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Customer reviews

Rating 4.5 out of 5 stars with 578 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the ROG Zephyrus G14 for its exceptional performance, stunning screen quality, and impressive battery life. Its portability and lightweight design are also highly praised, making it easy to carry around. While some users have noted fan noise under heavy load, the laptop generally manages heat well. Overall, the design, ample RAM, and top-notch speakers contribute to a fantastic user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 578 reviews
  • Rated 5 out of 5 stars

    Windows blue screen of death - out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issue with G14 models. This is the 3rd I've purchased for our boys over the years. This particular one has an issue and will be returned. The OS blue screened several times on Christmas day. I then reset the OS using the Asus OS image and it did work for a little while. It's now back to blue screening at random. It's still within the return period and this isn't something I feel I should be troubleshooting since it's never worked right. I suspect it has a bad memory module, but it's soldiered on the mainboard so there's not much I can do about it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The bestttt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectation..! Looked for a gaming laptop for awhile before i came across this one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value & Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second one I've bought for my business. Excellent value and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Handles games and even mobile app development on WSL like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop especially for the price and the build quality is even better with it being all metal

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    BEAST OF A LAPTOP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED is absolutely stunning on this laptop. The best windows laptop I have used in years and the performance definitely surpasses the MacBook Air I had. I recommend it for gaming and engineers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is good but has some issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good for a 14-inch computer. However, it has some issues: - The docks are not suitable for Type-C ports; you cannot charge it from Type-C due to software limitations. - The OLED flexies are exposed to the outside, and there is no protection. It means, it can break or damage easily but simply by closing or opening the screen. The screen replacement is not cheap. - The installed SSD performance is bad. You need to replace it with another one. - The mousepad can lag sometimes can be unresponsive due to the size and sensitivity issues with the sensors.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Antarchowdhury,

      Thank you for your comment.


      We certainly understand your disappointment and the inconvenience this may have caused if you have issues with this laptop. The USB-C port, although it support power delivery, maximum power draw is 100 watts. This is not adequate to charge the laptop efficiently. This laptop requires a 180 watts power to charge properly. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, issues you have had with this laptop are random. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.

      If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Versatile!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome form factor for what’s inside. Runs a bit on the hot side even when using just the AMD processor GPU when on battery. But overall a really nice versatile machine. Also, the audio is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality robust pc with great consistent performance also very fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the OLED screen is phenomenal. It's the main reason I chose this laptop. The overall design is really great. I love it. I don't buy many laptops or pre-builts but I was pleased to find there was a relatively minimal amount of bloatware installed so it didn't waste too much of my time. I did uninstall Armory Crate and am currently using G-Helper instead but I'm not sure if that's necessarily a better option yet. I love the slim 14-inch form factor but the drawback to that is it's relatively underpowered for a 4070. Running 3D Mark benchmarks and it doesn't even score above the "gaming laptop" mark on the charts. This is okay as that's kind of a secondary use for me but it's something to be aware of. You're not going to be running demanding games at high settings on the built-in 3k OLED screen. Overall I really love the laptop and am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great engineer college computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for engineering students. I bought two.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty stellar. I do wish it could have the processor with higher cache capacity, but that is negligible for how portable and powerful the laptop is.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great, size is a bit sad. However overall super satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Fast and awesome. Can’t be beat by any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    best laptop i ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a 5 star for me using in work even in AAA gaming it's a solid laptop and portable i can use it anywhere even when i travel

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Decent Windows portable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are forced to use Windows 11 and Steam to play GTA online than this laptop works for that. It runs hot but performs as well as PS5. I would not recommend buying a gaming PC if you do not really like any modern games or social aspects of gaming. But I did not want any situation where an app tells me I can't use it. This laptop seems to work for that if you can keep your sanity using Windows 11.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DG01,

      Thank you for sharing your feedback about the ASUS ROG Zephyrus G14 Laptop, and we apologize that it is overheating while gaming. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405007362-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues -  https://www.asus.com/support/faq/1015064/ Asus

  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 14-inch laptops for both work and gaming. Its 3K 120Hz OLED display is bright, sharp, and ultra-smooth, making it perfect for creative work, editing, and immersive gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pog laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop. I recommend removing armour crate and using ghelper.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Used it to run virtual machine and ran no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great 14 inch laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great laptop! It does everything I need and more. I don’t play super intense games so this runs everything I play smoothly.

    I would recommend this to a friend
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