January 21, 2017.

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  • Question
    it shows drive E:/ how do you change it. Need drive F:/   (5 Answers)

    By papergirl January 7, 2017.

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    • Best 
      Answer

      1. Close all the files you have open on the drive. 2. Right click on the My Computer (or This PC on Win10) icon and select mange. 3. Once that window comes up go to Disk Management on the left side. 4. Right click on the drive letter (should be listed at the top). 5. There is an option there to change the drive letter and paths. 6. Select the drive, click change, select the desired drive letter and then hit OK. Another way to get the Computer Management screen up is hold down the windows key and hit R to open a run prompt. enter in "compmgmt.msc" without the quotes and hit enter. Then pick up from step 3 above.

      By CR512 January 25, 2017.

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  • Question
    Is this USB powered or externally powered?   (10 Answers)

    By George January 15, 2017.

    Closed to new Answers

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      Answer

      USB only

      By phillcruz January 23, 2017.

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  • Question
    Can I use this to only back up photos? I don't want to back up the entire machine, but just photos   (8 Answers)

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      Answer

      Yes, I use it as a dedicated drive for Photos and video.

      By Anonymous May 6, 2017.

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  • Question
    is this product works with mac mook pro?   (5 Answers)

    By sako December 25, 2016.

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    • Best 
      Answer

      Yes but you have to format it first. So far it's working great.

      By Anonymous December 27, 2016.

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  • Question
    Does Wd 4Tb runs with MacBook Pro ?   (2 Answers)

    By JONAS October 23, 2016.

    Answers
    • Best 
      Answer

      Yes, this product is formatted for Microsoft Windows 7 / 8 / 10, required reformatting for other operating systems.

      By CommunityAnswer October 23, 2016.

    • Question
      Is this a 5400 RPM?   (1 Answer)

      By SRT June 9, 2017.

      Answers
      • Best 
        Answer

        Yes - apparently so, according to Crystal Disk. I bought one, and am quite annoyed that a drive this large is this slow. Granted it is relatively cheap, and the warranty is 3 years, but there is no indication on the packaging or the drive itself or any info even on the WD site regarding the rotational speed of this drive, which I find rather unusual.

        By MarkR July 8, 2017.

      • Question
        Does this work with Iphone 6 Plus? do I need to down load all my pics and video to my computer first off IPhone and then transfer all to hard drive?   (1 Answer)

        By Shirley May 17, 2017.

        Answers
        • Best 
          Answer

          Because this unit needs the USB for power, it will not download direct from your iPhone.

          By Larrikin May 23, 2017.

        • Question
          Can this drive be used as a full computer back up daily for three computers on a network, where each have about one TB total on them?   (5 Answers)

          By Del35 May 12, 2017.

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          • Best 
            Answer

            Yes depending on the Backup Software you are using, and how you connect this device to your network. If you have it connected to a dedicated computer, that is ON all the time, and you share the drive, then possibly you could use it for backup on a network. I have not tried this method, but have used it for backups all the time and works very fast with USB3.

            By Reviewer1 June 4, 2017.

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        • Question
          Can i transfer files/photos directly from my iPhone and/or Galaxy S6 directly to the drive without using a computer? Is there a cable to direct connect between the two devices?   (5 Answers)

          By jthokie April 20, 2017.

          Answers
          • Best 
            Answer

            Nope. You will need a CPU

            By Tipp April 20, 2017.

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