Questions & Answers

Q: QuestionHow does the porcelain-enamel cooktop surface contribute to the durability and maintenance of the range?

• A:Answer The porcelain-enamel cooktop surface of the ZLINE range contributes to its durability and ease of maintenance. It is resistant to scratches, stains, and corrosion, making it long-lasting and easy to clean. The smooth surface of the cooktop also allows for even heat distribution, ensuring efficient cooking.

Q: QuestionCan you elaborate on the 'Limited lifetime warranty' offered by ZLINE for the Italian burners?

• A:Answer ZLINE offers a limited lifetime warranty on the Italian burners of this range, which covers parts replacements for burners and burner caps, as well as parts and labor for the spark tip if these parts prove to be defective in materials or workmanship. However, the warranty does not apply to damage resulting from negligence, improper maintenance, misuse, abuse, alteration, accident, natural disaster, improper electric supply, flare-up fires, unauthorized service or repair, improper installation, or installation not in accordance with the instructions in the manual or local government codes.

Q: QuestionWhat is the total oven capacity of this ZLINE dual fuel range?

• A:Answer The total oven capacity of this ZLINE dual fuel range is 6.0 cubic feet. It has two ovens, with the smaller oven having a capacity of 2 cubic feet and the larger oven having a capacity of 4 cubic feet.

Q: QuestionWhat are the dimensions (height, width, and depth) of this dual fuel range?

• A:Answer The dimensions of the 6.0 cu. ft. Dual Fuel Range with Gas Stove and Electric Oven in Fingerprint Resistant Stainless Steel and Red Matte Door by ZLINE are as follows: 36 inches in height, 48 inches in width, and 27 3/8 inches in depth.

Q: QuestionCan you provide more details about the convection type used in the oven and its benefits?

• A:Answer The oven uses a single-fan convection type with a heating element. This system circulates hot air throughout the oven, ensuring even cooking and reducing cooking time. It allows for faster and more efficient cooking by distributing heat evenly throughout the oven cavity.

Q: QuestionWhat is the maximum size of pans that can fit in the oven?

• A:Answer The maximum size of pans that can fit in the oven is 23 inches or 9 inches. This information can be found in the section "Large Oven Capacity".

Q: QuestionDoes the range require a separate electric cord for installation, and if so, is it included with the purchase?

• A:Answer Yes, this range requires a separate electric cord for installation. However, the electric cord is not included with the purchase and must be purchased separately.

Q: QuestionIs the cooktop surface made of a durable material that is easy to clean?

• A:Answer Yes, the cooktop surface is made of porcelain, which is a durable material that is easy to clean. Porcelain is resistant to scratches, stains, and heat, making it an ideal material for cooktops.

Q: QuestionWhat is the significance of the Italian-made sealed burners in terms of cooking performance?

• A:Answer The Italian-made sealed burners provide even heat distribution for precise cooking, with power ranging from 1,000 to 18,000 BTUs to accommodate various cooking techniques. The limited lifetime warranty on the burners ensures durability and peace of mind for the user.

Q: QuestionCan you explain the difference between convection and conventional cooking methods in this oven?

• A:Answer Convection cooking uses fans to circulate hot air around the food, resulting in faster and more even cooking compared to conventional cooking. Conventional cooking, on the other hand, relies solely on the heat from the oven's heating elements, which can lead to uneven cooking and longer cooking times.

Q: QuestionHow many burners does the cooktop have, and what is the BTU range for each burner?

• A:Answer The cooktop of this ZLINE range features 7 burners with varying BTU ratings. The BTU range for each burner is as follows: - Burner 1 and Burner 2: 18,000 BTU - Burner 3 and Burner 4: 13,000 BTU - Burner 5 and Burner 6: 8,500 BTU - Burner 7: 4,200 BTU

Q: QuestionWhat are the electrical requirements?

Asked 5 years ago by Anonymous.

• A:Answer 220

  Answered 5 years ago by Anonymous

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Q: QuestionHow do you know when the oven has come to temp when preheating? Does a light flash or is there a beep?

Asked 3 years ago by MJ2000.

• A:Answer Hello, Thanks for reaching out! There isn't an audible noise from this Dual Fuel Range to signify that the oven is done preheating, but the indicator light will show that preheating has been completed. If you have any additional questions, please feel free to reach out at zlinekitchen.com/contact. Thank you!

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionWhy O Why are yoy the only Z Line vendor that does not offer the 48'' Gas top and Gas over Stove?? GAS on GAS. And you don't offer the newer dishwasher. You have a dish washer with no face on your web site that's embarrassing!!

Asked 3 years ago by GASonGAS48StoveZline.

This question was asked about the related product: ZLINE - 48 in. Legacy Dual Fuel Range w/ 7 Burner Cooktop & 2 Ovens w/ Satin Steel Doors (RA-SN-48) - Stainless Steel

• A:Answer Hello! Thank you for reaching out! Our 48" gas ranges are currently available to order in-store or by calling best buy directly at 1-888-BEST BUY (1-888-237-8289). Our ZLINE Panel Ready Dishwasher allows you to interchange the color and design of your dishwasher to adjust to the look of your kitchen. The ZLINE DW7714-18 requires the installation of a custom panel and handle (not included) that are sold separately on zlineparts.com. If you have any additional questions, please feel free to reach out at zlinekitchen.com/contact. Thank you!

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionWhat is "snow steel"? Please describe the color... or finish.

Asked 3 years ago by AS.

• A:Answer Hello! Thank you for reaching out to us! This refers to ZLINE's exclusive DuraSnow® finish. Matching the beautiful complexion seen on stainless steel, ZLINE DuraSnow® appliances are made with a strong, industrial 304-grade material. DuraSnow® finish is corrosion, smudge, and fingerprint resistant with a non-directional finish which allows scratches to be buffed out providing for maximum durability and style. Please let us know if we can provide further assistance. Thank You!

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionIs the oven operated by gas or electric

Asked 3 years ago by Mark.

This question was asked about the related product: ZLINE - 48 in. Legacy Dual Fuel Range in Satin Stainless Steel & Blue Matte Doors (RAS-BM-48) - Stainless Steel/Blue Matte Door

• A:Answer Hello Mark! Thank you for your inquiry. The oven on this model range is electric with a gas stovetop. Please let us know if we can help answer any further questions.

  Answered 3 years ago by ZLine Customer Service

  
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Q: QuestionDoes this range come with a griddle or can you add one when you purchase.

Asked 4 years ago by russ.

• A:Answer Hello! Thank you for reaching out to us. All of our 48in. ranges come with a reversible grill and griddle combination, included with purchase. Please reach out to us if you have any further questions that we can help answer. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionIf using this range in a residential setting, can cabinets be installed next to it or is there a certain distance that must be kept

Asked 4 years ago by Missy.

This question was asked about the related product: ZLINE - 48" Legacy Dual Fuel Range w/ 7 Burner Cooktop & 2 Ovens w/ White Matte Doors (RA-WM-48) - Matte White

• A:Answer Hello Missy, thank you for reaching out to us! Yes, this range can have cabinets installed next to it! Please view the instruction manual for more detailed installation instructions. If you have any further questions that we can help answer, please do not hesitate to reach out at zlinekitchen.com/contact. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionDoes this model have a time bake. I see no clock. It says in the soecs yes but how does it work?

Asked 2 years ago by Lolly.

• A:Answer Hello! Thank you for taking the time to reach out to us. There is no time-bake available for this unit. Please see the user manual and operation instructions on page 26. https://zlinekitchen.com/dual-fuel-range-manual . Please do not hesitate to reach out to us for any further questions that we can help answer!

  Answered 2 years ago by ZLine Customer Service

  
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