Questions & Answers

Q: QuestionDoes this garage door opener work with existing equipment?

• A:Answer Yes, the Wyze Garage Door Controller is compatible with most existing garage door equipment, but it's recommended to check compatibility before purchasing.

Q: QuestionHow does the Wyze Cam know if my garage door is open or closed?

• A:Answer The Wyze Garage Door Controller uses AI vision-sensing with the included Wyze Cam v3 to determine if the garage door is open or closed.

Q: QuestionWhat type of notifications can I receive from the Wyze Garage Door Controller?

• A:Answer You can receive notifications if the garage door is left open for a custom set amount of time.

Q: QuestionWhat is the resolution of the camera?

• A:Answer The camera has a resolution of 1920 x 1080, which is Full HD.

Q: QuestionWhat is the maximum wireless range of this garage door opener?

• A:Answer The maximum wireless range is 300 feet.

Q: QuestionI would like to continue to use my remotes that are in all my vehicles, is that possible?

Asked 3 years ago by mjvedoremotes.

• A:Answer Hello there! Yes, you can still use your existing remote. Even after installing Wyze Garage Door Controller, your existing garage door opener controllers should still function as usual. This includes remotes, wall buttons, keypads, and HomeLink.

  Answered 3 years ago by Wyze Labs

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Q: QuestionIs this compatible with liftmaster garage door opener

Asked 2 years ago by Anonymous.

• A:Answer Hi there, LiftMaster is compatible with the Wyze Garage Controller. You may also check with this link to see if the specific model is compatible: (https://support.wyze.com/hc/en-us/articles/5517569751579-Wyze-Garage-Door-Controller-Compatibility-Guide). You may also reach out to us at: (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you if you have other queries or concerns. Thank you and have a great day!

  Answered 2 years ago by Wyze Labs

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Q: QuestionHow many users can be set up with this smart controller ? How many different type accounts can be set up with WYZE SMART garage controller ?

Asked 2 years ago by DTMc.

Q: QuestionHas anyone set this up to ink with Alexa devices? If so how difficult is it to do?

Asked 2 years ago by Ignatz.

Q: QuestionCan this be used as a non garage camera?

Asked 3 years ago by RegularCameraUse.

• A:Answer Yes, the package comes with different wires for your garage and for anywhere else in your home. Very easy to figure out and use!

  Answered 2 years ago by JosephSVerified Purchase

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Q: QuestionIs there a monthly fee to monitor

Asked 3 years ago by Anonymous.

• A:Answer Hi, there is no monthly fee for the Wyze Garage Door Controller. If you have other questions, concerns, or would like to speak more about our products please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!

  Answered 3 years ago by Wyze Labs

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Q: QuestionIt says compatible with Alexa, so is Alexa the interface that I use or do I have to use the Wyze app only? In other words a separate system, not integrated?

Asked 3 years ago by Smoosh.

• A:Answer I use the Wyze app no clue about Alexa interface.

  Answered 3 years ago by LillieVerified Purchase

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Q: QuestionCan you open more than one garage door or can you set up two systems as door1 and door2 ?

Asked 3 years ago by Rich1.

• A:Answer I don’t think so

  Answered 3 years ago by LillieVerified Purchase

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