Customer Ratings & Reviews

Work on my TV, sound and remote control. Did an awesome job.

Geek Squad Naomi was the best in installing my Harmony remote and Apple TV

Received as a gift & love it! So easy to use ...geek squad set it up & explained all new features very well...love this new gadget! Helps make life so much simpler!

Agents adjusted my remote to match my tv. I am pleased with the service they performed.

I’ve had a harmony universal remote for about 15 years and love it. Figured it was time for a new one. Concept is great. But the new one has too many buttons and features. Buttons and controls are very small and close together. Hard for bigger hands. The screen is very small too which makes it hard to see without glasses. My biggest concern is that if I want to change out any of my equipment, I’ll have to pay geek squad to come back and reprogram it since I am not good at that stuff. Last one held up so I’m hoping this one will too.

This Harmony model is easy to use, as good as the higher level one I had for years. Not having touch screen is not a disadvantage in any way, but the cost is so much less.

Great job working with my Harmony Remote and getting it right now.

Quick and efficient, and all questions answered. Will definitely use them for all my electronic needs. Very knowledgeable and focused on customer satisfaction.

The technician did a great job of diagnosing our problem and then adjusting our Harmony remote so that changing from TV to Movie to Netflix is quick and easy.

The agents were extremely efficient and courteous.They were very knowledgeable about the products and answered all questions.

Most excellent service. Dennis was professional and personable. I love this service.

Programed my remote quckly and efficiently. Very personable and very knowledgeable of the product

My Geek Squad professional was determined to get our Harmony Remote synced and working

Technical came to house to program universal at New address. Technician called and asked to come earlier. That worked at great.

I really find that programming the universal remote to accommodate the features of the TV, sound bar and DVR to be extremely helpful and a time saver.

Did not take long for set up. Easily to understand how to use. He helped explain how to use it and was very kind and did the job great!

This is great for my husband. He was always asking me to fix the tv because someone shut it down wrong or the different electronics got out of whack. Great stuff

Needed a new Harmony remote installed and Matt was great. Very knowledgeable and friendly.

Much quicker to use than handling 4 remotes at one time! That would get very confusing! Worth the extra money to have things work smoothly!

I love it.. when wrong buttons are selected it will correct itself when you ask for help,. The best thing I have ever bought.!!!!!