Customer Ratings & Reviews

The Geek Squad team has done a great job helping me update my 12 year old Home Theatre system’s components and also installing a customer owned Internet modem. Sergei, the consultant, even helped get my Internet working properly as my home requires a split voice and Internet signal with Comcast. It all was a very complex install and everyone involved did a great job! Kudos to all Geek Squaders involved!

The agents revised the existing set up of our TV and the various remotes we have. They were able to have one remote that controls everything.

We had recently moved to western PA and could not get the remote to 'sync' with our equipment. The gentlemen came out on time and had the remote working with all of our equipment in no time!! Thank You!!

The Geeksquad package deal is fantastic! I had son many small and large issues corrected by my Geeksquad professional! I am very pleased with the knowledge and know how of these guys.

Robert the agent installed my harmony remote. He was exceptionally professional and competent. We would like for him to provide our services in the future.

The guys from geek squad did an outstanding job with my harmony remote. They were both very polite and professional. I will definitely use geek squad again!

The Geek Squad representative was very helpful and knowledgeable of the Harmony Remote. He quickly programmed and showed me all of the wonderful features.

Simon (Geek Squad) the only one that could fix/reprogram our remote! He is awesome!

They arrived promptly on time and figured out the problem in no about 5 minutes. Fixed the problem and departed 15 minutes later. Very professional.

The agent came and had my remote program to 3 devices and less then 20 minutes.

It works wonderfully for my Uncle Leon, so he can watch his TV and vhs movies he has.

Had to have geek squad hook up tv, Bose,vcr,blue ray, game box and fire stick to my new logitech remote. Works great!

The agents mounted my tv and set my remote control with no problems. Just make certain you get actual Geek Squad team as opposed to Best Buy sending a 3rd party.

Geek Squad Rep was fantastic and very knowledgeable. However, there is an issue with my programming. He is able to fix each time. Very prompt, courteous and knowledgeable. Highly recommend.

Our agent Cody did an excellent job setting up this remote. He went above and beyond, setting up our Fire Stick as well. Everything works great!

This remote replaced 6 different remotes i was using for my flatscreen, surround-sound, bluray, and stereo system. It was getting hard to keep track of which remote do I use for which item. this remote works ALL with one remote. love that

Great service de thru total tech support. Technicians came to my home and were able to reprogram my harmony remote. They spent quite a bit of time to get it right.

Unit is easy to use if set up correctly. Seemed to work fine while installers were here. Unit is over 7 years old, and we had no problems until we changed tv's and had it reprogrammed. Geek Squad will be coming out to fix the problems.

Very knowledgeable about the setup I was using. Seen what needed to be changed and even suggested a few things to make my setup function better.

The tech came and fixed my harmony remote but created another problem. That’s been 4 weeks ago. I call him and text him but no response. Any thing i do on the talking to my tv turns on my Sony 5.1 surround amp. I have to turn of off constantly.