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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3597 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,597 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally one remote for everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote because we can set up our activities, press one button and all devices come on that are suppose to. No more figuring out which remote goes with which device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new TV and new features so the Logitech Harmony needed some programming updates. Geek Squad set it all up the right way and the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, prompt and knowlegable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, very knowledgeable and fixed issue very quickly. Came with mask and gloves was extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracking device for all levels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it all. Monitor steps, mileage, calories, etc., as well as heart rate, phone calls, emails. Haven't used golf course function yet. Very pleased with overall performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service with harmony remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time Courteous Staff was very professional. On time , courteous They made sure remote worked before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks win again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works beautifully and maybe it is because the television works without problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice to have one remote do it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to have one remote do it all. I no longer am constantly having to look for and use several remotes for my TV experience. The Geek Squad guys were great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this is an anomaly, but this thing is eating batteries, as in two a week. Taking it back today as the Geek Squad has not called me back after calling them twice (NOT GOOD).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job programming my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job programming my remote and correcting some errors so it controls all my entertainment system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No one asked if we had a surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did install the TV. The salesperson did not ask if we had a surround system which we did so the delivery people could not program TV to Harmony sound system. We had to wait for geek squad to come program TV and was a additional charge to do so. For the high price of the delivery and the installation of the TV it was not professional to charge the additional fee. The salesperson should of told us this at time of sale. From purchase of TV to complete installation was over three weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is best way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always on time & helps educate consumer about how to best use the product they purchased by just doing their job. Great Tech support and knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One control programming is so nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase and programming of the Harmony hand held controller we have now coordinated the former functions required of 3 separate devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn did a great job reconnecting the remote and everything continues to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek knew his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had added some new equipment and needed to have my Harmony remote reprogrammed to make everything function like I wanted. He did the job quickly and did it right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Elite Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great through closed cabinet doors. Easy to use functions all in one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remote install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and spent time discussing the installation

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Work on sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work on my TV, sound and remote control. Did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dan did a great job programming our Harmony Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan programmed all our devices and took extra time to make sure we understood how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Technician was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was amazing in getting my controller back working and taking care of a couple of other issues. He also saved me money on knowledge about my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If programmed correctly, this remote is well worth the money. One remote for all your electronics.

    I would recommend this to a friend