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Customer reviews

Rating 4.5 out of 5 stars with 3597 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 3,597 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rockfish products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand and products. Always delivers quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents programmed the Harmony Remote control and provided education on how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did an awesome job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely efficient and courteous.They were very knowledgeable about the products and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gift ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift & love it! So easy to use ...geek squad set it up & explained all new features very well...love this new gadget! Helps make life so much simpler!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great timing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical came to house to program universal at New address. Technician called and asked to come earlier. That worked at great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient, and all questions answered. Will definitely use them for all my electronic needs. Very knowledgeable and focused on customer satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Harmony model is easy to use, as good as the higher level one I had for years. Not having touch screen is not a disadvantage in any way, but the cost is so much less.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not take long for set up. Easily to understand how to use. He helped explain how to use it and was very kind and did the job great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job of diagnosing our problem and then adjusting our Harmony remote so that changing from TV to Movie to Netflix is quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service and knowledge about our product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a great feature offered by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really find that programming the universal remote to accommodate the features of the TV, sound bar and DVR to be extremely helpful and a time saver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quicker to use than handling 4 remotes at one time! That would get very confusing! Worth the extra money to have things work smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY KNOWLEDGEABLE TECHNICIAN — SETUP OUR LOGITECH REMOTE TO CONTROL ALL OUR DEVICES.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Harmony programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had no problem programming the Harmony and was very good at explaining how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    These guys rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted two new tv's for me, matched them up with my one remote, and everything works perfect. I highly recommend the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Geek squad set up TV remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV remote and worked through some issues to get it right. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    After we got used to it, it is fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had four remotes and could never keep our devices straight! From 4 to 1 is great! We could 't have done it without Sean, our Geek Squad hero!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job making sure my remote worked with all components.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect for the tech challenged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my husband. He was always asking me to fix the tv because someone shut it down wrong or the different electronics got out of whack. Great stuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a great job installing our new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out to install the TV were great and did a great job. Everything is works very well.

    I would recommend this to a friend