Customer Ratings & Reviews

Great service from Geek Squad. The two service technicians solved the problem with the Harmony Remote.

Added the Logitech remote to eliminate the 6 remotes I already have. Works like the originals.

The set up for the remote was outstanding.Answered all questions and did a great job of explaining all the features.

He made sure everything worked correctly. Even things on the remote I don't use!

Great service. Very professional and knowledgeable.

Great tool in removing 4 changers from my table Easy to use Easy to set up and reset

This Team was awesome amazing excellent resolving the issue! Great customer service and ensured we understood how to manage our remote. Kudos to Jason & Sean.

Best experience ever setting up all devices in our home!

Joel went above and beyond to get my remote control set up

Our Harmony remote was reprogrammed to our new Samsung effortlessly!

Our programmer was knowledgeable and took the time necessary to get all of our devices into one.

Very helpful...Patient with an old man with very little tech knowledge.

I would have them anytime . My harmony works seamlessly and is so much easier than having multiple remotes.

the tech took time to explain what he was doing and how to best use the remote

They was able to program everything we use and go over the remote wrote leaving

The installation service for the receiver I had bought was initially mishandled and required my going to the store to complain. Store staff quickly straightened the merchandise and scheduling issues and two days later the installation and reprogramming of my Logitech remote was accomplished by Ted of the Geek Squad who made sure everything was working to my satisfaction. Initial disappointment but eventually complete satisfaction.

Very helpful and funny. Knew what he was doing and was able to hook everything up

The Geek Squad was friendly, knowledgeable, and efficient. They called to let me know they were on their way and arrived with smiles on their face. Asked for details about placement of TV on the wall and went to work mounting TV, programming rote, and answered all our questions.

I have used Logitech remotes before. The Harmony 650 is a good update. The programmer did an excellent job.

Great job, on my harmony pro installation. Very professional.