Questions & Answers

Q: QuestionWhat is the maximum noise level of this Whynter air conditioner?

• A:Answer The maximum noise level is 57 decibels adjusted.

Q: QuestionDoes the Whynter ARC-1230WNH air conditioner have a heater function?

• A:Answer Yes, this unit has both cooling and heating capabilities.

Q: QuestionHow many fan speeds does the Whynter portable air conditioner have?

• A:Answer This air conditioner comes with 3 fan speeds.

Q: QuestionDoes this portable air conditioner have a timer?

• A:Answer Yes, it has a 24-hour timer function.

Q: QuestionCan I control this air conditioner with my phone?

• A:Answer Yes, you can control it from anywhere using the NetHome Plus app via Wi-Fi.

Q: Question1. What is the difference between 1230WNH and 1230WN models? 2. Can I order the "window" venting kit for the balcony sliding door?

Asked 3 years ago by GEVSea.

• A:Answer The ARC-1230WNH also includes a heating function. Since windows come in different sizes, some customization may be needed when installing the accessories. If the included solid window kit slide bar panels do not completely cover your window or door opening, most customers purchase an additional window kit and use both sets. Alternately, a customized longer solid slide bar panel can be made by cutting Plexiglas or PVC plastic to size to be used with the panel with the hose cut outs of the original window kit.
  
  If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered 3 years ago by Whynter Customer Service

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Q: QuestionDo I need to connect the hose to the window while using this unit as a heater?

Asked 3 years ago by GEVSea.

• A:Answer Since the unit uses a heat pump to heat, the exhaust hose is required for heat mode.
  
  If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered 3 years ago by Whynter Customer Service

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Q: QuestionHow much does this weigh?

Asked 3 years ago by Carina.

• A:Answer This unit weighs 77.25 lbs.
  
  If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered 3 years ago by Whynter Customer Service

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Q: QuestionWhat is the width of the panel with a hole and the width of the panel without a hole?

Asked 3 years ago by GEVSea.

• A:Answer The included window kit is designed to fit most standard vertically or horizontally sliding windows and measures, 7.75" W x 26.5" L (minimum), 49" (maximum).
  
  If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected]

  Answered 3 years ago by Whynter Customer Service

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Q: QuestionMy heat condensant pump is not pumping water from the unit. How do I get it to work?

Asked 1 year ago by Koko.

• A:Answer The pump only works in heat mode. In cooling mode, the unit should self-evaporate. If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered 1 year ago by Whynter Customer Service

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Q: Questionfor a vertical sliding window, does the hose rotate to be oriented properly?

Asked 2 years ago by robin.

• A:Answer The hose doesn't rotate but adapter is included that allows for easy vertical slider installation easy

  Answered 1 year ago by WilliamS

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Q: QuestionDoes this unit require a drain hose or is it self evaporating.

Asked 3 years ago by Earl.

• A:Answer This item is self-evaporating but also includes a hose for heat mode.
  If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered 3 years ago by Whynter Customer Service

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Q: QuestionDoes this work with a standard 120v plug?

Asked 3 years ago by Drey.

• A:Answer Yes

  Answered 1 year ago by WilliamS

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Q: QuestionCan I vent this through existing air vents in garage that are 13 in by 5 in? Or if that’s too small of an opening, would it be okay to cut a custom hole to fit the hose without the window attachment (just big enough for the hose)? We do not park in garage

Asked 3 years ago by Adam.

• A:Answer The window kit measures 9 3/4" W x 26" L (minimum) 49" L (maximum).
  If you have additional questions, our Customer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected].

  Answered 3 years ago by Whynter Customer Service

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Q: QuestionWhat is the coldest outdoor temperature the heat pump will work at?

Asked 2 years ago by jmyd.

• A:Answer According to the manufacturer, the heat pump will work between 45 degrees F and 80 degrees F.

  Answered 1 year ago by ForksPotatoVerified Purchase

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