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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 207 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ROG Zephyrus G16's exceptional performance and impressive build quality, including its gorgeous display. Its portability, extended battery life, and quiet operation are also appreciated. However, some customers have noted that the laptop tends to get hot during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 207 reviews
  • Pros mentioned:
    Build quality

    Rated 2 out of 5 stars

    Know what you are getting.. It is not in the specs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 star review is solely based on value. Please be aware you are purchasing an underpowered 4090. If you purchase another laptop with a 175 top 4080 it will out perform this laptop in all games at max settings. Most full powered 4070's will come close to matching this under powered machine. So if you are on the OLED train, spend $300 more and get a Blade 16 4080 (nicer build, better CPU also thin) or save $300 and get a Blade 16 4070. Me I returned this and picked up the Asus ROG Scar mini led 18. I did not care about thin and light. I think the 1100 nits mini led is more vibrant and eye catching. If you want something smaller the Scar is available in 16". I just can't think of a good enough reason to over pay for a unit that doesn't preform. However, if maybe you are looking for a laptop for media, and don't care too much about gaming then maybe you would want the G16??? At that point I would recommend the 4070. At least you are getting close to full power

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Flx911,

      Thank you for sharing your feedback on the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review.

      Having returned the device for a different model, we hope that you enjoy the replacement and that the device functions normally.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404008416-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    New travel rig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Plays all the games I throw at it. Gets hot but I cant see that being an issue, as I dont keep it on my lap. Battery life is rough if you are doing anything serious, but with its power draw, its expected.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    S class gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels premium. Smooth track pad, high end screen. Chews up any game I have put it against. If gaming is your priority do your research on max power to GPU. T

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Ultra portable 4090!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great premium laptop. I have never personally owned a laptop that feels this sturdy and just the overall package is so complete. From the screen to the speakers to the performance it is all top notch. I definitely recommend if you are on the fence to give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly, the display is really good. Not for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Excellent build qualit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality, I loved the laptop, it gets a little hot but the device can handle the temperatures well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEST laptop for Interior Designers and CAD Users

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned. I’m an interior designer and this laptop excels with CAD. I’ll never have anything less than for a laptop. I love that it doesn’t look like a gaming laptop since I don’t use it for gaming. And the display showcases real to life images and tones of products. My co worker has the pro art and this trumps that laptop any day Only fault is the hinge cover cap has popped off and battery doesn’t last long but that’s as expected for the programs I use. (This could also be my settings)

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Noise level

    Rated 1 out of 5 stars

    OVERHEATS

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the ASUS Zephyrus G16 (RTX 4090, i9, 2024 model) based on its branding as one of your “best gaming laptops.” However, after using it for only a short time, I’ve encountered consistent overheating during normal gaming sessions — even with titles that aren’t particularly demanding. Temperatures frequently hit unsafe levels: CPU exceeds 95°C under load GPU climbs past 85°C within minutes System fans struggle to maintain safe temps, even on Turbo or Manual profiles in Armoury Crate This isn’t a one-off defect — it’s a known issue in the user community, with numerous others reporting the same experience. This machine throttles frequently, cannot sustain performance for long sessions, and often becomes uncomfortably hot to the touch — all while running games it’s clearly advertised to handle. I find it incredibly misleading to market this as a top-tier “gaming laptop” when it clearly lacks the thermal capacity to deliver consistent, reliable gaming performance without advanced manual tweaks, third-party cooling pads, or undervolting — all of which most buyers shouldn’t have to resort to. I’m extremely disappointed with this purchase and feel the marketing did not accurately represent the real-world performance of this product. At the very least, ASUS should: Acknowledge the thermal design limitations Provide optimized firmware/fan updates Stop labeling this as a high-performance gaming laptop unless the overheating is resolved. So not I am stuck with a "gaming" laptop that can't provide very good gaming and now I am out $3300 sicne it is past the return date. ASUS should refund customers money based on this and allow the customer to return lroduct to them or allow them to choose another laptop in place of this one to acutally be able to fully game. I would even be willing to oay a oroce difference for something that does NOT over heat underload and its not even a game that should even come close to making this laptop overheat at all. VERY unhappy customer

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear CntryGrl98,

      We sincerely apologize for the inconvenience and frustration you've experienced with your ASUS Zephyrus G16 (GU605MY). We understand how disappointing it is when a product does not meet expectations, especially one marketed for high-performance gaming. Your feedback regarding thermal performance is extremely valuable, and we will ensure it is shared with our product and engineering teams for further review.

      To help resolve the overheating issue, we recommend reviewing the troubleshooting steps outlined in the FAQ linked below. If the problem continues, please don’t hesitate to reach out to our support team at https://www.asus.com/us/support/CallUs, so we can assist you further or arrange for repair services if needed.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2407020984-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Top tier laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, great for work on the go and then gaming at home.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Superb screen and great performance with 4090 graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop it hold up and does the job the top of the laptop does flash

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Really comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet and many hours during work. Handles games in 2k in playable FPS

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Runs like a dream!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs like a dream! It is able to play games at the same level as a desktop or even in some cases had better performance!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    A gaming MacBook Pro at a cheaper price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it going to blow the doors off some other, much heavier, gaming laptops? No. But those are desktop replacements and this is an ultra book with ultra graphics power. It’s basically a windows MacBook Pro with better graphics, screen is great, cpu and gpu are fast, handles heat extremely well as long as it’s raised and is perfectly fine flat on the desk in productivity silent mode. Around 16000 timespy score without sounding like a lawnmower. Just a great at what it is: a real portable 1440p ultra ray traced everything gaming machine that can push 4k high ray traced when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Great Gaming Laptop at a Great form factor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this laptop for a little over a month and not only does it have great performance but an amazing screen!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, really fast, light anddddddddd gooddddd

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best gaming laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second gaming laptop and I couldn't be happier with it my first one broke so after taking time to at all the options I decided to go with Asus rog and this laptop does everything I need it to I'm honestly beyond happy with my purchase it has an amazing display and it can handle everything i throw at it with no problems I highly recommend this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Great performance and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance and very nice design , and thin gaming laptop , one of the best for sure

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing graphics, performance, visuals, processing and everything in between

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop must buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how smooth my laptop feels and helps a lot in my gaming setup its a great addition to my element

    I would recommend this to a friend
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