Questions & Answers

Q: QuestionExpress buttons?

Asked 8 years ago by JC.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer JC, there is 12 one touch selections. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionIt seems like there is only a charcoal filter covering half of the air outlet at the top of the microwave. Far more air is coming out of the right side where there isn't one. Are there supposed to be 2 charcoal filters?

Asked 2 years ago by MrFeeto.

• A:Answer Hello MrFeeto! There is only suppose to be one charcoal filter on the top. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI have microwave whirlpool over the stove. I unplugged it to clean filter and now it has light on and turn table turning. Tried pressing button to reset but didn't work. Do you know what to do? This happened first time when installed and person called Whi

Asked 2 years ago by Anonymous.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionMicrowave spec says: " This model is offered with Incandescent lighting on the interior and the work surface lights. It does require a 40 watt bulb." Can I use a 40-watt equivalent (or greater) LED?

Asked 3 years ago by Nuyorker.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hello Nuyorker! We can only recommend the parts that the appliance is manufactured with. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionI noticed a lot of space around the turntable. This can cause liquid and food particles to sleep below the turntable. If not cleaned regularly, it can cause Rust inside Microwave. What is the WMH32519HZ microwave inside made up of? Is it metal or steel?

Asked 3 years ago by cricketfan.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Yes

  Answered 3 years ago by GoodheadsetbutVerified Purchase

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Q: QuestionWhat are the 2 small holes inside on the right side wall of the oven? They are one above the other, on the right side above the indented rectangle.

Asked 3 years ago by Maryse.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Was there a microwave there before? Are the hole about 2 1/2 to 3 inches? I don't think I can help you with that.

  Answered 2 years ago by NelsonCVerified Purchase

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Q: QuestionWhere is it made? Also where is vent located? I need it on the top is hook up to existing vertical.

Asked 4 years ago by SharonLee.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Mine is hooked up above the existing stove but I don’t have it vented.

  Answered 4 years ago by IggybusVerified Purchase

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Q: QuestionPlease tell me the interior dimensions of this unit. Also, does this model come with an interior venting system? We do not have an exterior duct. Thank you for your help.

Asked 5 years ago by Trish.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Out of the box this unit is setup for internal venting or recirculation of air. It will pull it up from underneath and vent out the front/top of the unit (back into the room). The interior dimensions are: 21”W x 13 7/8” D x 9 1/2” H. Hope this helps.

  Answered 5 years ago by SmurfOnABoatVerified Purchase

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Q: Questioncan the lighting be changed to halogen as other whirlpool models have

Asked 5 years ago by chuck.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Our order was canceled by BestBuy

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWill the brackets from Whirlpool microwave model mh1160xss fit whirlpool model wmh31017hs

Asked 6 years ago by MARYk.

• A:Answer NOT SURE BUT THE NEW ONE CAME WITH BRACKETS

  Answered 6 years ago by bde269

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Q: QuestionI just got this microwave installed. Can I make the sounds / beeps louder? I can barely hear it when it is done

Asked 6 years ago by Tammy.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer Don't think so, but consult manual to be sure.

  Answered 4 years ago by ChrisVerified Purchase

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Q: QuestionCan I turn off the beeping sound when entering time or when it’s done cooking?

Asked 7 years ago by Matthew.

• A:Answer Matthew, page 3 of the User Guide advises how to turn the tones off on the Microwave. We have provided the link for the User Guide below. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! file:///C:/Users/blankar/Downloads/Use%20and%20Care%20(4).pdf

  Answered 7 years ago by WhirlpoolTeam

  
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Q: QuestionMy interior light does not work. How do I change the bulb?

Asked 7 years ago by Gigi.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer The cavity light bulb is located behind the vent grille at the top front of the microwave oven, under the bulb cover, and is replaceable. Remove 2 screws on the vent grille, slide the vent grille to the left, tilt it forward, and lift it out. Open the bulb cover and replace bulb. To reinstall, close bulb cover. Replace the vent grille by inserting the 3 bottom latch hooks of the vent grille into the front holes, tilt the vent grille backwards, slide it to the right, and secure with screws

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWhere is this microwave manufactured? What state? I am worried about the proposition 65 warning. Does Whirlpool Have this warning?

Asked 7 years ago by Cookingmom.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer This item is manufactured in Benton Charter Township, Michigan, United States

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIt seems like there is excessive steam/moisture produced inside the unit when the cook time is more than a couple of minutes. Is this normal, defective unit, or improper install? The unit vents through our attic to the outside.

Asked 7 years ago by Operation.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer had this installed 2 weeks ago. Tons of steam I’d swirling around inside when cooking a basic frozen entree.....4 minutes and stir and 3 more minutes. I can’t even see the entree while it’s cooking through the door because of how much steam is swirling around inside while it’s running. It doesn’t do this to if less than a minute. Steam is what leaves condensation afterward. Had another whirlpool micro for 15 years and it never did this nor does anyone I know who has a microwave. Called whirlpool and was told this is “normal”. Same answer they gave you about “condensation” . It is not normal! Too much steam causes condensation. Was told to leave door open after I use it! I’m guessing the steam sensor must be on when it shouldn’t be. I’m calling the company I bought it from tomorrow for a service call or exchange or return. New feature,, Cook a stouffer entree and get a steam facial at same time!

  Answered 6 years ago by Julia

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Q: QuestionIs there a button to cancel out of a program if I select the wrong cooking time or wrong item to cook? I don't see any "cancel" or "clear" button on the face panel.

Asked 7 years ago by dk.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer I found it. It’s the button with the “X” in the middle.

  Answered 5 years ago by Bobby

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Q: QuestionThe light that illuminates the stove won't turn off. How can I fix this?

Asked 7 years ago by Ellen.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Stainless Steel

• A:Answer That may be a defect with the switch. Ours has no problem. Maybe you should have an electrician look at it or take it to the Geek squad.

  Answered 6 years ago by NitroheadVerified Purchase

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Q: QuestionIs the depth of this really 17.5 inches? I am looking at this same model on other websites that say the depth is 15.56 in Thanks

Asked 8 years ago by Johnny2k.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Johnny2k, we show that the depth for this Whirlpool® Microwave is 15 9/16 inches.

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionHi, How can I get new mounting hardware? I got mine "open box" and it doesn't seem quite right.

Asked 8 years ago by DavidDenver.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hi DavidDenver, please contact your local Best Buy for more information regarding mounting hardware. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
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