Questions & Answers

Q: QuestionWhat type of filter does this air conditioner use?

• A:Answer It uses an activated-carbon filter along with a washable prefilter.

Q: QuestionDoes this portable AC have casters?

• A:Answer Yes, it has casters for easy transport.

Q: QuestionDoes this air conditioner have a timer?

• A:Answer Yes, it has a 24-hour programmable timer.

Q: QuestionHow is the temperature controlled on this unit?

• A:Answer This unit has full thermostatic control from 61° to 89°.

Q: QuestionWhat is the noise level of this air conditioner?

• A:Answer The noise level of this air conditioner is 56dBA.

Q: QuestionHow much moisture can this unit remove per day?

• A:Answer This unit can remove up to 91 pints of moisture per day.

Q: QuestionWill a later model remote work with this? The one that ships with it is garbage. Two have failed for me, and with no remote, on AC.

Asked 7 years ago by Jeff.

• A:Answer Please contact our support team for replacement remote controls. Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] should you have additional questions.

  Answered 7 years ago by Whynter Customer Service

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Q: QuestionDoes this a water filter you have to empty?

Asked 8 years ago by cleverwabbit.

• A:Answer Not a water filter, but it does have two water tanks that need to be emptied. We bought three units, one of them leaks and needs to be emptied every thirty minutes! These are terrible machines.

  Answered 7 years ago by Chris

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Q: QuestionWhat size does the window kit fit.

Asked 8 years ago by paptaraus.

• A:Answer The included window kit is designed to fit most standard vertically or horizontally sliding windows and measures, 6.5" W x 20" L (minimum), 46" (maximum). Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at [email protected] should you have additional questions.

  Answered 8 years ago by Whynter Customer Service

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Q: QuestionWhat size window for hose kit will this fit.

Asked 8 years ago by paptaraus.

• A:Answer A window kit is included.

  Answered 8 years ago by CommunityAnswer

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