Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 98 reviews
(98 customer reviews)to a friend
Rated 2 out of 5 stars
I found that Geeks have limited skills/motivation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two 4k OLED TV's, 65" & 77", and had them installed by the Geeks-everything when ok, although one was out of level. I purchased two 4 k receivers. I hired the Geeks to come out and they were in a hurry. The boss said he didn't know there were two receivers to set up. Well, my wife stated there are two when scheduling. They got the receiver's partially set up and remotes partially set up, and were in a hurry to move on. They stated we should contact Magnolia as they are profit driven and can spend more time doing a compete installation. In the future, I will hire Geeks to install my TV, but not anything more.
No, I would not recommend this to a friendRated 2 out of 5 stars
Left me with no printer connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician connected the new router system, but left me without getting my printer going again. It still does not print.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. It sounds like you need to get your printer up and running. We have Agents standing by to help. To get in touch, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.