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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3599 reviews

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90%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and overall performance of Remote Control Programming. Many appreciate the remote control functionality, quick installation, and compatibility with other devices. While the majority of customers are satisfied, some have expressed concerns about battery life and scheduling issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,599 reviews
  • Rated 5 out of 5 stars

    terrific for home theater;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and JOhn from Geek squad were amazing; they know their craft and hooked up both our new systems and made our life easy; we buy from Best Buy because of the Geek squad;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E Harmony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works well as the Geek squad did an excellent job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service, agent was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up for three day wait for the service, but agent called with a cancellation on same day and came right over, Very professional and thorough overall a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! No matter what our problem is with our computers, they're always eager and ready to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and customer oriented

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked his expertise and good manners. The product is probably to far advanced and it needs to find the higher number channels easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programed two remotes. She made it look very easy and then explained it all to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad tech was courteous and knowledgeable. He answered my questions and explained what he was doing and made recommendations. Great service from a very professional technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Technicians were professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians installed my Bose Home Entertainment System. They were professional and courteous. The explained how to use all components including the Harmony Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote control programming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job programming my harmony remote control across my home theater system. They were professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got the job done quickly, he was friendlyand complete>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done to our datisfaction.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfaction. agents mounted the 75 inch tv and made sure the mount and applications were proper. Technicians were skilled and cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fantastic and very informative and wanted to be sure that I was comfortable and content with the service provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my purposes..ie, lighted buttons for night tv watching. Team was great..very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was easy to schedule and they met that schedule o a timely basis. The service was quick and solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote maze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great young men helped two non-techys clean up their plethora of remotes. They got us down to one remote that does it all! Hallelujah!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote for TV, Play Station, Sonos, Blue Ray player and You Tube TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re-program Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Grandkids made some alterations to the settings on our tv. The agent made the necessary corrections and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a faster modem installed due to the old one from my cable provider wasn't fast at all. After the geek squad made the installation, it was immediately faster than the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While fixing a problem with our Harmony Universal Remote, the Geek Squad guy showed us a great deal on another one that was on sale for our other TV. Love both of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donald was greatt! He was able to program the remote where the other 4 guys from Brzt Buy had not been able to successfully program the remote!

    I would recommend this to a friend
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