Main Content

Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.4 out of 5 stars with 606 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Smart Programmable Thermostat with Alexa highly for its ease of use, overall performance, and straightforward installation. Many appreciate the remote control capabilities and reliable connectivity, along with its sleek design. However, some customers have reported compatibility issues with certain HVAC systems, while others have experienced confusion regarding the necessity of the C-Wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 606 reviews
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Doesn’t work properly. Amazon needs to stick to delivery vs product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This thing sucks

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thermostat I’ve owned.. never sets to correct temp

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello MrRabbit! I do apologize that you are having an issue with our smart thermostat and I can absolutely understand how your experience would be frustrating. I can definitely attest that if it is not setting to the correct temperature, that this is not the experience that one should expect from this device. It may be a defective device or an issue with a setting causing this issue. I would highly recommend reaching out to Amazon Customer Support at 888.280.4331 to see if they can troubleshoot with you further or to determine if it is in fact a defective device. Having this device personally, I have not had this experience with it and it has been great. Hopefully, Support can assist in providing that same experience for you! We thank you so much for your feedback and I hope you have an amazing day! AmazonDevices

  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to come with all required parts. Don't like the lack of clarity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could not get it to work

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice bit it did not work for my house I was able return it with no problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dud

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work -hopefully just a dud. But going to try once more

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great with my heat pump for heating.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Alexa and worked great with my AC, when the heat came on, it constantly used my Aux heat and made my electric bill 4 times higher. Removed it and will not be installing it back.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work didn't turn on so can't say likes and dislike

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is one of the worst, after 3 months it doesn’t want to work , spend your money on a better thermostat don’t waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work I would not recommend to buy try another brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great value, easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very to use. Easy to install and good phone app. Neat and clean appearance. Pricing is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 3 out of 5 stars

    Poor temp calibration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Easy set up. Nice energy monitoring. 3 stars because terrible temperature calibration and customer service does not know their product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I haven't had any issues work function

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa warm it up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it my wife hates it. Easy to install. I like being able to change or check the temp on my phone. I have not used the routines but will when we go on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Smart Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it a month ago in an Airbnb that I own and is working great so far. Needed the WI-FI thermostat to track the guest usage and temp. I can set the limits on the heat and AC settings, just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and function! Exactly what I wanted from a thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beware if you own an iPhone 6/6S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great once it's set up. Impossible to setup if you own an iPhone 6S. Took a lot of digging on the blogs to find out that aspect. Would've been nice if Amazon had made that omission in their descriptions. Great value when paired with the Golden State Energy Rebates.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazon thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can remote control by your phone. Be able to off and on at you are anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alexa world

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting it up, it work wonderful, with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 2 out of 5 stars

    Kind of stupid for a smart device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well with the Amazon app and Echo devices, which facilitate remote control of the thermostat. BUT the Amazon hunches that are supposed to learn your habits and do automatic adjustments are a JOKE. They are never right. Each time, I provide the requested feedback on whether the hunch was right, but it never learns or adjusts. The next day, the same hunch causes the same wrong response. I have even been seeking help from Amazon’s customer service reps and they have not remedied the problem. So, basically, this smart thermostat is not very smart.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    amazon thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well connections marked and good instructions. Had to manually find with device on Alexa, barcode setup does not work. Still took only 20 minutes to install.

    I would recommend this to a friend
Sponsored