Questions & Answers

Q: QuestionDoes it work with Ring

Asked 2 years ago by Siva72.

• A:Answer No, this does not work with Ring.

  Answered 2 years ago by Yale Customer Care

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Q: QuestionDoes this work with Nest Guard and its app?

Asked 2 years ago by NestComp.

• A:Answer No, it does not. But the Nest x Yale Lock does!

  Answered 2 years ago by Yale Customer Care

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Q: QuestionDoes this work with the MyQ app

Asked 2 years ago by VSTRONG.

• A:Answer It doesn’t

  Answered 2 years ago by MenekaB

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Q: QuestionWhat happens if battery dies how can you go inside

Asked 2 years ago by Lr.

• A:Answer It will alarm u before the battery dies so you can change it

  Answered 1 year ago by KateVerified Purchase

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Q: Questioncan i have this rekeyed as if like to change keys so d ines no longer work and if yes do i remove lock and take to a hardware store for rekeying

Asked 2 years ago by cindy.

• A:Answer This lock is keyless. All changes are done through the app.

  Answered 2 years ago by CJL1967

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Q: QuestionHi, If the batteries are dead, no more power, how can I open the door? Thanks

Asked 1 year ago by Richard.

• A:Answer Hi Richard! The lock has a 9V battery terminal on the outside for emergency charging in case of dead batteries. The lock and app also alert you for a few weeks ahead of time. But , if you do get locked out, you hold a 9V battery to the terminal, enter your entry code, get inside and change the batteries.

  Answered 1 year ago by Yale Customer Care

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Q: QuestionCan you update the codes from anywhere?

Asked 3 years ago by rentalnewbie.

This question was asked about the related product: Yale - Assure Lock 2 - Smart Lock Keyless Bluetooth Deadbolt with Push Button Keypad Access - Oil Rubbed Bronze

• A:Answer No. Not Wi-Fi equipped. Would need to add a module.

  Answered 2 years ago by Ollie

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Q: QuestionDoes this have both Bluetooth and Wifi

Asked 2 years ago by YaleHomekit.

• A:Answer You can upgrade to a Wi-Fi module

  Answered 2 years ago by SitrenaW

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