Customer Ratings & Reviews

They were here on time and did a great job. They were helpful and explained its usage.

It was very professional and good people to do the install thank you

The Geek Square (2 men) who completed the install were great! Knowledgeable, efficient, detailed, gave instructions clearly, personal and gave us all the time and information we wanted.

The agent set up the new harmony remote and explained the operation in simple terms. Ask if we had questions and answered any of our concerns.

The agent came out to reprogram my Harmony Remote since I changed cable companies.

Agent was professional and friendly. Set up everything requested and explained how to use everything. Ver satisfied.

On time. Polite. Very helpful. I'm a technical dunce and they were able to program it to suit my needs and tech me how to use it.

The tech upgraded our system and our Harmony remote; but other issues with the TV are still open and awaiting further corrections

The agents programmed my remote control perfectly.

James and Chris from the Albany Best Buy came and did a fabulous job installing and making everything 100%

The gentlemen who came out to set up our system - 75" TV, universal remote, sound bar, DVD player, and cable box - were amazing! They came in and got started immediately. They were so efficient and completed the work beautifully! They carefully gathered up all the boxes and materials and took it with them. Once everything was hooked up, they made sure Prime and Netflix were connected and then took time to show me how the universal remote worked. I can't say enough good things about this service

The techs that came out were so helpful, professional and gave us excellent customer service

It was worth every penny to have Geek Squad come reprogram our Logitech remote. Now we can control our Apple TV on the same remote as everything else. Thank you Geek Squad!!!!

Tech. was very professional and knowledgeable.. He explained all functions of the TV and remote quickly and in terms that were easy to understand.

Geek Squad's in-house residential service crews are always highly professional and polite while being friendly and extremely helpful. I have had Geek Squad install televisions, remote controls, troubleshoot printer and laptop - wifi and Bluetooth issues with successful outcomes every appointment. Scheduling Geek Squad service appointments is easy online and their customer service over the phone is fast, friendly, and always a positive experience.

New Harmony remote is all it's cracked up to be. Geek Squad recommended it while installing new TV, Sound Bar, and Blu-Ray. Takes the place of 4 remotes and is easy to operate. Very satisfied.

They were great and fixed my problems! Nice young men as well.

I had the fire stick information transferred to my main home theatre remote. They set up the new remote, everything works great.

Great tech support on replacement product that has performed to my satisfaction and needs

The agent who programmed the remote and explained everything very well was much appreciated. It’s easy to use and understand The face of the remote.