Customer Ratings & Reviews

While fixing a problem with our Harmony Universal Remote, the Geek Squad guy showed us a great deal on another one that was on sale for our other TV. Love both of them.

We liked his expertise and good manners. The product is probably to far advanced and it needs to find the higher number channels easier.

Slater was great and very knowledgeable, he was very courteous and polite

The team did a great job programming my harmony remote control across my home theater system. They were professional and knowledgeable.

The Geek Squad took the hassle and mystery out of my new HD TV set up and were not only helpful but very personable as well. Tried to tip them and they refused to take it!

Second time I've used the Geek Squad. We have a fairly complex A/V set up controlled with a Harmony One. Much too complicated a set up for the average consumer. Expensive but worth every penny.

satisfaction. agents mounted the 75 inch tv and made sure the mount and applications were proper. Technicians were skilled and cordial.

Two great young men helped two non-techys clean up their plethora of remotes. They got us down to one remote that does it all! Hallelujah!!!

We love the Geek Squad! No matter what our problem is with our computers, they're always eager and ready to help!

Went in to buy a dishwasher and walked out with 3 . The next day bought a refrigerator. Haven't learned how to use them all,but reading & trying. Thanks to the staff.

Donald was greatt! He was able to program the remote where the other 4 guys from Brzt Buy had not been able to successfully program the remote!

The tech was fantastic and very informative and wanted to be sure that I was comfortable and content with the service provided.

The Grandkids made some alterations to the settings on our tv. The agent made the necessary corrections and explained how to use it.

Very nice, patient and helpful. And courteous; calling before arrival and coordinating timing

Service was easy to schedule and they met that schedule o a timely basis. The service was quick and solved my problem.

The Geek Squad arrived at the time scheduled. They were very professional and knowledgeable about installing and setting up the TV Remote (Logitech Harmony 700.

The geek squad was very helpful and knowledgeable. We really appreciate them

We have a stereo system, dvd player, cable box, sonos, and samsung TV so playing movies or watching TV is pretty complicated. We got the harmony for one touch use, then spent another large sum to get Geek squad out to program it. The geek squad guy was not able to make the harmony single control fully functional on my Iphone. Yes it is a bit easier than it was. No it does not make it really simple and the feature of Iphone compatibility, which I so badly wanted, does not work.

After one try at fixing malfunctioning sound drivers, Geek Squad was able to resolve the problem in a short period of time.

Andy did a wonderful and professional job programming my Harmony remote. Even with limited wifi. Thanks, Geek squad. Your people are great at what they do