Questions & Answers

Q: QuestionWhat type of agitator does this washer use?

• A:Answer This washer uses a Two-way Wash Action Agitator with a Fabric Softener Dispenser.

Q: QuestionDoes this washer have a delicate cycle?

• A:Answer Yes, it has a Delicates Cycle that cleans with intermittent wash action and a slow spin speed.

Q: QuestionIs there a quick wash option for small loads?

• A:Answer Yes, the Quick Wash Cycle can wash a small, lightly soiled load in as little as 30 minutes.

Q: QuestionWhat is the capacity of this Whirlpool washer?

• A:Answer This Whirlpool washer has a 3.8 cu. ft. capacity.

Q: QuestionCan I add extra rinse to the wash cycle?

• A:Answer Yes, you can add an Extra Rinse Option to ensure thorough cleaning of dirty loads.

Q: QuestionHow does the stainless steel wash basket benefit my clothes?

• A:Answer The Smooth Spiral Stainless Steel Wash Basket helps protect fabrics from snagging.

Q: QuestionHow well does the machine perform with large blankets and comforters? Thanks

Asked 6 years ago by Blankets.

• A:Answer There is actually a bedding/ sheet setting. Yes, it can handle it and the comforters comes out nice and clean. I would recommend this washer.

  Answered 6 years ago by LauraVerified Purchase

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Q: QuestionCAN I CHOOSE THE WATER LEVEL I WANT, I.E., HIGH WATER LEVEL ( ABOUT 3/4 OF THE WASHER LEVEL)

Asked 6 years ago by ANON.

• A:Answer ON THE TOP PANEL THERE IS A DIAL WHERE YOU CAN SET THE WATER LEVEL. TWO WATER LEVEL SETTINGS ARE AUTO SENSING AND DEEP WATER WASH. I USE THE AUTO SENSING BECAUSE I DO NOT HAVE A FULL LOAD. THIS SETTING USES THE RIGHT WATER LEVEL ACCORDING TO YOUR WASH LOAD. HOPE THIS HELPS.

  Answered 6 years ago by FEL14Verified Purchase

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Q: QuestionIs this model (WTW4855HW) high efficiency? Would I need HE detergent? The drain hose is NOT included?

Asked 6 years ago by jason.

• A:Answer Yes, this model is a high efficiency washer. Yes, but I do use tide and I have no problems. Yes the drain hose is included but Not the water hoses.

  Answered 6 years ago by LauraVerified Purchase

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Q: QuestionWhat is the noise db rating on this WTW4855HW washer?

Asked 6 years ago by Lynn.

• A:Answer This washer is very quiet. I'm very happy with my purchase. I would recommend the Whirlpool washer WTW4855HW.

  Answered 6 years ago by LauraVerified Purchase

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Q: QuestionDoes the lid to this model lock?

Asked 6 years ago by Lidd.

• A:Answer Lidd, there is a lid lock feature on model WTW4855HW. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI’ve had my washer for about 7 months and now my load will drain but not spin and I noticed I can hear the lock for the lid repeatedly clacking as if it’s trying to lock but can’t. Not sure what to do..

Asked 6 years ago by Marina.

• A:Answer I just left a review of our washer and saw your note. I’ve had a lot of problem with my Whirlpool washer and had to call service several times. Ours would go out of balance when trying to spin and it would eventually stop leaving the clothes wet. We would have to manually adjust the clothes and do a spin cycle to finish the load. What a pain. After hearing a grinding noise like metal on metal, we eventually called service and they came out. After four service calls they replaced every moving part which seemed to fix the problem with the load going out of balance. You should call for service before the 12 months is up so they can come out and do diagnostics. They will test each cycle. Good luck.

  Answered 5 years ago by scross1234

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Q: QuestionWill the washer fill with lid open ? so that you can fill with water add soap and then clothes. When does the lid lock can you still add clothes until spin cycle ? or when ?

Asked 6 years ago by LaundryLady.

• A:Answer Hello LaundryLady! Unfortunately, the washer will not fill with the lid open. However, you can pause the unit to add clothes. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionHow far will you deliver and can you hook it up

Asked 1 year ago by Delivery.

• A:Answer Hello, Please reach out to Best Buy Customer Care at 1-888-237-8289 for assistance with delivery and installation. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionThere is no mention of the tub depth. I am wondering how reaching in to pull last sock out of washer is. How deep is the reach inside of the tub? Des

Asked 1 year ago by Des.

• A:Answer Hello, This Washer, model WTW4855HW, has a tub depth of approximately 24 inches. Thank you for your inquiry on our Whirlpool® appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionThe delicate rinse cycle is so strong the clothes come out so wrinkled you have to put in the dryer OR air dry and iron What can I do to not rinse so hard there are wrinkles so bad you have put them in the dryer which I do not like to do with cottons,

Asked 2 years ago by Wrinkled.

Q: QuestionDoes this model have a bleach dispenser? And what is the style of the agitator - i.e. spiral or fin?

Asked 3 years ago by ShellBell.

• A:Answer Yes, it has a bleach dispenser. And the agitator is spiral.

  Answered 3 years ago by Sheli

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Q: QuestionMy brand new washer is not going through cycle like it’s supposed to

Asked 5 years ago by Ken.

• A:Answer Hello Ken, We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIs it normal for this washer to vibrate during spin cycle. It doesn't move or rock or bang around or walk or make any funny noises. It just vibrates. I can't hear it. I only noticed it when I was looking at it.

Asked 5 years ago by Marabelle237.

• A:Answer Hello Marabelle237! Due to the higher spin cycle it may be normal for the unit to vibrate.

  Answered 5 years ago by WhirlpoolTeam

  
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