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Customer reviews

Rating 4.8 out of 5 stars with 98 reviews

Rating Filter

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    wouldlikearefund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible,,, my very expensive new system was never ever set up properly or explained to me, and was sold products I didnt need.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's not working on my area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waist of my money on this product I was inspecting for something else

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to upload this review! While we're happy to hear from you, we wish it was under different circumstances. Our goal is to help get your products set up so you don't have to worry about it, so it's discouraging to hear our Basic Network Setup wasn't the service you thought it was. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778, so we can see if there's a different service that will better fit your needs, or if we can send someone back out under our 90-day service warranty if the work was done incorrectly.