Customer Ratings & Reviews

He answered all my questions set my system up just the way I like it plus gave me some info on how to enjoy it more

The best way way to get your high tech equipment set up and working correctly!

Tech connected new cable box to my home entertainment center universal control.

It has improved our TV experience - sound very clear now. They also programmed our remote controls so it is very easy to use the whole system

Harmony Remote was programmed by Michael and everything works from this one remote. Thanks Michael.

lots of small buttons(I need a light on to press some desired selections) competing remotes are the same. I am convinced this is the best one.

Needed a new Harmony remote installed and Matt was great. Very knowledgeable and friendly.

Troubleshoot TV and program universal remote Good work with positive results

The technicians assisted in programming all of my components with the Logitech Universal Remote.

The Geek Squad agent Camron did an outstanding job of customer service. He not only diagnosed the problem I was hoping to get resolved on my old laptop, but he stepped right in and was very helpful in my purchase of a new laptop (Lenovo Yoga 9i). He then demonstrated excellent teamwork with Geek Squad Agent Alec, who transferred a significant amount of data from my old laptop to the newly purchased one.

Daniel and Luis were fantastic in programming and demonstrating our new remote. Kudos to them and Geek Squad!

Very pleased with the guys that came out. It's been a good experience all the way around. One exception is the phone service to talk with someone. Very difficult to communicate with that automated service BAD BAD BAD on the phone deal. As far as the remote love it still learning my way around with what buttons do what such as fast forward and such. I'm working with You Tube Tv and trying navigate through their system. One Remote for all is very nice!!

your agent knew what to look for and fixed my problem. My computer works great now

agent downloaded the software from my account and got my harmony remote working agagin

I have wired up many a system over the decades. Glad to let someone accomplish it in a few minutes instead of trial & error.

The Harmony One allows me to control our TV, receiver, and DVD player using only the one remote. I hated seeing each separate remote cluttering up the room.

Members of the Geek Squad talked me into this harmony remote during our installation. He completely set it up and it is fantastic!!! He did a fabulous job

Bryce did a great job. Like always. Set up everything and everythine is working good. Very knowledgeable and showed us how everything works

The follow-up agent that completed the install of our new all in one PC was excellent!!! Even spotted the battery issue with my lap top sitting at a different desk. (It is now in the Geek Squad "shop" to install new battery.) Overall, the Manager in charge of the Gilbert store Geek Squad went out of his way to find a free tech to fix the installation issues, and deserves a very LARGE pat on the back! Wayne Boettger

Good remote. Works well thru my wood cabinet doors. It is very touch sensitive till you get t used to it! Would recommend this to my friends.