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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had mine a little over a year now and I'm absolutely in love with it. I've had very little issues and the cable is so easy to manage. The microphone is okay. When I say okay, I mean for the price your paying and compared to other cheaper ones out there. It's better, but It's not top end, but managable and okay. The two main points I see to spending this much on a pair of headphones. For one the sound is amazing! So, clear and crisp and two you can wear this thing forever without being bothered by it and it even comes with 2 different types of ear-pads. A leather one and a cloth / vinyl like one. The usb cable is an extension so you don't have to deal with a really annoying long cable all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Surpassed my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very cautious when buying peripherals for my gaming set up. So you could understand when I was reluctant when I was looking into HyperX because it's a newer company, and the much lower price tag. However, upon using it I can genuinely say I am mistaken. The quality is by far superior to any headset I've ever owned, discord friends have said I have never sounded clearer, it's incredibly comfortable on the ears. The panel for volume adjustment/mute on the on the wire works great, however I'm not sure if I'll ever use it. It's nice to know it's there. I can't say many negative things about this at all, 9.5/10 worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is amazing. Great sound, ease of use, comfortable. But I'm tall, so I have a larger than average head. After just a little bit of time the pressure was too much for me to handle. They ended up giving me a headache. If they were just a little wider, i would have kept these, no question! I ended up going with the Astro A40's. A bit more expensive but worth every penny and super comfortable. Value wise I would say the Kingston's are at the top of the list for a gaming headset in the mid point price range and a must to consider. Turtle beaches don't even compare to the quality of these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Real Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS -Great sound and comfort -Can get pretty loud -Mic is excellent in every way CONS -Inline control for volume is awkward, much easier to use scroll wheel on keyboard -Attached cable could be a bit longer Small cons for an amazing headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang bang pow pow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is really one of one. Worth every bit of money. Padding is really comfortable and fitting not to hard on head. Clear loudness and sounds proof perfectly. Almost so sound proof that I almost didn’t hear the burglar break in my house at 2am while streaming warzone on twitch. Id say they do a nifty job. And good quality headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect gaming and Teams headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. I use this for my Teams meetings and for playing COD on my PS5 early in the morning before my family is awake. Has built-in noise cancelling which helps for the Teams calls and is very comfortable to wear. The detachable microphone is great for taking the headset on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Gamming low cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, comfortable and the sound is great. You can hear every foot step when gamming. Mic is also good and without the super expensive price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones on the Market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by Turtle Beach Headphones, these Hyper Clouds are absolutely amazing. It comes with a set of interchangable ear muffs. The microphone is also detachable and it has a long braided chord. The chord is durable and this head set can defintely take a beating.. Sound Quality is better than some $200+ gaming headsets I've bought. Crisp detail in the sound and voice features. You can use it for music, gaming or even an online course. It's a very adaptive headset. I promise you will not regret it if you purchase it. I've had one for 3 + years and its still going strong! I just wanted a new one so I am going to give my other pair away to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to order this when it was on sale for my friend as a Christmas gift and it is AMAZING! Would recommend to anyone thinking about getting it. The microphone is really nice and sounds super clear and the headset is super comfortable and has great sound too. Such an upgrade for my friend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent binaural fidelity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ran the binaural test on this site, and actually went to my door, it was so convincing: https://www.audiocheck.net/soundtests_headphones.php As far as the surround sound feature goes - I find that natural sound recorded binaurally actually sounds better with the surround sound turned off. While virtual surround sound is better reproduced with it on. I guess this is why they make it easy to toggle the surround sound feature, to quickly choose whichever is better for a given audio source. All in all, very happy with the comfort and audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    best gaming headset + reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, incredible sound, affordable, sturdy, stylish. I like mine so much I bought my son one too.. and we recommend it to everyone who talks about headset..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset with long lasting value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, comfortable 24/7, great sound, only downside is the cable which gets tangled up and gets knots in it after a bit of use but it doesn't fray and the headset itself is very sturdy and will last your for years. The mic is very clear and easy to use as well, overall just an amazing headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked to a Best Buy employee about buying an XBOX ONE headset and he actually told me about this headset instead which I couldn't be more thankful for. They are extremely comfortable & never bother my ears even if I wear them for long periods of time. They are slightly noise cancelling as well so you don't have to worry about other noises such as a dishwasher or laundry machine bothering you while using them and best of all they can be used for a computer and an Xbox as long as you have the cheap simple adapter to plug into. The mic works great of course and is removable if you don't want it while playing other games or just listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bought a second pair for work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are AMAZING!. I have a very sensitive head. And most headphones with padded head bands end up giving me a headache. These don't. And I think it's because the earcups are so good. They fit perfectly and block out a LOT of outside noise. The sound quality is above average. These aren't super expensive headphones. But it does simulate 7.1 surround pretty well. It also has a really long cord (when used with the external adapter). I also really like the quick connect microphone. Overall, I really like these (hence buying a second pair).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Works well for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud II Wired Gaming Headset is a versatile powerhouse compatible with various platforms. With its immersive sound quality and comfortable design, it delivers an exceptional gaming experience. The red color variant adds a stylish touch, while the sturdy construction ensures durability. Whether on PC, Xbox, PlayStation, or Nintendo Switch, this headset is a reliable choice for gamers seeking top-notch audio performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Some of the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wired headphones I’ve owned besides a pair of skull candy ear buds that lasted all through thigh school. Super comfortable ear pads, the speakers are nicely padded and give you a good amount of space before even touching your ears. Wearing glasses was not an issue with them at all. Super quality build, sadly a short 3.5mm cable never did use the 7.1 sound card because it was for pc only but loved the headphones until I decided no more ripping my controller out of my lap or off the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great tough headset at a solid price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first thought was how well put together they seem to be, they seem very sturdy and without a doubt are very tough and will be long lasting. The sound quality is very very good, a big step up in sound from my previous Logitech G430's and the mic quality is great as well! All in all a great headset I would reccomend to anyone. There is no point in going and paying 200 dollars for a set of Sennheisers that are not even that long lasting. These are just as good as any headset out there and I can tell, will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought as a replacement for another HyperX headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset as a replacement for the exact same set that had been worn out after three years for my son who is an avid PC gamer. It's an amazing headphone and is priced very competitively. It sounds fantastic and is what all teenagers use now for online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headsets for all Uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these headsets for a few months now and they are incredible. Saw a few youtube reviews before purchasing them and they are great. Comfortable with two different ear cup fabrics, leather and a soft cloth which are ideal and grip that keeps them on your head without crushing your skull in. The 7.1 thing is "gimmicky" , but that is with any and all headphones at this price point. The microphone works properly and doesn't pick up static and background noise.The sound quality is good for personal use and its not meant for true audiophiles but for accurate game sounds and positional awareness.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Quality Headphones for Budget Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Finally! I headset that the 7.1 surround sound does not sound like garbage and annoying. It really brings sound out of games and even music. As of sound quality, it is very good for the price paid. They look good and come with different cups. They are very comfortable and dont hurt my ears or my head like most headphones do. Button controls are convenient and easy to use. Installation was easy as well. CONS: I wish there was real-time voice feedback through the headphones like Turtle beach does, so you can hear yourself talk. I sometimes find myself talking too loud cause of the noise cancellation of these headphones. Bass could be a tad stronger with these. It comes with different cups. But I find that the leather cups get hot and creates sweat around your ears. I dont like that. So I stick with the cloth cups.

    I would recommend this to a friend
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