Questions & Answers

Q: QuestionWhat accessories come with this item? Does it include a drying rack?

Asked 6 years ago by Redd.

• A:Answer Redd, the drying rack for this model is sold separately.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionlI have the Whirlpool 7.4 cu.ft. Gas Dryer with Wrinkle Shield, model WGD6620HC Does anyone know how to reset the control panel? Or reset the dryer completely? I have tried seraching around and called Whirlpool, no solutions work.

Asked 1 year ago by AZguy.

• A:Answer Hello! We would like to suggest that you try turning the circuit breaker to the appliance off for one full minute to possibly reset the control. If that is unsuccessful we would recommend having a local certified technician properly diagnose the issue.

  Answered 1 year ago by WhirlpoolTeam

  
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Q: QuestionWhere can I see the back of the gas dryer so I can see where the gas connection is located?

Asked 2 years ago by Tee.

• A:Answer Hi Tee. Please use the following link to view the installation guide and see page 10 where the connection instructions begin. https://bit.ly/3YGWDjf

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this come with the Propane Conversion kit? Instructions for doing so?

Asked 3 years ago by LP.

• A:Answer Hi LP, it does not come with the conversion kit. We do not supply instructions on how to do the conversion kit. The conversion must be made by a qualified technician.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWhere can I but the drying rack for shoes and sweaters

Asked 4 years ago by NESH.

• A:Answer Hello Nesh! You are needing Dryer Rack W10322470A. https://bit.ly/3iykRtZ

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWhere is the lint trap located?

Asked 4 years ago by Katy.

• A:Answer As soon as you open the door, it's on the inner circle in the middle. It's small too. There is imprinted writing that says to change daily too.

  Answered 4 years ago by Anatoria23Verified Purchase

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Q: QuestionWhat is the BTU's of this unit?

Asked 4 years ago by JohnL.

• A:Answer JohnL, the BTU's of this Whirlpool® Dryer is 20,000. We hope this helps!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionThe installation does not show the part numbers for a new vent and/or gas hose set up. Also, does this part come with a Y connector for water hook up (so that the washer and dryer share)? If not, is there a part number for that? Thank you!

Asked 4 years ago by LP.

• A:Answer Hello LP, we recommend purchasing them at your local dealer. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this dryer require 240v or 120v

Asked 4 years ago by Anonymous.

• A:Answer This Whirlpool® Dryer is 120 volts. Thank you for your interest in our Whirlpool Appliances!

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionIs the door swing interchangeable? Do I need the steam kit hoses ? Thanks

Asked 5 years ago by Mike.

• A:Answer Greetings. Regarding your first question: Yes, you can install the door on the left or right side of the dryer machine to accommodate your necessities. For the second question: I would recommend you to get a new Dryer Vent Kit. I would also recommend you to buy the pedestal (SKU: 9763303). The pedestal gives an awesome look to this dryer machine.

  Answered 5 years ago by KsilvaVerified Purchase

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Q: QuestionWe want to turn off the wifi bluetooth capabilities on our new dryer. It is interfering with our pool wireless equipment. How do we do that?

Asked 5 years ago by kylejodi.

Q: QuestionCan I get a propane conversion set for this gas dryer?

Asked 5 years ago by Anonymous.

• A:Answer The conversion kit you will need is W10606694A.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionI'm interested in purchasing a Whirlpool 7.4 WGD8620HW, however, I am worried about the depth measurement, which states 31". I only have 35.5" depth space. I'm concerned that it might not have enough space for the air duet connection space etc.

Asked 5 years ago by Naoe.

• A:Answer Hello Naoe. The depth of this Whirlpool® Dryer is 31 inches. You will need to allow space in back of the Dryer for the vent hose for proper drying. Please refer to the installation instructions for more information. https://bit.ly/33vEjOH

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this dryer have a moisture sensor that qualifies for the Austin gas rebate program?

Asked 5 years ago by Gypsy.

Q: QuestionCan the gas dryer be stacked on top of the washer?

Asked 5 years ago by Ivan.

• A:Answer Ivan- Yes, this Dryer is stackable.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: Question1. Will this stack ok on a Whirlpool Duet stackable washer? If so, does it use the same sort of stacking bracket as the Duet washer/dryer? 2. Can the dryer vent to the side? Specifically the left side. THX

Asked 4 years ago by Susan.

• A:Answer Susan, we will be happy to help. Can you provide us with the model number of the washer and dryer?

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionWe just purchased this washer and gas dryer. We just used the dryer for the first time, and it "Ends" about 5 to 10 mins into the cycle. Is this a malfunction??

Asked 5 years ago by Chase.

• A:Answer Hey Chase, we value your time and would like to look into the concerns with your Whirlpool® Dryer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 5 years ago by WhirlpoolTeam

  
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