Questions & Answers

Q: QuestionWhat is the product weight of this range hood, and does it require any special considerations for installation?

• A:Answer The product weight of the Designer Wood 36" Externally Vented Range Hood is 60 pounds. Special considerations are required for installation due to its size and weight. It is recommended to have two people for installation and ensure sufficient bracing to support the weight of the range hood.

Q: QuestionWhat is the brand name and model number of this range hood?

• A:Answer The brand name of this range hood is ZLINE, and the model number is KBCC-36.

Q: QuestionWhat is the standardized width of this range hood, and does it come in any other sizes?

• A:Answer The standardized width of the Designer Wood 36" Externally Vented Range Hood is 36 inches. It does not come in any other sizes.

Q: QuestionCan you provide more information about the solid wood exterior and stainless steel insert mentioned in the description?

• A:Answer The solid wood exterior of the range hood is made from hand-finished black pine, providing a stylish appearance. The stainless steel insert, which is located within the wooden frame, enhances the overall design and durability of the range hood.

Q: QuestionHow many fan speed settings does this range hood offer, and how do you adjust them?

• A:Answer This range hood offers four fan speed settings. To adjust the fan speed, press the speed buttons on the control panel. The selected fan speed will be indicated on the blower speed indicator.

Q: QuestionWhat is the maximum airflow capacity of this range hood?

• A:Answer The maximum airflow capacity of the Designer Wood 36" Externally Vented Range Hood by ZLINE is 400 cubic feet per minute (CFM). This high-performance range hood features a 4-speed motor that provides powerful and efficient ventilation to quietly eliminate cooking fumes and odors.

Q: QuestionCan you explain the difference between a ducted and ductless range hood, and which one is this model?

• A:Answer A ducted range hood vents cooking fumes and odors outside, while a ductless range hood recirculates filtered air back into the kitchen. This model, the Designer Wood 36" Externally Vented Range Hood, is a ducted range hood as it has an external vent.

Q: QuestionWhat is the voltage requirement for operating this range hood?

• A:Answer The voltage requirement for operating the Designer Wood 36" Externally Vented Range Hood by ZLINE is 110 volts. This information can be found in the product specifications section, under the "Voltage" category.

Q: QuestionWhat is the noise level of this range hood when operating at its highest fan speed?

• A:Answer The noise level of the Designer Wood 36" Externally Vented Range Hood by ZLINE when operating at its highest fan speed is 7.0 sones.

Q: QuestionDoes the range hood come with any warranty, and if so, what does it cover?

• A:Answer Yes, the range hood comes with a three-year parts warranty from the date of original purchase. The warranty covers all parts and labor for necessary repairs if any part of the product proves to be defective in materials or workmanship. Consumable parts such as metal, aluminum, and charcoal filters are not covered by the warranty.

Q: QuestionWhat is the minimum and maximum installation height above the cooktop for this range hood?

• A:Answer The minimum installation height above the cooktop for this range hood is 30 inches, and the maximum installation height is 36 inches.

Q: QuestionHow many LED lights does this range hood have, and where are they positioned?

• A:Answer This range hood has two LED lights positioned to shine down on the cooktop, illuminating the workspace. The LED lights are located on the underside of the range hood, facing downwards.

Q: QuestionHow durable is the finish for cleaning? What is the recommended method for cleaning it outside?

Asked 1 year ago by Meg.

• A:Answer Hello, thank you for reaching out! When cleaning stainless steel, only use a stainless steel cleaner product with a soft sponge, or use a cloth with a warm soap and water solution. Never use abrasive powders or liquids. Please let us know if you have any further questions. Thank you!

  Answered 1 year ago by ZLine Customer Service

  
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Q: QuestionAt what height should the vent be cut out? I have an existing broan stainless steel hood under the cabinet. It is venting outside. I would like to use the same vent opening which is in rectangle shape.

Asked 1 year ago by Meg.

Q: QuestionIs the trim piece at the top of the chimney optional or does it have to be included as part of the installation?

Asked 1 year ago by bbcustomer13.

• A:Answer Hello, thank you for reaching out! The crown molding comes with the order however it is optional to install. If you have any further questions, please let us know. Thank you!

  Answered 1 year ago by ZLine Customer Service

  
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