Questions & Answers

Q: QuestionCan you broil in the main part of the oven or only in the broiler drawer

Asked 8 months ago by BB.

• A:Answer Hello, the broiler is just located in the drawer. Thank you for your inquiry about our Whirlpool appliances.

  Answered 8 months ago by WhirlpoolTeam

  
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Q: QuestionPlease confirm that they are sealed burners. I am disappointed to read that the oven come with only one rack. What is the cost of a second?

Asked 1 year ago by Grams.

This question was asked about the related product: Whirlpool - 5.1 Cu. Ft. Freestanding Gas Range with Broiler Drawer - White

• A:Answer Ovens should come with two racks! Google the manufacturer's website for a price range, but remember to check Amazon and other websites for price comparisons.

  Answered 9 months ago by SharlaVerified Purchase

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Q: QuestionI have propane for my gas

Asked 1 year ago by Paul.

• A:Answer It gives you smaller ports to change out to use with propane instead of natural gas.

  Answered 1 year ago by RickMVerified Purchase

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Q: QuestionIs the Anti-tip bracket included in the purchase of the stove?

Asked 1 year ago by BruceN.

• A:Answer Yes it’s included

  Answered 1 year ago by CherylCVerified Purchase

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Q: QuestionI only received 1 rack in total. Where or how can I get the second one?

Asked 1 year ago by TheSchnakeFamilyChronicle.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: Questiondo best buy offer service to convert to propane ?

Asked 1 year ago by vvp.

• A:Answer Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhat is the size for gas hookup

Asked 1 year ago by Anonymous.

• A:Answer Hello. Please visit https://tinyurl.com/3kph6u2n to view the installation instructions for this model Range. We hope this helps.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionDoes this stove use electricity in any way?

Asked 1 year ago by SweetSue181.

• A:Answer No

  Answered 1 year ago by SallyVerified Purchase

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Q: QuestionHow many btu ‘s and my pressure canner says not to use a gas top over 1200 btu’s , as it will warp the bottom of canner

Asked 1 year ago by Opi123.

• A:Answer Hello! For model WFG320M0MS, Right Rear Element-Burner Power 5,000 BTU, Right Front Element-Burner Power 15,000 BTU, Left Rear Element-Burner Power 9,500 BTU, Left Front Element-Burner Power 15,000 BTU. Thank you for your inquiry on our Whirlpool appliances.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhen I buy a stove will they be able to take my old stove

Asked 1 year ago by Ladybug.

• A:Answer For a fee. You can always put it out for trash and a junk man will come buy & get it.

  Answered 1 year ago by CherylCVerified Purchase

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Q: QuestionHow do you take the door to the oven apart so you can clean the inside of the glass?

Asked 1 year ago by Deeharley52.

• A:Answer Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionHow do you take the door off and apart to clean the inside glass?

Asked 1 year ago by deeharley52.

• A:Answer I have no idea. I haven't tried to do it. Quality doesn't seem to be the strong point of this range. Maybe youtube?

  Answered 1 year ago by KimPVerified Purchase

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Q: QuestionCan the broiler drawer just be used for storage if you don't use the broiler at all no heat comes from the bottom ?

Asked 2 years ago by JRC.

• A:Answer If it can be used, the heat does not come in unless it is turned on.

  Answered 2 years ago by MariaA

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Q: Questiondose it have a self clean oven

Asked 2 years ago by Anonymous.

• A:Answer Nope. Its certainly a drawback.

  Answered 2 years ago by Tams

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Q: QuestionWill Best Buy remove the old stove and deliver the new?

Asked 2 years ago by Dejay.

• A:Answer Yes. For a cost of course

  Answered 2 years ago by Tams

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Q: QuestionCan this be converted to propane?

Asked 2 years ago by Cathie.

• A:Answer Cathie, yes this can be converted to LP gas.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI push bake set temperature then press start , it doesn't work is there a reset button are something. What can I do to fix this problem?

Asked 2 years ago by Wayne.

• A:Answer The worst stove please stop selling them

  Answered 1 month ago by Anonymous

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Q: QuestionOven won’t light! All the top burner work fine.

Asked 2 years ago by LarryLee.

• A:Answer Hey LarryLee, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCan you still get the package but substitute the self cleaning oven

Asked 2 years ago by Paul.

• A:Answer Hello Paul, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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