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Customer Ratings & Reviews

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$102.99
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Comp. Value: $349.99

Customer reviews

Rating 4.1 out of 5 stars with 405 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers admire the Roomba Combo j5 Robot Vacuum and Mop for its excellent cleaning performance, ease of use, and simple mapping capabilities. Many appreciate its navigation, strong battery life, and effective mopping feature. The suction power and relatively low noise level are also well-received, along with its ability to avoid obstacles. However, some customers have noted that the dustbin size could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-405 of 405 reviews
  • Rated 3 out of 5 stars

    Roomba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok, but should have bought a better model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work. Did not even turn on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work. When I tried to bring it back to the store for a refund I was told it exceeded the two week allotment they give for returns. Two weeks? That is the worst return policy I have ever heard. What if you bought it for someone as a gift? Now I have to take it up with the manufacturer, not an easy process. Will never shop at Best Buy again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Returned after one day. Trouble shooting and guide was not helpful. Upgraded to the J9+ and returned it after two days. With huge $$$$ cost , you would think there would be weekend tech support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Break after 1 week. I had to order replacements. Not a good deal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One month only

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last only for one month,it’s good until one month only

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

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