Customer Ratings & Reviews

I needed a remote Harmony programmed. They did a great job installing and showing me how to work the device.

Great job programming Harmony remote and X finity remote

Programmed my Harmony remote to my new ROKU device.... works flawlessly..

The agent enabled us to use a unified remote. It worked and we could manage it. The pile of remotes is now history

They were so very helpful Gave us all the info we need to make the correct decision

This remote is easy to operate. Allows you to move back and forth from the TV to the DVD player. The technician (Bozet) was very knowledgeable and professional would highly recommend him

From request to finish the agents were excellent. They mounted the TV and programmed the remote with instructions on how to use it. Great Job...

The agent programmed our Harmony remote to work with our current tv carrier. It works and makes watching tv a pleasure.

WE LOVE THIS REMOTE!!! It works all the devices in one remote! We had the Geek Squad install it with our new TV...a MUST! They programmed everything for us, even set up our Wifi with the new TV!

Programmed our universal remote and explained how it worked. Said if we had any questions to call him; however, we do not have his phone number and have a question.

Got new cable service and needed my universal remote reprogrammed. The geeks did a great job by remapping my components' connections. My picture is better and brighter and it works much better.

The Geek Squad did a great job. They were professional, asked all my questions, tested all connections before leaving and make sure I was happy.

Works great. The guys from Best Buy did a great job and made sure it met my wife's seal of approval before leaving.

The young lady came on time and in a short time of about 30 minutes got all my electronic equipment working perfectly. I have had no further problem since.

Eduardo was fantastic programming our Harmony Elite Remote. I usually do these things myself, but I'm so glad we got Geek Squad to it because there were some hiccups with some of our equipment (such as an older blue ray player). Eduardo knew how to manually enter and setup some things that makes our operation seamless. He worked with me to use customized labels that we could remember in operating so many devices. He made sure we could operate all the features before he left. Thank you, Eduardo!

Have had Julio do multiple issues I’ve had trouble with. He is very personable and went above and beyond what I asked for.

Geek Squad is GREAT. They are on time, know their stuff and educate the owner. Simply the Best!

The agents programmed the remote quickly and explained how to use the remote in depth...they didn't rush the appointment. Very happy!

The agent came on time. He was very professional. He programmed my remote perfectly for my new TV / Audio system.

Had Best Buy install universal remotes, and I can't say enough about their professionalism and talent. Lead technician left us with his cell number for any questions after. And he truly was able to talk us through any issues over the phone, and they were all due to user error- not product malfunction. We had been using a private company that the previous home owners used. They charged us a fortune and were inconsistent, made lots of mistakes, and didn't seem like they wanted to be bothered. I hesitated to call Best Buy for install as they had had little experience with Apple products in the distant past. Happily that has changed. Will ALWAYS use Best Buy from now on- they are great- went above and beyond!