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Customer reviews

Rating 4.5 out of 5 stars with 3598 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,598 reviews
  • Rated 5 out of 5 stars

    Best tech !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was amazing ! Helpful and very tech friendly ! Thank you for your support with my new remote life is so much easier now !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great couldn’t ask for any better service . Would not hesitate to call them . They left a number where I can reach them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed my remote for TV, Play Station, Sonos, Blue Ray player and You Tube TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wads professional and knew the product. Happy with service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! No matter what our problem is with our computers, they're always eager and ready to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know Their Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad re-programmed my Harmony remote as part of a big revision that I made to my home theater system. The guy did it in about 1/10th the time it would have taken me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money. Moved and hooked up multiple TVs And hauled away two 60 plus inch TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents resolved my problem, quickly and efficiently . I was very satisfied withy their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco Sanchez, the agent from the Geek Squad was very through in his explanations and enjoyable to work with. He was very patient with me and explained in terms I understood. Great help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was easy to schedule and they met that schedule o a timely basis. The service was quick and solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally have a working remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Programming my remote was very difficult which is why I could not do it myself. They even got stumped at one point yet they kept at it. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and customer oriented

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked his expertise and good manners. The product is probably to far advanced and it needs to find the higher number channels easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fantastic and very informative and wanted to be sure that I was comfortable and content with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and run Sony TV and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did multiple procedures to set up and run my new Sony TV and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote control programming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job programming my harmony remote control across my home theater system. They were professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific for home theater;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and JOhn from Geek squad were amazing; they know their craft and hooked up both our new systems and made our life easy; we buy from Best Buy because of the Geek squad;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmony control was not installed. It was returned as it was not needed and wouldn't work with my Roku stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done to our datisfaction.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfaction. agents mounted the 75 inch tv and made sure the mount and applications were proper. Technicians were skilled and cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Harmony remote perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set this up quickly and efficiently. They know the product well. Highly recommend their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corrected lack of sound in my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one try at fixing malfunctioning sound drivers, Geek Squad was able to resolve the problem in a short period of time.

    I would recommend this to a friend