Customer Ratings & Reviews

The most awful customer service I’ve ever had on my online order. Computer never came had to order another computer. You did nothing for me. I lost thousands and thousands and thousands of dollars.

Ordered two of these for Christmas gifts, upon opening one of them is completely dead, no power, and cant return.

Was fine until it stopped working today. Shut off and wont turn back on. Have had it for almost a year exactly.

terrible color. Cheap. I purchased this on a whim since I needed a monitor badly, but the colors are way off. Every time I post a photo on instagram/Fb the colors are completely different than the actual photo.

Wish I could rate this but it shipped completely shattered and unusable.

I tried to return my monitor a few days after the return date and the cashier refused to accept the monitor even though it was never opened. I have been a dedicated buyer for the last 20 years. Will never buy anthing from BEST BUY

Came and does not turn on, I’m returning it. I tried everything I made sure it was plugged in and everything no light ever came on indicating anything

I recently got this Acer 24" monitor and I'm super impressed. For a 24" monitor, HD or 1920x1080 is really the sweet spot in terms of price and desktop space without making the screen elements so small that you have to squint. Considering the price, my expectation was fairly low, so I didn't really think I'd get such a great, stable picture out of it. This monitor is 75Hz, which is much faster than what your eyes can see so you won't "feel" like it has random stutters like lesser monitors that run slower. So, this is a suitable gaming monitor if you have a fast enough graphics card, which is pretty easy to have for HD today. The color quality was fairly good and instead of using the unfun on monitor controls, I used the Acer widget which did have live control over color and surprisingly included a blue light blocker which is good for evenings or late night use to prevent bleery eyes. Now this particular version of the monitor is an IPS which gives me good viewing angles. Since I'm pairing it with a 43" monitor and it is a secondary monitor, this is a good thing. The previous versions of this particular monitor are VA which has slightly better contrast but much worse viewing angles. I can't tell the difference compared to my older VA monitor so I'm thinking that the tech has gotten better now. This is a crazy good value for a FULL HD monitor with this kind of quality and brightness. Very impressed, and definite recommend.

Got cheaper one right after we got this one They should give refund or gift card

Said it had a displayport input did not. Please update products actual inputs.

Too small and looks gray and ugly doesn’t even show the game in good graphics.

The Acer - KA242Y Ebi 23.8" IPS LED FreeSync Monitor is more or less the defacto standard size monitor in use at home or business. It makes a good second monitor if you already have something larger and more capable. Perfect monitor to hang off a laptop via an HDMI cable, the claimed 100mhz refresh rate is serviceable for less demanding gaming needs. The panel in itself is basic, matte finish and brightness maxes out at 250 nits, so although bright for most needs, you do not get HDR capabilities. In any case the IPS screen does a good job displaying graphics and text with no fuzziness or jagged edges. The controls are on the right rear side and provide some basic options. The inputs are VGA and HDMI 1.4 (which seems kind of outdated as most monitors or televisions use HDMI 2.0 or greater, but it is not really a factor here and at this price point. The display panel comes with a sturdy stand, with a fairly large base which keeps the monitor steady. You can also utilize a VESA compatible stand to mount to a multipaneled stand. Having an AMD based system I was able to take advantage of FreeSync (which claims to reduce choppy frame rates). >>>> As for the use cases for this monitor >>> Gaming – can accommodate a decent refresh rate (100mhz) and leverage Freesync Video – serviceable, nothing to really expand on here. >>> Build/ergonomics – well built with a decent stand, clamshell like design. >> Pros: > Ergonomic and functional stand > Price point > 100 hertz refresh rate capable >> Cons: > HDMI 1.4 should be 2.0 or better

I always hate to write reviews that are based on price however at this price point it's got to be a driving factor. Overall it's a good monitor through trough the first week or so of putting the monitor through the rigiors it held up fairly well. Let's start we set up, easy as you would expect. I used it with the gaming computer standard laptop and directly connected to gaming console however the later took a bit of adjustment to get right. As for the performance, it was adequate for all the environments that I tested in. I notice no visible lag or sync issues. I did see a small amount of ghosting in a couple of cases however it did consincied with some heavy process tasking so not sure it that had any issues that drove the problem or not. I will note that I could not repeat the issues through multiple test of the same screen. The only real issue I have is that it's a small monitor. As a standalone monitor it's not realy big enough for the detail you need to see in a number of games. Bottomline - if you have space constraints, money constraints or can drive multiple monitor you might want to pass on this however if those are the case it's not a bad purchase.

Excellent monitor at this price point. It will not have the pop of an OLED (organic LED) monitor which will provide better picture quality, but OLED displays are much more expensive. That being said I did find that this unit produced very bright colors and handled mid-range gaming with ease – no color bleed and very sharp images - nice. Bear in mind this unit has a very basic but usable stand and does not have speakers. I didn’t want a monitor with speakers as it is quite easy to find a Bluetooth speaker with terrific sound at a very affordable price to pair with this monitor and your desktop or laptop. There is no webcam so if that is important, you need to add a webcam to your setup. There is a VGA port and an HDMI port, no Display Port. A Display Port will handle faster refresh rates and higher resolutions. But since the specifications on this unit would not support a Display Port level of performance, then the lack of this port is of no concern if you are looking for a great IPS 1080p unit; this would be an excellent monitor at an attractive price. I did want to see how this monitor would handle various monitor tests to see if at the lower price the key specifications would still reflect a high-quality experience. Here’s a summary of what I found: Test Pattern colors were brilliant and actually popped off the screen and the color gradients showed no banding. I did not see any defective pixels with a full screen of black, white, red, green or blue – nice, and that means great quality of production and manufacturing; tip of the cap to the engineers. Brightness was quite equally distributed across an entirely grey screen – perfect. A Sharpness test showed crisp and clean text at the various font-size levels I used – display was absolutely wonderful. Viewing angle was the one area I felt this monitor was weaker. I found that moving left to right at various distances I could see the test images ‘change’ too much. However, in a gaming environment or constructing an animated presentation, this did not interfere since I was very much directly in front of the monitor. If you have a need to do demos for several people surrounding the monitor, then I’d suggest a different monitor for that purpose. That was not my need. Overall, I found the simplicity of setup, basically plug and play (2 minutes) was great. This unit is lightweight but very solid. The stand supports the monitor quite firmly. I also found the overall performance of this monitor to be excellent as well and I would highly recommend it for the type of functions I outlined above.

As an avid gamer, this monitor is small and probably not my daily driver. That said, I recently had the opportunity to test out the new Acer Nitro 23.8” IPS FHD FreeSynce gaming monitor and was pleasantly surprised by the immersive experience at such an affordable entry level price point. This monitor delivers as advertised and can be enjoyed by anyone as long as the user understands this is not a top tier gaming monitor. As an entry level monitor, the Acer Nitro would make a wonderful desktop or laptop companion monitor for smaller working spaces. For day to day work and computer use, the 100Hz refresh rate is more than enough and will provide a crisp and clean viewing display. For the record, I typically could only make it pull about 75Hz. For gaming purposes, this monitor is better than your average 60Hz television and runs at 1ms response time. The screen is IPS LED and provides a vivid display at 1920x1080 resolution. This also makes those vivid colors equally vivid at different viewing angles. The AMD FreeSynce offers added value by helping with screen tearing, offering preset color settings, and other enhancing features not normally found in monitors at this price point. The design of the unit is a sleek, lightweight but sturdy minimalistic look. There are some drawbacks to this monitor, but at this price, they are not worth mentioning. This is a solid choice for anyone as long as you understand that you are not buying a top of the line. It will, however, feel like, at times, you did buy top of the line.

The Acer KA242Y 23.8" IPS LED FreeSync Monitor is an impressive monitor with its performance, features, and price point. As someone who spends long hours working and gaming on the computer, this monitor has been a game-changer for me, adding a new dimension to my work and game space. First and foremost, the image quality is outstanding. The IPS panel delivers vibrant colors and excellent viewing angles, making it a pleasure for streaming, editing video and photos, or gaming. The 1080p resolution is sharp and crisp and provides a clear and detailed visual experience without any pixelation or lag. The 23.8" screen size is a perfect addition and balance between being spacious enough to multitask comfortably and not taking up too much desk space as a second monitor. The slim bezels also add to the overall aesthetic appeal, providing an immersive feel when watching movies or playing games. The FreeSync technology is an added bonus for a monitor at this price point. As a gamer and casual content creator, I appreciate the smooth and tear-free viewing experience it offers. The fact that the monitor matches your graphic card produced frames is a huge plus not being limited by the monitors specs. The visuals are very responsive with upto a 100Hz refresh rate and little to no latency. The monitor's build quality is solid, the stand is sturdy, allowing for adjustments only in tilt. I wish there was the ability to adjust height, but the provided height is suitable for my needs. Connectivity options are HDMI and VGA ports, no display port which is a little of a letdown also. Setting up the monitor was very easy, a simple snap of the base, stand, monitor, and hinged screw. No tools needed. Comes with included HDMI cable. The user-friendly on-screen display (OSD) menu provides access to various settings for customization, including color adjustments, gaming presets, and blue light filters for reduced eye strain during extended use. In terms of affordability, this monitor is an excellent value for the price. It competes with higher-priced models in terms of performance and features, making it a budget-friendly option for anyone looking for a reliable and feature-packed monitor. Overall, the Acer KA242Y FreeSync Monitor has exceeded my expectations in every aspect. Whether you are a casual user or a dedicated gamer, this monitor offers a fantastic visual experience with its vibrant display, FreeSync technology, and simplistic design. I highly recommend it to anyone in need of a reliable and high-performing monitor without breaking the bank.

So, first off, I'm not really sure why any modern gaming monitor needs VGA over DisplayPort considering that so many graphics cards these days tend to have one HDMI output and multiple DisplayPort outputs. This feels like something that would be more at home on an office monitor or something. That aside, the monitor does work pretty well. I appreciate the fact that the power connector is a standard cable rather than some barrel adapter, and while I'm not a fan of the glossy finish for the base the panel itself looks good enough. I do like the small bezels. It would be cool if the power button were on the bottom rather than the back where I have to feel around for it. I also like that it can be easily disassembled and put back in the box - it made it easy to transport to a LAN party. In terms of gaming performance, it's pretty decent. It's not the crispest display ever, but it's not prone to glare as much as some displays I've used. It's capable of keeping up with 60FPS gameplay (which is what I generally shoot for on most games these days), and the colors aren't bad. It's got decent brightness as well. The viewing angle is comfortably wide, which is good considering that unless you mount it this monitor isn't hugely adjustable (the stand does not change height). Overall, I'd say that this monitor would be a good entry-level one. I'd not recommend it for someone who's looking for the best of the best or a multi-monitor setup; but it would be ideal for someone who's building their first serious gaming PC for 1080p 60FPS gaming. If you have a kid who's just getting into PC building or gaming, this would make a great gift for them for instance.

The Acer - KA242Y Ebi 23.8" IPS LED FreeSync Monitor (HDMI, VGA) is a perfect add on or replacement monitor for any HDMI or VGA computer. It constructs easily by attaching its three parts together. It comes with a HDMI cable for connection, but also has a VGA port to connect a VGA cable for connection. There are control buttons on the rear bottom left of the Acer - KA242Y Ebi 23.8" IPS LED FreeSync Monitor (HDMI, VGA) that gives the ability to control the power, activate user defined hotkey functions, toggle input sources, and activate the OSD menu Navi/OK button. The gaming experience is in HD quality with colors that are rich and pixels that are compressed to bring about a sharp and clear viewing experience. Movies appear in full cinematic display with a picture quality usually only seen with a top of the line television. The shape of the Acer - KA242Y Ebi 23.8" IPS LED FreeSync Monitor (HDMI, VGA) with its almost bezel-less design allows noticeable viewing from multiple angles and is without any major obstructions. The Acer - KA242Y Ebi 23.8" IPS LED FreeSync Monitor (HDMI, VGA) is a great monitor to upgrade a system with or use as an additional monitor.

Seth Burrowes Aug 4, 2023, 11:03 PM (23 hours ago) to me The Acer KA2 monitor is neither very impressive nor too disappointing. For starters, I notice occasional screen glitches, which, while potentially related to a weak internet connection, was still irksome. As a gaming monitor, this fault absolutely undermines the gaming experience, especially during fast-paced activities or crucial scenes. Compounding this issue, the graphics leave something to be desired. They lack a crispness that could elevate visual engagement, and there is little range in terms of colors and brightness. Beyond the visual aspects, I also find that I am not able to receive any audio after connecting the monitor to a computer or game console unless I use some external headphones. This is forgivable, however, since headphones do make for a more immersive experience. On a positive note, 24 inches is a very comfortable and practical screen size, larger than my own desktop but not excessive or bulky. Navigating through settings to make adjustments is very simple and the monitor is fairly responsive. On the whole, the Acer KA2 monitor positions itself as a mid-tier option. Its modest performance doesn't excite, but it presents a fine choice for someone not looking for anything fancy. With its fair share of drawbacks and a handful of positives, it lands somewhere around a 6 or 7 out of 10 - a decent choice that doesn't push the boundaries but doesn't fall terribly short either.

I got this monitor at my local best buy for my son and its very good for its price. My son really likes it plus hes been wanting to get a monitor but some are too expensive. I think this is the best quality monitor for its price