Customer Ratings & Reviews
- Model:
- JNM7196RWSS
- SKU:
- 6587845
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.9 Cu. Ft. Over-the-Range Microwave as a good quality product that is easy to use. Many appreciate its perfect size, painless installation, and numerous features, while also noting its quiet operation and sleek design. However, some customers have expressed concerns about the door quality, light brightness, fan functionality, and keypad sensitivity. Overall, the microwave is well-received for its performance and value.
This summary was generated by AI based on customer reviews.
looks real nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave does a good job cooking anything i put in it. also like the blower system and the lighting over the range
I would recommend this to a friend- Cons mentioned:Fan
Terrible Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation from Best Buy was outstanding; however, the first microwave had a faulty on board fan. They just came today to install the replacement microwave and it wont even cook. Fan, clock and other features work but it will not cook. Just makes a clicking noise. This is ridiculous. Apparently I'm going to need a 5 year extended warranty on the 3rd one. Pfft
No, I would not recommend this to a friend As expected but tight fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is as expected and advertised. Tight fit and had to redrill holes though.
I would recommend this to a friendgreat microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this GE microwave replaced our 5 year old GE microwave exactly, hopefully it lasts longer than the other.
I would recommend this to a friendMs
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I would buy it again heats the food exactly on the time that is set.
I would recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where do I begin. I bought 2. One for pick up and one for delivery and installation. When they came to install the microwave I was told that the screws they supply are not threaded to the end and will not work. So they told me I had to go online and find the correct screws and they had to be 4 inches long. Then I could call Best Buy and they would come back and install it. I told them to take the microwave back. Later that day I went and pick up the other one. My brother came and installed it with the screws that were supplied by GE in 40 minutes. They never even opened the box. If they had they would have found the correct screws. Where they got the other screws they showed me I don’t know. But obviously these installers should not be working for Best Buy. So wonder why they get so many bad reviews. I can’t rate the product as I haven’t used it yet. But I can rate the installers and the company who sent them. In order to submit this I have to rate the product or it won’t be excepted.
No, I would not recommend this to a friendWorth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats everyone up so fast and has plenty of room inside to heat everything up.
I would recommend this to a friendOutstanding product and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we did comparative shopping and Best Buy won out. Also, the service from Sean was excellent.
I would recommend this to a friendGE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality microwave that is easy to use and easy to install. The melt function is nice for baking when using butter. It is on the more powerful side so cooking times and/or powers may need to be adjusted.
I would recommend this to a friendIt works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It work's great. Simple and does the job. It's quiet.
I would recommend this to a friendLooks nice but It vibrates when you run it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole family likes it's features and appearance but they all comment on how loud it is.
No, I would not recommend this to a friendNice microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it was finger proof. Shows fingerprints. Not too happy it wasn’t finger print proof
I would recommend this to a friendI’m a Best Buy loyalist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very familiar with the product. Best Buy customer service was exceptional
I would recommend this to a friendDonald
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales and delivery team were excellent. Very professional and courteous.
I would recommend this to a friendGreat Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A pretty good product by GE. Great installation by Best Buy.
I would recommend this to a friendVery clean look
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of the stainless steel. Also like that it has a melt feature
I would recommend this to a friendBAD PRODUCT
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED THIS MICROWAVE IN APRIL 2024. WITHIN A COUPLE MONTHS OF PURCHASE STARTED TO NOTICE AN UNUSUAL SOUND LIKE SOMETHING WAS LOOSE IN THE MICROWAVE. THEN THE SOUND CHANGED AND GOT WORSE. AFRAID TO USE IT NOW AS I DON'T KNOW IF IT HAS A SAFETY OR FIRE HAZARD. I'VE REACHED OUT TO GE AND CURRENTLY AWAITING RESPONSE TO SEE HOW THEY PLAN TO ADDRESS. ALSO THIS MODEL DOES NOT PROVIDE FOR CHANGING THE POWER LEVEL ALL THOUGH A BUTTON EXISTS. SAY;S IT IS NOT AVAILABLE AT THIS TIME. NOTHING WAS PROVIDED IN ADVANCE TO INDICATE THIS FEATURE WAS "NOT AVAILABLE". VERY DISPLEASED WITH THIS PRODUCT FOR THE PRICE (ALMOST 300.00)
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention, as we take safety concerns very seriously. We'd appreciate the opportunity to review your cases and address any concerns you have. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram and make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Does the Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a microwave to match our other appliances. It's not fancy but does the job. No complaints.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, quiet and very functional. The best price anywhere and in stock!
I would recommend this to a friendWorks very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display pannel should have back lighting or should be digital like prior model.
No, I would not recommend this to a friend
